At a Glance
- Tasks: Oversee dining and hospitality services, creating memorable experiences for residents.
- Company: Caring Homes, a supportive family-like environment focused on quality care.
- Benefits: Competitive salary, flexible hours, ongoing training, and high street discounts.
- Other info: Join a dynamic team with opportunities for career advancement and personal growth.
- Why this job: Make a real difference in residents' lives through exceptional service and care.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 30451 - 30451 β¬ per year.
Parris Lawn, Lewes - Β£30,451 per annum
62 Bedded Nursing Care Home
Full time contract; 40 hours per week
At Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams. We strive to create an environment that feels like home, whether we live there or work there, through our behaviour and the environment we create and this includes our support team. We're a family.
Why Join Us?
- Career in Social Care and Hospitality: This role offers a unique blend of social care and hospitality, providing you with the opportunity to build a fulfilling career in a supportive and caring environment. We believe in nurturing talent and offer continuous training and opportunities for career advancement.
- Work-Life Balance: We understand the importance of maintaining a healthy work-life balance. We offer flexible rotas and supportive management to help ensure you have time for both your professional and personal life.
- Perks: Competitive salary and benefits package. Ongoing professional development including training and support to help you excel in your role including apprenticeship opportunities. A supportive and inclusive work environment. Free DBS & Blue Light Card. High street discounts. Employee assistance program for personal and professional support.
Job Introduction Responsibilities
We are seeking a passionate and experienced Hospitality Manager to join our team. You will be responsible for overseeing all aspects of dining, hospitality and housekeeping within our care home. You will have a keen eye for detail, a love for creating memorable experiences, and a genuine passion for improving the lives of our residents through exceptional service. We pride ourselves on providing an exceptional standard of care in a warm and welcoming environment. Our commitment to excellence extends beyond just health and personal care services; we believe that dining and our customer journey is a key component of the overall experience for our residents. We are dedicated to creating memorable dining experiences that enhance the quality of life for those in our care.
Dining Experience:
- Oversee daily dining operations, ensuring high standards of food quality, presentation, and service.
- Ensure dining areas are set up to provide a welcoming and pleasant environment.
- Implement and maintain hygiene and safety standards in all dining areas.
Hospitality Services:
- Manage all aspects of hospitality services, including resident events, special occasions, and family visits.
- Train and supervise dining, hospitality and housekeeping staff to deliver exceptional service.
- Foster a culture of warmth, respect, and attentiveness among all staff members.
Resident Engagement:
- Build strong relationships with residents and their families to understand and meet their individual preferences and needs.
- Organise and coordinate dining-related activities and events that promote social interaction and enjoyment.
- Address and resolve any concerns or complaints related to dining and hospitality services promptly and professionally.
Ideal Candidate
- Proven experience in hospitality management, preferably within a care home or similar environment.
- Strong leadership and team management skills.
- Excellent interpersonal and communication abilities.
- A passion for delivering outstanding service and creating positive experiences.
- Knowledge of dietary requirements and nutrition in a care home setting is desirable.
- Ability to work flexible hours, including some weekends and holidays.
If you are a dedicated hospitality professional with a commitment to excellence and a desire to make a difference, we would love to hear from you. Apply today to join our team and help us deliver an exceptional dining experience for our residents.
Hospitality Manager in Brighton employer: Caring Homes
At Caring Homes, we pride ourselves on being an exceptional employer, offering a unique blend of social care and hospitality in a supportive environment. Our commitment to employee growth is evident through continuous training opportunities and a focus on work-life balance, ensuring that our team members thrive both personally and professionally. Join us in Lewes, where you can make a meaningful impact on the lives of our residents while enjoying competitive benefits and a warm, family-like culture.
StudySmarter Expert Adviceπ€«
We think this is how you could land Hospitality Manager in Brighton
β¨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in care homes. A friendly chat can lead to insider info about job openings or even a referral.
β¨Tip Number 2
Show up and shine! Attend local job fairs or hospitality events where you can meet potential employers face-to-face. Bring your best self and be ready to discuss how you can enhance their dining and hospitality services.
β¨Tip Number 3
Tailor your approach! When you find a role that excites you, research the company culture and values. Use this knowledge to craft your pitch during interviews, showing how your passion for hospitality aligns with their mission.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our caring community.
We think you need these skills to ace Hospitality Manager in Brighton
Some tips for your application π«‘
Show Your Passion:When writing your application, let your passion for hospitality and care shine through. Share specific experiences that highlight your commitment to creating memorable dining experiences and improving residents' lives.
Tailor Your CV:Make sure your CV is tailored to the Hospitality Manager role. Highlight relevant experience in hospitality management, especially in care home settings, and emphasise your leadership skills and ability to foster a warm environment.
Be Personable:In your cover letter, adopt a friendly tone that reflects our family-like culture at Caring Homes. Address how you can contribute to building strong relationships with residents and their families, as this is key to our mission.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application reaches us quickly and allows you to explore more about our values and the supportive environment we offer.
How to prepare for a job interview at Caring Homes
β¨Know Your Stuff
Before the interview, make sure you research Caring Homes and their approach to hospitality in a care home setting. Familiarise yourself with their mission and values, especially how they create a warm and welcoming environment for residents. This will show your genuine interest in the role and help you connect your experience to their needs.
β¨Showcase Your Passion
During the interview, let your passion for hospitality shine through. Share specific examples of how you've created memorable dining experiences or improved service in previous roles. This is your chance to demonstrate your commitment to enhancing the quality of life for residents, so donβt hold back!
β¨Engage with Scenarios
Be prepared to discuss hypothetical scenarios related to resident engagement and hospitality services. Think about how you would handle complaints or organise events that promote social interaction. Practising these responses can help you articulate your problem-solving skills and leadership style effectively.
β¨Ask Thoughtful Questions
At the end of the interview, ask questions that reflect your understanding of the role and the company culture. Inquire about their training programmes or how they support staff in maintaining a work-life balance. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your values.