At a Glance
- Tasks: Ensure safety and comfort for VIP guests at exciting events.
- Company: Join Carlisle Events, a leader in staffing solutions for top venues.
- Benefits: Competitive pay, flexible hours, and career development opportunities.
- Other info: Opportunities for progression and roles across the UK.
- Why this job: Be the face of memorable experiences at iconic events in Huddersfield.
- Qualifications: Must be 18+, reliable, and have great communication skills.
The predicted salary is between 13 - 15 £ per hour.
ABOUT US: Carlisle Events is a leading supplier of staffing solutions, providing Stewarding, Security and Event Operations to some of the UK's premier entertainment and sporting venues for more than twenty years. As part of our Matchday VIP Hospitality team, you will play a key part in enhancing the customer experience for event days at our client's prestigious venue.
ROLE OVERVIEW: We are seeking well-presented, articulate and reliable personnel to work at a variety of events held at Huddersfield's Accu Stadium, home to Huddersfield Town A.F.C, Huddersfield Giants R.L.F.C and various one-off events such as music concerts. As representatives of the respective sporting club and Carlisle Events, our teams demonstrate exceptional customer service, acting as the face of the club and taking every opportunity to make attendees' visits to Accu Stadium's hospitality area memorable.
Your main role will be to ensure the safety and comfort of everyone attending events at Accu Stadium. This could include, but is not limited to:
- Scanning tickets and accreditation upon entry
- Directing attendees to their box and/or corporate area
- Conducting pre-event safety checks of the hospitality area
- Meeting and greeting with exceptional levels of welcoming customer service
- Supporting adherence and enforcement of licensing conditions
- Assisting with functions such as distributing complementary team sheets to delegates
- Monitoring your designated area for hazards, litter etc.
We have excellent progression routes available, including Supervisory level roles, and similar roles at some of our other event venues. Opportunities to work at iconic event venues across the UK, including Liverpool, Leeds, Manchester and Huddersfield, are also available if you are willing to travel (funded).
ROLE REQUIREMENTS: We are looking for candidates that can commit to working a minimum of 75% of Football and Rugby events held at the stadium. Flexibility and reliability are essential. You must be at least 18 years old and willing to complete a Spectator Safety qualification (funded). Excellent communication skills and an aptitude for working with the public, along with a friendly, approachable, and professional manner, are required. Previous experience in a hospitality, stewarding or customer care environment would be advantageous.
Benefits include:
- A competitive hourly rate, paid monthly.
- Discounted Health & Wellbeing Plans.
- Access to Stream - financial flexibility to instantly access your wages before payday.
- Carlisle Rewards - discounts, rewards, benefits and vouchers.
- Employee Assistance Programme.
- Refer-a-Friend scheme - with unlimited referrals.
- Full induction, ongoing training, and genuine career development.
Our hourly rates are paid for the hours you work, with holiday pay accrued separately and paid in addition. We make no deductions for admin, uniform, training or other costs - the rate you are offered is the rate you earn!
Equality, Diversity, and Inclusion: At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations, people will be judged solely on merit or ability.
Matchday VIP Hospitality Host in Huddersfield employer: Carlisle Support Service
Carlisle Support Service is an exceptional employer, offering a dynamic work environment in Coventry that prioritises health, safety, quality, and environmental management. With a strong commitment to employee development and a culture that fosters open communication and collaboration, we provide our team with the tools and opportunities to grow professionally while making a meaningful impact on workplace safety and compliance.
