At a Glance
- Tasks: Conduct undercover surveillance and prevent theft in a dynamic retail environment.
- Company: Join Carlisle Support Services, partnering with top brands like Tesco.
- Benefits: Competitive pay, pension scheme, health plans, and ongoing training.
- Other info: Flexible hours with opportunities for career growth in a supportive team.
- Why this job: Make a real impact while developing your skills in security.
- Qualifications: Must be 18+, SIA licence required, and strong communication skills.
The predicted salary is between 16.5 - 16.5 £ per hour.
- Job Introduction
- Store Detective - Carlisle Support Services working in Partnership with Tesco
- The benefits
- A competitive hourly rate of pay - paid monthly
- Access to Company Pension Scheme after qualifying period
- Health and Wellbeing Plans
- Stream - financial flexibility and instant access to earned and authorised wages
- Full induction, ongoing training, and career development
- Quality kit and uniform, everything you need to perform your role effectively
- Funded SIA top up training
- Employee Assistance Program
- Refer a Friend Scheme
The role
Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients.
If this sounds like you, and you're willing to learn new skills to develop your career, we promise to provide full training and all the support you'll need to help you to succeed.
- Location
- Stoke Area
- Hours
Variable 5 days over 7 between hours of 0600 and 0000 (9 hour shifts- 45 hours per week- 1 hour unpaid break per shift (40 Hours paid per week)
- Pay
- £16.50 per hour
Key Responsibilities
- Conduct undercover surveillance to identify and prevent theft, fraud, and other criminal activities within the store.
- Maintain a highly visible presence to deter potential offenders.
- Monitor CCTV systems to identify suspicious behaviour and incidents.
- Detain and interview individuals suspected of theft or wrongdoing, adhering to company policies and legal requirements.
- Compile detailed reports and evidence, and confidently present findings to clients.
- Collaborate with store management and law enforcement as necessary.
- Assist with inventory audits and security assessments.
- Uphold the highest standards of professionalism and customer service.
- The ideal candidate
- At least 18 years old - a legal requirement to work in a front-line licensable activity
- SIA Guarding or Door Supervision licence (Essential)
- Access to own Vehicle (desirable)
- Previous retail security experience is an advantage, particularly in customer-facing environments
- Experience within a security environment is desirable
- Strong communication and computer literacy
- 5 years checkable work and address history
- Reliable, punctual, flexible, and smart in appearance
- Friendly, approachable, and always professional
- Enthusiastic and motivated to do a great job
- Ideally some experience within a Security environment or a customer facing role
- Able to interact with clients and customers in a positive manner
- Some experience working within a Security environment and working as part of a team
- Effective people skills, able to interact with clients and customers in a positive manner
- Successful candidates will be required to provide original documentation for detailed screening and vetting processes.
- This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.
About us
Join a growing market-leading brand of support services to work with the UK's largest brands such as Jaguar Land Rover, Tesco, BBC Studio Works, and many more.
Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.
In all situations people will be judged solely on merit or ability.
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Retail Store Detective employer: Carlisle Support Service
At Carlisle Support Services, we pride ourselves on being an excellent employer, offering a competitive hourly rate and a comprehensive benefits package that includes enhanced maternity and paternity leave, health and wellbeing plans, and access to a company pension scheme. Our supportive work culture fosters employee growth through full training and career development opportunities, ensuring that you can thrive in your role while working with prestigious clients in a welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Detective
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Retail Store Detective. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Carlisle Support Service. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Retail Store Detective candidates.
✨Directly Apply to Carlisle Support Service
Don’t forget to apply for the Retail Store Detective role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Carlisle Support Service.
We think you need these skills to ace Retail Store Detective
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Carlisle Support Service. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Carlisle Support Service.
How to prepare for a job interview at Carlisle Support Service
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Carlisle Support Service.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Carlisle Support Service.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Carlisle Support Service.
