At a Glance
- Tasks: Oversee dining and hospitality services, creating memorable experiences for residents.
- Company: Caring Homes, a supportive family-like environment focused on excellence.
- Benefits: Competitive salary, flexible hours, ongoing training, and high street discounts.
- Other info: Join a dynamic team with opportunities for career advancement and personal growth.
- Why this job: Make a real difference in residents' lives through exceptional service and care.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 30451 - 30451 € per year.
Parris Lawn, Lewes - £30,451 per annum
62 Bedded Nursing Care Home
Full time contract; 40 hours per week
At Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams. We strive to create an environment that feels like home, whether we live there or work there, through our behaviour and the environment we create and this includes our support team. We're a family.
Why Join Us?
- Career in Social Care and Hospitality: This role offers a unique blend of social care and hospitality, providing you with the opportunity to build a fulfilling career in a supportive and caring environment. We believe in nurturing talent and offer continuous training and opportunities for career advancement.
- Work-Life Balance: We understand the importance of maintaining a healthy work-life balance. We offer flexible rotas and supportive management to help ensure you have time for both your professional and personal life.
- Perks: Competitive salary and benefits package. Ongoing professional development including training and support to help you excel in your role including apprenticeship opportunities. A supportive and inclusive work environment. Free DBS & Blue Light Card. High street discounts. Employee assistance program for personal and professional support.
Responsibilities
We are seeking a passionate and experienced Hospitality Manager to join our team. You will be responsible for overseeing all aspects of dining, hospitality and housekeeping within our care home. You will have a keen eye for detail, a love for creating memorable experiences, and a genuine passion for improving the lives of our residents through exceptional service.
We pride ourselves on providing an exceptional standard of care in a warm and welcoming environment. Our commitment to excellence extends beyond just health and personal care services; we believe that dining and our customer journey is a key component of the overall experience for our residents. We are dedicated to creating memorable dining experiences that enhance the quality of life for those in our care.
Dining Experience:
- Oversee daily dining operations, ensuring high standards of food quality, presentation, and service.
- Ensure dining areas are set up to provide a welcoming and pleasant environment.
- Implement and maintain hygiene and safety standards in all dining areas.
Hospitality Services:
- Manage all aspects of hospitality services, including resident events, special occasions, and family visits.
- Train and supervise dining, hospitality and housekeeping staff to deliver exceptional service.
- Foster a culture of warmth, respect, and attentiveness among all staff members.
Resident Engagement:
- Build strong relationships with residents and their families to understand and meet their individual preferences and needs.
- Organise and coordinate dining-related activities and events that promote social interaction and enjoyment.
- Address and resolve any concerns or complaints related to dining and hospitality services promptly and professionally.
Ideal Candidate
- Proven experience in hospitality management, preferably within a care home or similar environment.
- Strong leadership and team management skills.
- Excellent interpersonal and communication abilities.
- A passion for delivering outstanding service and creating positive experiences.
- Knowledge of dietary requirements and nutrition in a care home setting is desirable.
- Ability to work flexible hours, including some weekends and holidays.
If you are a dedicated hospitality professional with a commitment to excellence and a desire to make a difference, we would love to hear from you. Apply today to join our team and help us deliver an exceptional dining experience for our residents.
Hospitality Manager in Lewes employer: Caring Homes
At Caring Homes, we pride ourselves on being an exceptional employer, offering a unique blend of social care and hospitality in a supportive environment. Our commitment to employee growth is evident through continuous training and career advancement opportunities, while our flexible rotas ensure a healthy work-life balance. Join our family at Parris Lawn, Lewes, where you can make a meaningful impact on the lives of our residents while enjoying competitive benefits and a warm, inclusive culture.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager in Lewes
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in care homes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up and shine! Attend local job fairs or hospitality events where you can meet potential employers face-to-face. Bring your best self and be ready to discuss how you can enhance their dining and hospitality services.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. At Caring Homes, they value warmth and attentiveness, so think of examples from your past that showcase these traits in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our family at Caring Homes.
We think you need these skills to ace Hospitality Manager in Lewes
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality and care shine through. We want to see how much you care about creating memorable experiences for residents, so share any relevant stories or experiences that highlight this.
Tailor Your CV:Make sure your CV is tailored to the Hospitality Manager role. Highlight your experience in managing dining operations and hospitality services, and don’t forget to mention any leadership roles you've had. We love seeing how your skills match what we’re looking for!
Be Personable:In your cover letter, be personable and genuine. We’re a family here at Caring Homes, so show us your personality! Talk about why you want to join our team and how you can contribute to our warm and welcoming environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and what we stand for.
How to prepare for a job interview at Caring Homes
✨Know Your Stuff
Before the interview, make sure you understand the role of a Hospitality Manager in a care home setting. Familiarise yourself with the key responsibilities like overseeing dining operations and managing hospitality services. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Passion
During the interview, let your passion for hospitality and care shine through. Share specific examples of how you've created memorable experiences for residents or guests in previous roles. This will demonstrate your commitment to improving lives through exceptional service, which is crucial for this job.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complaints. Think of past experiences where you successfully resolved issues related to dining or hospitality. Practising these scenarios will help you articulate your thought process and showcase your leadership abilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, and how they measure success in the role. This shows that you’re not just interested in the job, but also in how you can contribute to their mission of creating a warm and welcoming environment.
