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- Tasks: Drive occupancy by creating tailored marketing plans and engaging with potential residents and families.
- Company: Caring Homes is dedicated to providing a warm, family-like environment for residents and staff.
- Benefits: Enjoy competitive salary, ongoing training, high street discounts, and a supportive work culture.
- Why this job: Make a real difference in people's lives while growing your career in a caring community.
- Qualifications: Empathy, communication skills, and experience in sales or business development are key.
- Other info: Join us to create a home where everyone feels valued and cherished.
The predicted salary is between 36000 - 60000 £ per year.
A 70 bedded nursing, dementia and residential care facility.
Full time; 40 hours per week.
At Caring Homes, we are not just about providing care; we are about creating a warm and welcoming home for our residents and our incredible team members. Our mission is simple yet profound: to make each home the best possible place to live and work. We believe in fostering a family-like environment where everyone feels valued, respected, and cherished.
Every resident is unique, and so is their care. Join us in delivering personalised support that meets the diverse needs and interests of our residents, always with their comfort and happiness in mind.
Why Join Us?
- Professional Growth: We are committed to your career development and offer continuous training and opportunities for advancement within the social care sector.
- Supportive Environment: Be part of a team that values empathy, dedication, and professionalism.
Perks:
- Competitive salary and benefits package including bonus/commission.
- Ongoing professional development including training and support to help you excel in your role including apprenticeship opportunities.
- A supportive and inclusive work environment.
- Free DBS & Blue Light Card.
- High street discounts.
- Employee assistance program for personal and professional support.
Responsibilities
As a Customer Relations Manager, you will collaborate closely with the Home Manager to develop tailored sales and marketing plans that resonate with potential residents, their families, and social care professionals. Your sales and marketing expertise will be essential in driving occupancy in our Homes. From planning and executing external events to creating and distributing marketing materials and social media content, you will showcase and enhance the benefits of Caring Homes, positioning us as the preferred choice for future residents.
Ideal Candidate
- A heart full of empathy and a genuine desire to make a difference.
- Proven experience in business development, sales, or a similar role, preferably within the healthcare industry but not essential.
- Excellent interpersonal and communication skills, with the ability to build and maintain strong relationships.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office and CRM software.
- A passion for working with the elderly and enhancing their quality of life.
Join us in creating a place that truly feels like home for our residents and our team members alike. Apply now and become part of our caring family!
Customer Relationship Manager - Horsell lodge, Woking employer: Caring Homes Careers
Contact Detail:
Caring Homes Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Manager - Horsell lodge, Woking
✨Tip Number 1
Familiarise yourself with the values and mission of Caring Homes. Understanding their commitment to creating a warm and welcoming environment will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with professionals in the healthcare and social care sectors. Attend local events or join online forums to connect with others who may have insights into the role and the company culture.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your ability to build relationships and drive sales. Be ready to discuss how you've successfully engaged with clients or residents in previous roles.
✨Tip Number 4
Showcase your passion for working with the elderly during your interactions. Share any relevant experiences or volunteer work that highlights your dedication to enhancing their quality of life.
We think you need these skills to ace Customer Relationship Manager - Horsell lodge, Woking
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Customer Relationship Manager position. Tailor your application to highlight how your skills and experiences align with their needs.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for working in the care sector. Mention specific examples of your experience in business development or sales, and how you can contribute to creating a warm and welcoming environment for residents.
Highlight Relevant Experience: In your CV, emphasise any previous roles related to customer relations, sales, or marketing, especially within the healthcare industry. Use quantifiable achievements to demonstrate your impact in past positions.
Showcase Your Soft Skills: Since empathy and communication are key traits for this role, make sure to include examples that showcase your interpersonal skills. Describe situations where you've successfully built relationships or resolved conflicts.
How to prepare for a job interview at Caring Homes Careers
✨Show Your Empathy
As a Customer Relationship Manager, empathy is key. Be prepared to share examples of how you've demonstrated compassion in previous roles, especially when dealing with clients or residents. This will show that you align with the company's mission of creating a warm and welcoming environment.
✨Highlight Your Sales Experience
Discuss your experience in business development and sales, particularly in the healthcare sector if applicable. Prepare specific examples of successful marketing strategies or events you've executed that drove occupancy or engagement, as this is crucial for the role.
✨Demonstrate Communication Skills
Excellent interpersonal skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might want to prepare a brief pitch about why you would be a great fit for the role, showcasing your ability to build relationships.
✨Familiarise Yourself with the Company
Research Caring Homes and understand their values and mission. Be ready to discuss how your personal values align with theirs and how you can contribute to their goal of making each home the best possible place to live and work.
