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- Tasks: Create a warm and welcoming environment for residents and team members.
- Company: Reputable care home provider with a dedicated team.
- Benefits: Competitive salary and full-time hours in a supportive setting.
- Why this job: Make a real difference in the lives of residents every day.
- Qualifications: Excellent communication and interpersonal skills required.
- Other info: Join a caring community in a vibrant 80-bedded care home.
The predicted salary is between 36000 - 60000 £ per year.
A reputable care home provider is seeking a Customer Relationship Manager for the Laverstock Care Centre in Salisbury. This full-time role (40 hours per week) involves creating a warm and welcoming environment for both residents and team members.
The position offers a competitive salary and the opportunity to work within a dedicated team in an 80 bedded nursing, dementia, and residential care home. Excellent communication and interpersonal skills are essential for success.
Resident Experience & Relationship Manager in Salisbury employer: Caring Homes Group Ltd
Contact Detail:
Caring Homes Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Experience & Relationship Manager in Salisbury
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Laverstock Care Centre on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer relationship management. We should also think about how we can create that warm and welcoming environment they’re after.
✨Tip Number 3
Showcase our communication skills during the interview. Use examples from past experiences where we’ve successfully built relationships, especially in care settings. It’s all about making that personal connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Resident Experience & Relationship Manager in Salisbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and welcoming tone will resonate well with us, especially for a role focused on creating a positive environment.
Tailor Your Experience: Make sure to highlight your relevant experience in customer relationship management. We’re looking for someone who can connect with both residents and team members, so share specific examples of how you've done this in the past.
Communicate Clearly: Excellent communication is key for this role. Ensure your application is clear and concise. Avoid jargon and keep it straightforward – we appreciate honesty and clarity in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it shows you’re keen to join us!
How to prepare for a job interview at Caring Homes Group Ltd
✨Know the Care Home Inside Out
Before your interview, take some time to research Laverstock Care Centre. Understand their values, the services they offer, and any recent news or updates. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Customer Relationship Manager, excellent communication is key. Prepare examples from your past experiences where you've successfully resolved conflicts or built strong relationships. Practise articulating these stories clearly and confidently during the interview.
✨Emphasise Teamwork and Warmth
This role is all about creating a welcoming environment. Be ready to discuss how you foster a positive atmosphere among team members and residents. Share specific instances where your interpersonal skills made a difference in a team setting or improved resident satisfaction.
✨Prepare Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the care home. For example, inquire about their approach to resident engagement or how they support staff development. This shows you're serious about contributing to their team.
