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- Tasks: Manage wholesale orders, support partners, and ensure smooth operations.
- Company: Join Carl Friedrik, a premium travel goods brand redefining luxury.
- Benefits: Enjoy competitive salary, pension scheme, and flexible working locations.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Be part of a dynamic team making an impact in the luxury market.
- Qualifications: 2+ years in account coordination and strong Excel skills required.
The predicted salary is between 30000 - 40000 £ per year.
About Carl Friedrik
Carl Friedrik is a leading premium travel goods and luggage brand, renowned for our exquisite craftsmanship, innovative design, and unwavering commitment to quality. Our products are inspired by the art of travel, catering to discerning customers who seek both style and functionality. We travel differently, inspiring us to ‘Carry with Confidence’. Carl Friedrik luggage has been featured in HBO and Netflix hits such as Succession, The White Lotus and The Gentlemen. We are the winner of multiple design awards including a coveted iF Design award in 2024.
About the role
This is a varied and hands‑on role covering a broad range of responsibilities, from processing wholesale and corporate orders to managing partner data, supporting deliveries, reporting, and day‑to‑day coordination. As part of the team’s growth, this role will also support dropshipper management, helping to ensure smooth operations across our partner network. We are looking for a commercially minded, detail‑oriented individual who thrives in a fast‑paced environment and is excited to contribute to both operational excellence and account growth.
Your responsibilities
- Support the full wholesale order cycle, from PO to invoicing, delivery, and after‑sales service
- Act as the first point of contact for wholesale and corporate partners, providing timely and accurate support
- Maintain accurate records across systems, including orders, pricing, inventory, and contacts
- Prepare sales materials such as lookbooks, line sheets, order forms, ATS lists, and newness presentations
- Coordinate regular account check‑ins and maintain strong relationships with key partners
- Monitor account performance against agreed commercial terms and ensure alignment with brand and marketing standards
- Complete data forms and provide any required information as part of the sales cycle
- Organise and present sales data, performance metrics, and account summaries
- Collaborate with operations, logistics, and finance teams to ensure smooth partner experiences
- Assist with trade show preparation, follow‑ups, and general wholesale coordination
- Support dropshipper management and partner integrations across relevant platforms
- Contribute to growing existing accounts through proactive support and world‑class customer service
- Identify opportunities to improve processes, including leveraging tools, automation, and AI where relevant
Ideal candidate
- 2+ years’ experience in account coordination, sales support, or wholesale operations
- Highly organised with strong attention to detail and ability to manage multiple deadlines
- Strong Excel / Google Workspace skills, comfortable working with numbers and sales data
- Experience with platforms such as Shopify, Xero, and/or dropshipping tools (e.g. Mirakl) is a strong advantage
- Familiarity with inventory systems, order management platforms, or CRM tools is a plus
- Commercially minded with a proactive approach to supporting account growth
- Comfortable working with technology and open to using tools/AI to drive efficiency
- Experience in fashion, luxury, or lifestyle brands preferred but not essential
- A positive, collaborative team player who is eager to learn and contribute
More about Carl Friedrik
We are challenging outdated practices in the luxury industry. By selling direct‑to‑consumer first, embracing sustainable materials and rejecting seasonal fashion, we are better positioned to serve the modern professional. Intelligent design is at the core of our ethos — products should be functional, timeless, and a pleasure to use. By working with the finest materials and craftsmen, we create accessories built to last.
Benefits
- Competitive salary
- Contributory pension scheme
- Annual company trip + regular team social events
- Flexible location — London, Barcelona or remote
- Premium working spaces in Central London and Barcelona
- Funding for learning and professional development
Start date: As soon as possible
Wholesale Coordinator employer: Carl Friedrik
Contact Detail:
Carl Friedrik Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Carl Friedrik. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience in account coordination and sales support. Tailor it to reflect how you can contribute to Carl Friedrik's mission of operational excellence.
✨Tip Number 3
Be proactive! If you see a gap or an opportunity in their current processes, don’t hesitate to mention it during your conversations. This shows you're already thinking about how to improve things at Carl Friedrik.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Carl Friedrik team.
We think you need these skills to ace Wholesale Coordinator
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or insights that connect you to the world of premium travel goods. We want to see how you embody our ethos of 'Carry with Confidence'.
Be Detail-Oriented: As a Wholesale Coordinator, attention to detail is key. Make sure your application is free from typos and clearly structured. Highlight your organisational skills and any relevant experience that showcases your ability to manage multiple tasks efficiently.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that align with the role. Mention your familiarity with tools like Excel, Shopify, or any other relevant platforms we use at Carl Friedrik.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Carl Friedrik
✨Know Your Stuff
Before the interview, dive deep into Carl Friedrik's brand values and product offerings. Familiarise yourself with their unique blend of style and functionality, and be ready to discuss how your skills align with their commitment to quality and innovation.
✨Showcase Your Organisational Skills
As a Wholesale Coordinator, being organised is key. Prepare examples from your past experiences that demonstrate your ability to manage multiple deadlines and maintain accurate records. Highlight your proficiency in tools like Excel or Google Workspace to show you can handle sales data effectively.
✨Be Proactive About Growth
Discuss how you've previously identified opportunities for account growth or process improvements. Bring up any experience you have with dropshipping tools or inventory systems, as this will show you're commercially minded and ready to contribute to the team's success.
✨Engage with Enthusiasm
Carl Friedrik values a positive, collaborative team player. During the interview, express your eagerness to learn and contribute. Ask insightful questions about the team dynamics and how you can support their mission to challenge traditional luxury, which will demonstrate your genuine interest in the role.