At a Glance
- Tasks: Oversee dining and hospitality services, creating memorable experiences for residents.
- Company: Caring Homes, a supportive family-oriented care home environment.
- Benefits: Competitive salary, flexible hours, ongoing training, and high street discounts.
- Other info: Join a warm team dedicated to excellence and career growth.
- Why this job: Make a real difference in residents' lives through exceptional service and care.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 30451 - 30451 £ per year.
Parris Lawn, Lewes - £30,451 per annum
62 Bedded Nursing Care Home • Full time contract; 40 hours per week
At Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams. We strive to create an environment that feels like home, whether we live there or work there, through our behaviour and the environment we create and this includes our support team. We’re a family.
Why Join Us?
- Career in Social Care and Hospitality: This role offers a unique blend of social care and hospitality, providing you with the opportunity to build a fulfilling career in a supportive and caring environment. We believe in nurturing talent and offer continuous training and opportunities for career advancement.
- Work-Life Balance: We understand the importance of maintaining a healthy work-life balance. We offer flexible rotas and supportive management to help ensure you have time for both your professional and personal life.
Benefits
- Competitive salary and benefits package
- Ongoing professional development including training and support to help you excel in your role, including apprenticeship opportunities
- A supportive and inclusive work environment
- Free DBS & Blue Light Card
- High street discounts
- Employee assistance program for personal and professional support
Responsibilities
We are seeking a passionate and experienced Hospitality Manager to join our team. You will be responsible for overseeing all aspects of dining, hospitality and housekeeping within our care home. You will have a keen eye for detail, a love for creating memorable experiences, and a genuine passion for improving the lives of our residents through exceptional service.
We pride ourselves on providing an exceptional standard of care in a warm and welcoming environment. Our commitment to excellence extends beyond just health and personal care services; we believe that dining and our customer journey is a key component of the overall experience for our residents. We are dedicated to creating memorable dining experiences that enhance the quality of life for those in our care.
Dining Experience
- Oversee daily dining operations, ensuring high standards of food quality, presentation, and service
- Ensure dining areas are set up to provide a welcoming and pleasant environment
- Implement and maintain hygiene and safety standards in all dining areas
Hospitality Services
- Manage all aspects of hospitality services, including resident events, special occasions, and family visits
- Train and supervise dining, hospitality and housekeeping staff to deliver exceptional service
- Foster a culture of warmth, respect, and attentiveness among all staff members
Resident Engagement
- Build strong relationships with residents and their families to understand and meet their individual preferences and needs
- Organise and coordinate dining-related activities and events that promote social interaction and enjoyment
- Address and resolve any concerns or complaints related to dining and hospitality services promptly and professionally
Ideal Candidate
- Proven experience in hospitality management, preferably within a care home or similar environment
- Strong leadership and team management skills
- Excellent interpersonal and communication abilities
- A passion for delivering outstanding service and creating positive experiences
- Knowledge of dietary requirements and nutrition in a care home setting is desirable
- Ability to work flexible hours, including some weekends and holidays
If you are a dedicated hospitality professional with a commitment to excellence and a desire to make a difference, we would love to hear from you. Apply today to join our team and help us deliver an exceptional dining experience for our residents.
Hospitality Manager in Lewes employer: Caring Homes Group
At Caring Homes, we pride ourselves on being an exceptional employer, offering a unique blend of social care and hospitality within our welcoming 62-bedded nursing care home in Lewes. Our supportive work culture fosters personal and professional growth through continuous training and flexible working arrangements, ensuring a healthy work-life balance. Join us to be part of a family-oriented team dedicated to enhancing the lives of our residents while enjoying competitive benefits and a fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager in Lewes
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Caring Homes Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Caring Homes Group
Don't be shy about reaching out to Caring Homes Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Manager in Lewes
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Caring Homes Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Caring Homes Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
