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- Tasks: Lead and manage security teams at exciting sporting events, ensuring safety and customer satisfaction.
- Company: Join Carlisle Events, a top staffing provider for major UK venues with over 30 years of experience.
- Benefits: Earn £16.10 per hour with flexible hours and opportunities to work at iconic venues.
- Why this job: Be part of thrilling events while making a real impact on visitor safety and experience.
- Qualifications: SIA license required; leadership skills and experience in event safety are essential.
- Other info: Casual role with opportunities for growth and development in the events industry.
The predicted salary is between 13 - 16 £ per hour.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Carlisle Events is a leading supplier of staffing solutions; and have been providing Stewarding, Security and Event Operations to some of the UK's premier entertainment and sporting venues for more than thirty years. The Event Security and Stewarding Manager will primarily be focused on the management of our football client for the provision of security, stewarding, customer service and control services to events that take place within our client's venue, Turf Moor Stadium in Burnley.
In addition to this, the post holder has the opportunity to assist with the management and co-ordination of large events at some of our other venues on a casual basis for both regular cover and large ad-hoc events. This includes but is not limited to football, cricket, rugby, music and greenfield clients. The postholder's appointment will also allow us to explore opportunities on an ad-hoc basis in which they will be expected to support.
At Carlisle, we concentrate on putting people first - our customers and our employees. This is your opportunity to join a company with great ambition and focus on doing things right.
ROLE OVERVIEW
Our Events team play a key part in enhancing the customer experience for event days at our client's prestigious venues. Our event staff work hard providing a visible reminder that safety is our number one priority for visitors and staff, all whilst maintaining extremely high levels of customer service. Your role will be to lead and motivate our teams of SIA licensed security personnel and stewarding teams at Turf Moor Stadium in Burnley. With opportunities to support at other iconic venues including Accu Stadium, Headingley Stadium, Manchester Central, Turf Moor Stadium, Old Trafford Stadium as well as opportunities to take a supporting role at venues such as ACC Liverpool, Anfield, Aintree and more, including ad-hoc large-scale events.
Rate of Pay: £16.10ph | Location: Burnley | Hours: 7-12hrs per event
Please be aware that this is not a full time role, the Casual Event Security and Stewarding Manager will work alongside the Events' Operations Team to fulfil the management provision for sporting events at this venue. There is no expectation of the candidate to be able to travel regularly to all of the other aforementioned venues, however it is intended that the postholder also have the opportunity to support the other contracts in accordance with clashes within the fixture calendar.
For weekend 15:00pm kick-offs (usually football), shifts are 09:00-18:00
For weekday 19:45 kick-offs (usually televised football), shifts are 14:00-22:30
Football events take place evenings and weekends only.
ROLE RESPONSIBILITIES
As a Security and Stewarding Manager, you will be helping in all manner of ways including, but not limited to:
- Manage all security personnel and stewards
- Attend pre-event safety briefs and meeting with client's management and other stakeholders
- Ensure all staff are fully briefed, conducting a mass briefing before delegating to Supervisory team
- Manage the matchday administration process
- Oversee the pre-match deployment according to pre-defined specification
- Oversee the necessary compliance, uniform and punctuality standards
- Co-ordinate the during-match re-deployments as necessary
- Report resource figures to Events' Operations team
- Uphold the licensing objectives
- Site patrol, risk management and incident response
- Customer information and welfare
- Ensure all incidents and concerns are reported via the client
- Ensure all staff are accounted for and debriefed
- Produce post-event reports to both Carlisle Events and the Client
ROLE REQUIREMENTS: ESSENTIAL
- Flexibility and reliability
- Experience within sporting stadia safety and security operations
- Excellent communication skills
- Understanding and knowledge of supporting legislation (Ground Regulations, SGSA Green Guide etc)
- Natural leadership and management skills
QUALIFICATION REQUIREMENTS: ESSENTIAL
- SIA Door Supervisor OR Close Protection license
- Level 3 Spectator Safety Supervision (Carlisle will fund development to Level 4)
QUALIFICATION REQUIREMENTS: DESIRABLE
- Level 4 Spectator Safety Management
- Level 5 Crowd Management
- IOSH Managing Safely, NEBOSH or industry equivalent
- Operational, Leadership or Management qualification
- SIA CCTV License
Football and rugby events take place evenings and weekends only.
Matchday Security & Stewarding Manager (Casual) in Burnley employer: Carlisle Support Service
Contact Detail:
Carlisle Support Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Security & Stewarding Manager (Casual) in Burnley
✨Tip Number 1
Network like a pro! Reach out to your contacts in the events and security industry. Attend local events or job fairs where you can meet potential employers face-to-face. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to safety and customer service, especially in a matchday environment. We want you to show them that you’re not just a fit for the role, but also for their team culture!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of the Matchday Security & Stewarding Manager. We suggest rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Matchday Security & Stewarding Manager (Casual) in Burnley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Matchday Security & Stewarding Manager role. Highlight your relevant experience in security and event management, and show us how you can enhance the customer experience at our venues.
Show Off Your Skills: We want to see your leadership and communication skills shine through in your application. Share specific examples of how you've successfully managed teams or handled challenging situations in the past.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Carlisle Events.
How to prepare for a job interview at Carlisle Support Service
✨Know Your Venue
Familiarise yourself with Turf Moor Stadium and its layout. Understanding the venue will help you discuss how you can enhance safety and customer experience during events, showing that you're proactive and ready to take charge.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure situations. Discuss your approach to motivating staff and ensuring compliance with safety regulations, as this role requires strong leadership and management skills.
✨Understand the Legislation
Brush up on relevant legislation like Ground Regulations and the SGSA Green Guide. Being able to speak knowledgeably about these topics will demonstrate your expertise and commitment to maintaining safety standards.
✨Show Flexibility and Reliability
Be ready to discuss your availability and willingness to work weekends and evenings. Emphasising your flexibility and reliability will reassure them that you can handle the demands of a casual role in a dynamic environment.
