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For Companies At a Glance
- Tasks: Lead and inspire a team of managers to drive performance and customer service.
- Company: Join an iconic Assisted Sales Brand with a strong national presence and growth.
- Benefits: Enjoy a competitive salary, car allowance, and performance-based bonuses.
- Why this job: Be part of a dynamic culture focused on growth, success, and customer satisfaction.
- Qualifications: Seeking passionate leaders with experience in coaching and team development.
- Other info: This is a full-time, fixed-term role based in Newcastle Upon Tyne.
The predicted salary is between 76000 - 104000 £ per year.
A fantastic opportunity to join an iconic Assisted Sales Brand who have sites nationwide with continuous growth.
Bonus: Weekly & Monthly bonus based on divisional performance
Hours: Full Time
We are looking for an enthusiastic, passionate, honest, service-driven senior leader to join our fast-paced business. If you're all about helping people grow and getting the best out of people, you may be just the leader for us.
Responsibilities / Main Duties:
- Lead a team of 5 Regional Managers and 120 Retail Branch Managers within your division.
- Continually coach and develop your colleagues across the division.
- Through effective leadership drive a positive effect on increasing conversation, PPU and reducing losses.
- Promote the highest levels of customer service to our customers while maximising the performance of your team.
- Develop a culture of celebrating success as well as identifying how underperformance can be resolved.
- Strong commitment to the company’s brand, values and principles and reflect this in your team as part of their measured success.
- Accountability for ensuring the implementation of the company strategy on compliance.
- Review commercial KPIs to identify areas of concern and initiate appropriate plans.
- Report on and account for the performance of the Division.
- Ensure a consistent approach to performance management and disciplinary actions across all regions.
- Provide regular reporting and insight to the Senior Divisional Manager and other members within the senior management structure in order to identify opportunities for driving the business forward.
Divisional Manager in Newcastle Upon Tyne employer: Carl Dylan Resourcing Limited
Contact Detail:
Carl Dylan Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Divisional Manager in Newcastle Upon Tyne
✨Tip Number 1
Network with current and former employees of the company. This can give you valuable insights into the company culture and expectations for the Divisional Manager role, helping you tailor your approach during interviews.
✨Tip Number 2
Research the company's recent performance and any challenges they may be facing. Being knowledgeable about their current situation will allow you to discuss how you can contribute to overcoming these challenges during your conversations with them.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams in the past. Highlighting your leadership style and achievements will demonstrate your capability to manage the 5 Regional Managers and 120 Retail Branch Managers effectively.
✨Tip Number 4
Showcase your commitment to customer service and team development. Be ready to discuss strategies you've implemented in previous roles that have improved customer satisfaction and team performance, aligning with the company's values.
We think you need these skills to ace Divisional Manager in Newcastle Upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and team management. Focus on your ability to coach and develop others, as well as any achievements in improving performance metrics.
Craft a Compelling Cover Letter: In your cover letter, express your passion for service-driven leadership. Use specific examples from your past roles that demonstrate how you've successfully led teams and improved customer service.
Highlight Key Skills: Emphasise skills that align with the job description, such as strategic planning, performance management, and KPI analysis. Show how these skills have contributed to your previous successes.
Show Commitment to Company Values: Research the company's brand and values, and reflect this understanding in your application. Discuss how you embody these values in your leadership style and how you would promote them within your team.
How to prepare for a job interview at Carl Dylan Resourcing Limited
✨Showcase Your Leadership Skills
As a Divisional Manager, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific strategies you've used to motivate and develop your colleagues.
✨Demonstrate Your Customer Service Focus
This role requires a strong commitment to customer service. Be ready to share instances where you've improved customer satisfaction or resolved issues effectively. Discuss how you plan to instil a customer-centric culture within your division.
✨Prepare for KPI Discussions
Understanding and managing KPIs is crucial for this position. Familiarise yourself with common commercial KPIs relevant to the industry and be prepared to discuss how you've used data to drive performance improvements in previous roles.
✨Emphasise Your Commitment to Company Values
The company values are important for this role. Research their brand principles and think about how your personal values align with them. Be ready to explain how you would reflect these values in your leadership approach and team management.
