CCTV Licence Security Officer

CCTV Licence Security Officer

Wolverhampton Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure safety and security while providing a friendly presence to the public and staff.
  • Company: Join Carlisle Support Services, a leader in security and facilities services across the UK.
  • Benefits: Enjoy flexible financial support, discounts, ongoing training, and a supportive work environment.
  • Why this job: Make a real difference in your community while developing a fulfilling career in security.
  • Qualifications: Must be 18+, hold an SIA Guarding or Door Supervision licence with a CCTV License.
  • Other info: We celebrate diversity and welcome applications from all backgrounds.

The predicted salary is between 24000 - 36000 ÂŁ per year.

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Job Introduction

Security Officer – CCTV License Required

The Benefits

  • Health and Wellbeing Plans – including our family-friendly maternity policy.
  • Flexible financial support with instant access to earned and authorised wages.
  • Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.
  • Full induction, ongoing training, and structured career development to help you thrive in your role.
  • Quality kit and uniform – so you feel comfortable and can perform your role effectively.
  • Fully funded SIA top-up training from our own team of in-house trainers.
  • Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
  • Refer a Friend Scheme – earn ÂŁ100 for every person you refer who starts with us.
  • Long service and recognition awards – celebrating your achievements.

The Role

We’re looking for motivated, approachable, and dependable people to join our team, working at a prestigious NHS contract in the West Midlands. We want people who are committed to making a difference and ensuring the safety of others. This role will be testing at times but also rewarding for the right person.

At Carlisle Support Services, we pride ourselves on delivering exceptional service through the hard work and dedication of our team. If you have a strong work ethic, a passion for excellence, and a drive to be part of our success, you could be part of a fantastic team where quality is not just a goal, but a standard.

We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security.

We’re looking for people who are

  • Friendly, approachable, and professional in all interactions.
  • Keen to learn, grow, and contribute to a positive team culture.
  • Calm and dynamic thinkers who can defuse situations positively.
  • Able to understand the complexity of people and can react quickly when needed.
  • Vigilant and can ensure the safety of staff and the public.
  • Experienced in customer-facing roles or interested in building those skills.
  • At least 18 years old – licence requirement by the Security Industry Authority.
  • Punctual, dependable, flexible, and assured.
  • SIA Guarding or Door Supervision licence holders with a CCTV License.

Previous experience in security is great, but if you’ve only recently got your SIA licence that’s fine. What’s just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team.

Your core responsibilities will include

  • Offering guidance, information, and a friendly face as a first point of contact for customers including members of the public, patients and staff.
  • Ensuring the safety and security of colleagues and customers, providing a sense of assurance.
  • Being a smart, approachable, and proactive presence as a security representative.
  • Managing and responding to incidents including challenging situations effectively while remaining calm under pressure.
  • Building strong relationships as part of a supportive and professional team.
  • Escorting patients and ensuring their safety.
  • Locating and assisting with missing patients.
  • Responding to fire, intruder, and panic alarms.
  • Providing security escorts and managing traffic flow.
  • Conducting car park checks and maintaining equipment.
  • Handling and delivering cash securely.
  • Performing driving duties as required.

This role is about more than just security. It’s about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition.

About Us

We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.

We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

Equality, Diversity, and Inclusion

At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability.

We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity.

We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.

#IHPNTH

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other, Information Technology, and Management

  • Industries

    Facilities Services

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CCTV Licence Security Officer employer: Carlisle Support Services

At Carlisle Support Services, we are dedicated to fostering a supportive and inclusive work environment where our employees can thrive. With comprehensive health and wellbeing plans, flexible financial support, and structured career development opportunities, we empower our team members to grow both personally and professionally. Join us in the West Midlands, where you will not only ensure safety and security but also make a meaningful impact in your local community.
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Contact Detail:

Carlisle Support Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CCTV Licence Security Officer

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a CCTV Licence Security Officer. Understanding the role's requirements, such as managing incidents and ensuring safety, will help you demonstrate your suitability during any discussions.

✨Tip Number 2

Network with current or former security officers, especially those who have worked in similar environments. They can provide valuable insights into the role and may even refer you, increasing your chances of landing an interview.

✨Tip Number 3

Showcase your customer service skills during any interactions. Since the role involves being a friendly and approachable presence, emphasising your experience in customer-facing roles can set you apart from other candidates.

✨Tip Number 4

Prepare for potential situational questions that assess your ability to remain calm under pressure. Think of examples from past experiences where you successfully managed challenging situations, as this will highlight your problem-solving skills.

We think you need these skills to ace CCTV Licence Security Officer

CCTV Operation
SIA Guarding Licence
Customer Service Skills
Conflict Resolution
Situational Awareness
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Calmness Under Pressure
Flexibility
Dependability
First Aid Knowledge
Incident Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles or security. Emphasise any previous work that showcases your ability to remain calm under pressure and your commitment to safety.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific qualities they are looking for, such as being approachable and dependable, and provide examples of how you embody these traits.

Highlight Relevant Qualifications: Clearly state your SIA Guarding or Door Supervision licence and CCTV Licence in your application. If you have completed any additional training or courses, be sure to include those as well.

Showcase Your Soft Skills: The role requires strong interpersonal skills. Use your application to demonstrate your ability to build relationships, defuse challenging situations, and contribute positively to a team environment.

How to prepare for a job interview at Carlisle Support Services

✨Show Your Enthusiasm

Make sure to express your passion for the role and the security industry. Talk about why you want to work as a CCTV Licence Security Officer and how you can contribute to the team at Carlisle Support Services.

✨Demonstrate Your Customer Service Skills

Since this role involves interacting with the public, be prepared to discuss your experience in customer-facing roles. Share examples of how you've handled challenging situations while maintaining a calm and professional demeanour.

✨Understand the Role's Responsibilities

Familiarise yourself with the core responsibilities of the position, such as managing incidents and ensuring safety. Be ready to discuss how you would approach these tasks and any relevant experiences you have.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, training opportunities, and career development. This shows your interest in the role and helps you determine if it's the right fit for you.

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