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- Tasks: Ensure smooth billing processes and manage debtor accounts with professionalism.
- Company: A caring organisation dedicated to providing ethical support to residents and families.
- Benefits: Competitive salary, ongoing training, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your professional skills.
- Qualifications: Attention to detail, good Excel skills, and strong communication abilities.
- Other info: Flexible hours with opportunities for career growth and high street discounts.
The predicted salary is between 16800 - 28000 £ per year.
As our Credit & Billings Controller, you will play a vital part behind the scenes, ensuring our billing and income processes run smoothly, accurately, and with sensitivity. Helping us continue to provide high-quality, ethical care to our residents while supporting families and stakeholders with professionalism and respect. We are a family and value empathy, dedication, and professionalism.
Responsibilities
- Prepare and issue accurate invoices in line with care contracts, funding agreements, and agreed rates
- Ensure billing reflects current placements, care packages, and funding changes
- Manage monthly billing cycles, including adjustments and reconciliations
- Proactively manage debtor accounts with a professional and compassionate approach
- Monitor aged debt, agree payment plans, and escalate risks where required
- Maintain accurate records of contracts, funding, top-ups, and fee uplifts
- Ensure billing complies with contractual, regulatory, and GDPR requirements
- Reconcile income across billing systems, bank receipts, and finance ledgers
- Resolve discrepancies promptly and maintain clear audit trails
- Work collaboratively with finance, admissions, care, and operational teams, acting as a key point of contact for billing queries
Qualifications / Skills
- Strong attention to detail is crucial
- Good Excel skills
- Good communicator
- Self-motivated
- Reconciliation expertise
- Pro-active, resilient and self-reliant
- Flexibility and adaptability to changing business conditions
- Ability to engage with internal and external stakeholders to identify service needs and review the quality of service provisions
- Focus on delivery at pace, even under pressure
Benefits
- Competitive salary and benefits package
- Ongoing professional development including training and support to help you excel in your role, including apprenticeship opportunities
- A supportive and inclusive work environment
- Free DBS & Blue Light Card
- High street discounts
- Employee assistance programme for personal and professional support
Hours & Remuneration
- 40 hours per week
- Monday – Friday
- Up to £28k per annum
Credit and Billings Controller in Colchester employer: Caring Homes Group Ltd
Contact Detail:
Caring Homes Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit and Billings Controller in Colchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to billing and care, and be ready to discuss how your skills align with their mission of providing high-quality, ethical care.
✨Tip Number 3
Practice your communication skills! As a Credit & Billings Controller, you'll need to engage with various stakeholders. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our family.
We think you need these skills to ace Credit and Billings Controller in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Credit & Billings Controller role. Highlight your attention to detail, Excel skills, and any relevant experience in billing or finance.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've managed billing processes or reconciliations in the past, and show us your professional and compassionate approach.
Showcase Your Communication Skills: Since you'll be engaging with various stakeholders, it's important to demonstrate your communication skills. Use clear and concise language in your application, and consider mentioning any experience you have in resolving queries or managing accounts.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Caring Homes Group Ltd
✨Know Your Numbers
As a Credit & Billings Controller, you'll need to demonstrate your strong attention to detail and reconciliation expertise. Brush up on your Excel skills and be ready to discuss how you've managed billing cycles or reconciled accounts in the past. Bring examples that showcase your ability to handle numbers accurately.
✨Showcase Your Communication Skills
This role requires you to engage with various stakeholders, so it's essential to highlight your communication abilities. Prepare to discuss how you've effectively communicated complex billing information to non-financial colleagues or clients. Practice explaining your thought process clearly and concisely.
✨Demonstrate Empathy and Professionalism
Since the company values empathy and professionalism, think of scenarios where you've had to manage sensitive situations with compassion. Be ready to share examples of how you've handled debtor accounts or billing queries while maintaining a respectful and professional approach.
✨Be Adaptable and Proactive
The job description mentions flexibility and adaptability to changing conditions. Prepare to discuss times when you've had to adjust your approach due to unexpected changes in billing processes or stakeholder needs. Highlight your proactive nature and how it has helped you succeed in previous roles.
