At a Glance
- Tasks: Support daily operations, manage customs documentation, and assist the field service team.
- Company: Join ZEISS, a leading tech company in optics and optoelectronics.
- Benefits: Great employee benefits, career development opportunities, and a supportive work environment.
- Other info: Diverse workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact while working with innovative technology and a passionate team.
- Qualifications: Experience with MS Office, SAP ERP, and strong organisational skills.
The predicted salary is between 25000 - 29000 £ per year.
Business Operations Support - Cambourne
Working within the Business Operations Team, we are looking for a Service Operations Support to ensure that the day‑to‑day administration of service operations is managed efficiently and effectively, including handling all customs documentation and queries, and meeting the needs of the field service team.
Welcome to ZEISS. ZEISS is an internationally leading technology company operating in the optics and optoelectronics industries. ZEISS is shaping technological progress and through its solutions is extending the horizon of the world of optics and associated areas. ZEISS consists of four segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets.
This exciting new role will include both administration and some physical inventory management.
What you’ll be doing.
- Performing the reconciliation of the C79 certificate and Postponed VAT statement, ensuring the necessary documents are available (C88, commercial invoice) to evidence this
- Contacting delivery companies and customs brokers to obtain missing documentation and where necessary advise on amendments
- Follow-up on customs records to ensure correct “importer of record” and import VAT charged to correct party
- Find and correct import entries that are incorrectly allocated to Carl Zeiss Ltd
- Ensure Carl Zeiss Limited’s import VAT is only for imports on behalf of Carl Zeiss Ltd
- Resolving day‑to‑day customs queries to the correct place
- Manage calibration (ZEISS and 3rd party), sending to and from calibrators, quotes/POs, recording inbound, allocating and sending to FSEs
- Manage FSE PPE/ consumables/ Tools/ Work wear/Engineer stickers/FSE address management
- Engineer returns - provide 24hr turnaround of UPS labels - adding parts to returns list
- Support Supply Chain and Logistics during busy periods
- Any other ad‑hoc support for the team as required
- New Field Service Engineer Induction (service support processes)
- Generate monthly stock reports for engineers
What We’re Looking For:
- Have MS Office experience
- Be Self‑motivated
- Be Organised
- Able to work independently
- Have a Confident telephone manner
- Have SAP Enterprise Resource Planning “ERP” experience
- Customer focus, collaboration, ensuring accountability and results and effective communication are especially important in this role
We want you! With motivation and passion, you’ll fit right in at ZEISS! We’re looking for people who are empathetic and passionate, who are committed to achieving their goals, and who get excited about challenging topics. People who deliver top performance and push the limits of what’s possible. Who always strive to develop, accept responsibility, and take society into the future.
If you want to make a difference in return for great employee benefits and career development opportunities then get in touch!
Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day - in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow.
Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.
Operations Support in Cambridge employer: Carl Zeiss Ltd.
At ZEISS, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Cambourne that fosters innovation and collaboration. Our employees benefit from comprehensive career development opportunities, a supportive team culture, and a commitment to diversity and inclusion. Join us to be part of a forward-thinking company where your contributions truly matter and where you can grow both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support in Cambridge
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Carl Zeiss Ltd. and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Carl Zeiss Ltd.!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Carl Zeiss Ltd. keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Support in Cambridge
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Carl Zeiss Ltd.:This is your chance to really connect with the team at Carl Zeiss Ltd.. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Carl Zeiss Ltd.
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Carl Zeiss Ltd..
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Carl Zeiss Ltd. that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Carl Zeiss Ltd.. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
