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- Tasks: Lead and inspire a team of 10 Regional Managers and 200 Retail Branch Managers.
- Company: Join an iconic Assisted Sales Brand with a strong national presence and continuous growth.
- Benefits: Enjoy a competitive salary, car allowance, and performance-based bonuses.
- Why this job: Be part of a dynamic culture focused on growth, success, and exceptional customer service.
- Qualifications: Seeking passionate leaders with a commitment to coaching and developing teams.
- Other info: Full-time role with opportunities for significant career advancement.
The predicted salary is between 76000 - 114000 £ per year.
A fantastic opportunity to join an iconic Assisted Sales Brand who have sites nationwide with continuous growth.
Bonus: Weekly & Monthly bonus based on divisional performance
Hours: Full Time
We are looking for an enthusiastic, passionate, honest, service-driven senior leader to join our fast-paced business. If you're all about helping people grow and getting the best out of people, you may be just the leader for us.
Responsibilities / Main Duties:
- Lead a team of 10 Regional Managers and up to 200 Retail Branch Managers within your division.
- Continually coach and develop your colleagues across the division.
- Through effective leadership, drive a positive effect on increasing conversation, PPU and reducing losses.
- Promote the highest levels of customer service to our customers while maximising the performance of your team.
- Develop a culture of celebrating success as well as identifying how underperformance can be resolved.
- Strong commitment to the company’s brand, values and principles and reflect this in your team as part of their measured success.
- Accountability for ensuring the implementation of the company strategy on compliance.
- Review commercial KPIs to identify areas of concern and initiate appropriate plans.
- Report on and account for the performance of the Division.
- Ensure a consistent approach to performance management and disciplinary actions across all regions.
- Provide regular reporting and insight to the Senior Divisional Manager and other members within the senior management structure in order to identify opportunities for driving the business forward.
Head of Retail in Glasgow employer: Carl Dylan Resourcing Limited
Contact Detail:
Carl Dylan Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail in Glasgow
✨Tip Number 1
Network with professionals in the retail industry, especially those who have experience in leadership roles. Attend industry events or join relevant online forums to connect with potential colleagues and mentors who can provide insights into the company culture and expectations.
✨Tip Number 2
Research the company's values and recent initiatives. Understanding their brand and how they operate will help you align your leadership style with their expectations, making you a more attractive candidate for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in the past. Highlight your experience in coaching and developing others, as well as any strategies you've implemented that resulted in improved performance and customer satisfaction.
✨Tip Number 4
Familiarise yourself with key performance indicators (KPIs) relevant to the retail sector. Being able to speak knowledgeably about how to analyse and improve these metrics will demonstrate your readiness to take on the responsibilities of the Head of Retail position.
We think you need these skills to ace Head of Retail in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and leadership. Focus on achievements that demonstrate your ability to lead teams, drive performance, and enhance customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your leadership style. Mention specific examples of how you've successfully developed teams and improved performance in previous roles.
Highlight Key Skills: Emphasise skills that are crucial for the role, such as coaching, performance management, and strategic planning. Use keywords from the job description to align your application with what the company is looking for.
Showcase Your Understanding of the Brand: Demonstrate your knowledge of the company's brand, values, and principles in your application. Explain how you can contribute to their culture and help achieve their business goals.
How to prepare for a job interview at Carl Dylan Resourcing Limited
✨Showcase Your Leadership Skills
As a Head of Retail, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and developed teams in the past.
✨Demonstrate Your Customer Service Focus
This role requires a strong commitment to customer service. Share specific instances where you've improved customer satisfaction or driven service excellence within your previous roles.
✨Understand the Company’s Values
Familiarise yourself with the company's brand, values, and principles. During the interview, reflect these values in your answers to show that you align with their culture and can lead your team accordingly.
✨Prepare for KPI Discussions
Be ready to discuss key performance indicators (KPIs) relevant to retail management. Think about how you've used data to drive performance improvements and how you would approach this in your new role.
