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For Companies At a Glance
- Tasks: Guide and assist customers at exciting events while ensuring safety and security.
- Company: Join Carlisle Support Services, a leading brand in event support.
- Benefits: Competitive pay, pension scheme, health plans, and discounts.
- Why this job: Be part of thrilling events and develop your skills in a dynamic environment.
- Qualifications: Must be 18+, reliable, friendly, and eager to learn.
- Other info: Great opportunities for career progression and recognition.
The predicted salary is between 11 - 16 £ per hour.
Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our Events team, working with our prestigious client at their world-class venue. If this sounds like you, and you're willing to learn new skills to develop your career, we promise to provide full training and all the support you'll need to help you to succeed.
Overview
Your core role will include but not be limited to the following activities:
Responsibilities
- Providing guidance, information and directing customers as a first point of contact
- Providing an excellent level of venue knowledge and customer service
- Managing and following safety and security processes and procedures
- Monitoring and controlling crowds
- Preventing unlawful entry into venues
- Ensuring safe entry and exit of customers
- Checking tickets and accreditation
- Managing conflict
- Working as part of a team
Qualifications
- At least 18 years old
- Reliable, punctual, flexible, and smart in appearance
- Friendly, approachable, and always professional
- Enthusiastic and motivated to do a great job
- Ideally some experience in an events environment or a customer care role
- Able to interact with clients and customers in a positive manner
- Level 2 certificate in Spectator Safety, or willingness to obtain the qualification (desirable)
- Willing to work at other Carlisle Events venues across the region (desirable)
Successful candidates will need to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, birth certificate or a valid share code.
Benefits
- A competitive hourly rate of pay - paid monthly
- Access to Company Pension Scheme after qualifying period
- Health and Wellbeing Plans
- Wagestream - financial flexibility and instant access to earned and authorised wages
- Fizz Benefits - discounts, rewards, and benefits, helping you save money every day
- Employee Assistance Program
- Refer a Friend Scheme
Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employs over 5,000 dedicated and enthusiastic staff members to deliver events, security, cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and Inclusion
While Carlisle is committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion, people will be judged solely on merit or ability.
Event Steward (Casual) - SVP in City of Westminster employer: Carlisle Support Services
Contact Detail:
Carlisle Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Steward (Casual) - SVP in City of Westminster
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with the layout, facilities, and any specific safety protocols. This will not only boost your confidence but also impress your potential employers when you show off your knowledge during interviews.
✨Tip Number 2
Network like a pro! Attend events at the venue or similar locations to meet people in the industry. Don’t be shy—introduce yourself and chat about your interest in event stewardship. You never know who might have a lead on a job!
✨Tip Number 3
Practice your customer service skills! Role-play scenarios with friends or family where you handle different types of customer interactions. This will prepare you for the real deal and show employers that you’re ready to provide top-notch service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our team. Don’t forget to highlight your flexibility and willingness to learn new skills!
We think you need these skills to ace Event Steward (Casual) - SVP in City of Westminster
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for events shine through! We love seeing candidates who are excited about the role and eager to learn. A sprinkle of personality can make your application stand out.
Tailor Your Application: Make sure to customise your application to highlight relevant experience or skills that match the job description. Whether it’s customer service or event management, we want to see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Event Steward role. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Carlisle Support Services
✨Know the Venue Inside Out
Familiarise yourself with the venue where you'll be working. Understand its layout, facilities, and any specific safety protocols. This will not only impress your interviewers but also show that you're proactive and genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you managed conflicts or helped customers feel welcome. This is crucial for an Event Steward role, so make sure to emphasise your friendly and professional approach.
✨Demonstrate Team Spirit
Since you'll be working as part of a team, think of instances where you've successfully collaborated with others. Share stories that illustrate your ability to work well in a group, support your colleagues, and contribute to a positive atmosphere.
✨Be Ready for Safety Questions
Expect questions related to safety and security processes. Brush up on basic crowd management techniques and how to handle emergencies. Showing that you understand the importance of safety in an event setting will set you apart from other candidates.
