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- Tasks: Supervise team activities and ensure smooth operations during non-service hours.
- Company: Join a well-known fast-food chain with a fun and dynamic work environment.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Lead a team, develop your skills, and make a difference in a fast-paced setting.
- Qualifications: Must be 18+, with a high school diploma and restaurant experience.
- Other info: Great chance to build leadership skills and advance your career.
The predicted salary is between 28800 - 43200 £ per year.
Statement of Purpose: Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is "work direction."
Accountabilities:
- Supervision
- Supervises open and close activities during non-service hours.
- Provides "work direction" to crew members.
- Addresse performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate.
- Q.S.C. Standards
- Monitors product quality and takes corrective action where necessary.
- Follows store cleaning plan.
- Monitors positional and service line organization.
- Monitors service times and determines efficiency.
- Exhibits positive customer service attitude at all times.
- Controls
- Follows flowcharts, prep projections and "build-to" charts.
- Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary.
- Follows store plans as set by the unit manager.
- Controls food cost by minimizing waste.
- Training and Performance Management
- Assists in training and cross-training of positional skills, as directed by the unit manager.
- Policies and Procedures
- Follows all procedures in the Operational Procedures Manual.
- Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible.
- Adheres to cash control and banking policies, knows register procedures.
- Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury.
- Ensures dress policy is followed at all times.
- Follows all maintenance procedures and Preventative Maintenance Schedule duties.
- Employee Relations
- Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities.
- Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required.
Employment Standards:
- Knowledge
- Thorough knowledge of Wendy's Operational Procedures and Standards.
- Education
- High School graduate or equivalent educational certificate.
- Experience
- At least 1 year of experience in the restaurant industry.
- Age Requirement
- Must be at least 18 years of age.
Shift Supervisor in Aberdeen employer: Carlisle Corporation
Contact Detail:
Carlisle Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the restaurant industry. A personal recommendation can go a long way in landing that Shift Supervisor role.
✨Tip Number 2
Prepare for the interview by practising common questions related to supervision and team management. Think about your past experiences and how they align with the responsibilities of the role. We want you to shine!
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've successfully managed teams or resolved conflicts in the past. This will demonstrate your ability to provide 'work direction' effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Wendy's.
We think you need these skills to ace Shift Supervisor in Aberdeen
Some tips for your application 🫡
Show Your Supervisory Skills: When writing your application, make sure to highlight any experience you have in supervising teams or managing shifts. We want to see how you've directed work and handled performance issues in the past!
Be Specific About Your Experience: Use concrete examples from your previous roles to demonstrate your knowledge of operational procedures and standards. We love seeing how you've applied your skills in real-life situations!
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to maintain professionalism in your application. Show us your positive attitude and customer service mindset, as these are key for the Shift Supervisor role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly. We can’t wait to hear from you!
How to prepare for a job interview at Carlisle Corporation
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shift Supervisor. Familiarise yourself with the operational procedures and standards mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be directing crew members and addressing performance issues. Prepare examples from your past experience where you've successfully led a team or resolved conflicts. This will demonstrate your capability to handle the supervisory aspects of the job.
✨Emphasise Customer Service
Customer service is key in this role. Be ready to discuss how you've provided excellent service in previous positions. Share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns with the positive attitude expected in the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training processes, and expectations for the Shift Supervisor role. This shows that you're engaged and serious about finding the right fit for both you and the company.
