At a Glance
- Tasks: Provide first-line technical support and troubleshoot various SaaS products.
- Company: Carina Software Group, a company committed to accessibility and inclusivity.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Work independently in a role that values your contributions.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: 2-5 years of software customer support experience and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Carina Software Group in Penllergaer is looking for a customer support professional to provide first-line technical support for various SaaS products. This role involves troubleshooting, responding to support tickets, and ensuring top-notch customer satisfaction.
The ideal candidate should have 2-5 years of experience in software customer support, excellent communication skills, and the ability to work independently. Our company values accessibility and inclusivity in hiring practices.
SaaS Support Specialist - 1st Line Troubleshooter & Trainer employer: Carina Software Group
Carina Software Group is an exceptional employer located in Penllergaer, offering a vibrant work culture that prioritises inclusivity and accessibility. Employees benefit from comprehensive training programmes and opportunities for professional growth, ensuring that each team member can thrive in their role while contributing to customer satisfaction. With a focus on collaboration and support, Carina Software Group fosters an environment where innovation and teamwork are at the forefront of our mission.
