Reception & Visitor Experience Lead – Care Home
Reception & Visitor Experience Lead – Care Home

Reception & Visitor Experience Lead – Care Home

Full-Time 29120 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create a welcoming atmosphere and manage reception duties at Castleview Nursing Home.
  • Company: Leading care home provider in the UK with a supportive work culture.
  • Benefits: £14 per hour, ongoing professional development, and a friendly work environment.
  • Why this job: Make a difference in people's lives while enhancing your skills in a rewarding role.
  • Qualifications: Previous reception experience and strong communication and organisational skills.
  • Other info: Full-time position with 40 hours per week and great career growth opportunities.

The predicted salary is between 29120 - 33600 £ per year.

A leading care home provider in the United Kingdom is seeking a passionate Receptionist for their Castleview Nursing Home. The ideal candidate will have previous experience in a busy reception role and demonstrate strong communication and organisational skills.

This full-time role offers 40 hours per week at £14 per hour, with various perks including ongoing professional development and a supportive work environment.

You will play a pivotal role in creating a welcoming atmosphere for all visitors.

Reception & Visitor Experience Lead – Care Home employer: Caring Homes Group

As a leading care home provider, we pride ourselves on fostering a supportive and inclusive work culture at Castleview Nursing Home. Our employees benefit from ongoing professional development opportunities, competitive pay, and a chance to make a meaningful impact in the lives of our residents and their families. Join us in creating a welcoming atmosphere where your contributions are valued and recognised.
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Contact Detail:

Caring Homes Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception & Visitor Experience Lead – Care Home

Tip Number 1

Make sure to research Castleview Nursing Home before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.

Tip Number 2

Practice your communication skills! Since this role is all about creating a welcoming atmosphere, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.

Tip Number 3

Don’t underestimate the power of a friendly smile and positive attitude during your interview. It’s all about making a great first impression, especially in a reception role where warmth is key!

Tip Number 4

Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re serious about joining our fantastic team at Castleview Nursing Home.

We think you need these skills to ace Reception & Visitor Experience Lead – Care Home

Communication Skills
Organisational Skills
Customer Service
Reception Experience
Interpersonal Skills
Time Management
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you genuinely care about creating a welcoming atmosphere for visitors at Castleview Nursing Home.

Highlight Relevant Experience: Make sure to showcase any previous experience in busy reception roles. We’re looking for strong communication and organisational skills, so don’t be shy about sharing specific examples of how you've excelled in these areas.

Tailor Your Application: Take a moment to customise your application for this specific role. We appreciate when candidates take the time to align their skills and experiences with what we’re looking for in a Reception & Visitor Experience Lead.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Castleview Nursing Home.

How to prepare for a job interview at Caring Homes Group

Know the Care Home Inside Out

Before your interview, take some time to research Castleview Nursing Home. Familiarise yourself with their values, mission, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.

Showcase Your Communication Skills

As a Reception & Visitor Experience Lead, strong communication is key. Prepare examples from your past experiences where you effectively handled difficult situations or provided exceptional service. Practising these scenarios can help you articulate your skills confidently during the interview.

Demonstrate Organisational Prowess

In a busy reception role, organisation is crucial. Think of specific instances where you successfully managed multiple tasks or prioritised effectively. Be ready to discuss how you keep things running smoothly, as this will highlight your suitability for the position.

Create a Welcoming Atmosphere

Since you'll be responsible for creating a welcoming environment, think about how you would greet visitors and make them feel at home. You might even want to prepare a brief role-play scenario to demonstrate your approach to visitor interactions during the interview.

Reception & Visitor Experience Lead – Care Home
Caring Homes Group
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