Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors, ensure safety, and deliver top-notch customer service at exciting events.
- Company: Join Carlisle Support Services at the iconic Cheltenham Racecourse.
- Benefits: Earn £12.60 per hour, enjoy flexible hours, and access ongoing training.
- Why this job: Be part of thrilling live events and create unforgettable experiences for guests.
- Qualifications: No experience needed; just bring your passion for customer service and a friendly attitude.
- Other info: Opportunities for career growth and team leader roles available.
The predicted salary is between 12 - 16 £ per hour.
Join the Action at Cheltenham Racecourse – 2026 Season
Event Stewards Wanted | Birmingham-based staff working in Cheltenham
Love live events? Thrive in a buzzing crowd? Want flexible work at one of the UK’s most iconic sporting venues? Candidates should read all elements of this job advert carefully. Please make your application promptly.
This could be your winning ticket. Carlisle Support Services is recruiting Birmingham-based Event Stewards to work at Cheltenham Racecourse, the legendary home of Jump Racing, for the remainder of the 2026 season.
The Venue
Cheltenham Racecourse is truly like no other. From electric race days to world-class hospitality, you’ll be right at the heart of unforgettable moments.
A Major Highlight Of The Season Includes The World-famous Cheltenham Festival – Tuesday 10th to Friday 13th March 2026:
- Champion Day
- Style Wednesday
- St Patrick’s Thursday
- Gold Cup Day
With close to 1 million visitors across the season, every event brings energy, excitement, and something new.
Remaining 2026 Season Dates
You’ll need to commit to working at least 50% of the remaining dates:
- New Year’s Day Meet – 1st January 2026
- Festival Trials Day – 24th January 2026
- Cheltenham Festival – 10th–13th March 2026
- April Meet – 15th & 16th April 2026
- May Race Night – 1st May 2026
Plus opportunities to work conferences and events at the racecourse and support other Carlisle contracts throughout the year.
The Role – Event Steward
You’ll be representing Carlisle Support Services, the trusted supplier of event stewards and security at Cheltenham Racecourse. Your role is all about people, safety, and delivering great experiences.
What You’ll Be Doing:
- Providing a friendly and professional welcome to visitors
- Delivering world-class customer service
- Supporting safety procedures and evacuation processes
- Giving clear directions around the venue (toilets, bars, medical rooms, etc.)
- Monitoring crowd safety and reporting incidents
- Supporting access control, wayfinding, and ticket queries
- Following supervisor briefs to keep events running smoothly
No Experience? No Problem!
Full training is provided. We’re looking for people who are:
- Approachable with a passion for customer service
- Willing to learn new skills and procedures
- Reliable, punctual, and presentable
- Able to take direction and follow instructions
- Confident communicating in spoken and written English
Screening & Induction
Successful candidates must attend a pre-start induction and provide original documentation for screening and vetting (e.g. passport, driving licence, utility bill, HMRC letter, bank statement, payslip, birth certificate, or valid share code).
Pay & Benefits
- Steward pay: £12.60 per hour
- Holiday pay accrued hourly on top
- Team Leader opportunities: £14.00 per hour
- Flexible, casual work to fit around your schedule
- Instant access to earned and authorised wages
- Full induction, ongoing training & career development
- Inclusive, comfortable uniform
- Refer a Friend Scheme – earn £100 per successful referral (T&Cs apply)
- Over 95% of roles paid above Living Wage Foundation rates
About Carlisle Support Services
We work with some of the UK’s most iconic brands, including Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. With over 5,000 colleagues nationwide, we deliver security, events, cleaning, and facilities services across the UK. Carlisle is a Living Wage Foundation Recognised Service Provider.
Equality, Diversity & Inclusion
We’re committed to creating a workplace where everyone feels valued, respected, and supported. We actively encourage applications from underrepresented groups and assess all candidates solely on merit and ability.
Event Steward in Bromsgrove employer: Carlisle Support Services
Contact Detail:
Carlisle Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Steward in Bromsgrove
✨Tip Number 1
Get to know the venue! Familiarise yourself with Cheltenham Racecourse and its layout. This will help you feel more confident when guiding visitors and answering their questions.
✨Tip Number 2
Practice your customer service skills. Being approachable and friendly is key in this role, so try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Stay updated on event schedules. Knowing what's happening at the racecourse will allow you to provide accurate information to guests and enhance their experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic people to join our team at exciting events!
We think you need these skills to ace Event Steward in Bromsgrove
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in an Event Steward, so make sure you understand the role and its requirements.
Show Your Passion for Customer Service: We want to see your enthusiasm for providing great experiences! In your application, highlight any relevant experience or skills that demonstrate your ability to deliver top-notch customer service.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate applications that are easy to read and understand!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us quickly and securely. Plus, you’ll find all the details you need right there.
How to prepare for a job interview at Carlisle Support Services
✨Know the Venue
Familiarise yourself with Cheltenham Racecourse and its key features. Understanding the layout, facilities, and upcoming events will help you answer questions confidently and show your enthusiasm for the role.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it's dealing with difficult situations or ensuring a positive experience, showcasing your people skills is crucial for an Event Steward.
✨Dress the Part
Since you'll be representing Carlisle Support Services, make sure to dress smartly and presentably for the interview. A professional appearance reflects your commitment to the role and the importance of first impressions.
✨Ask Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest and helps you understand what’s expected of you as an Event Steward, making you a more appealing candidate.
