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- Tasks: Support tenants in achieving housing and personal goals through tailored plans and assessments.
- Company: Join Caridon Foundation, dedicated to transforming lives through supported accommodation.
- Benefits: Enjoy health benefits, competitive pension, 33 days leave, and fun company events.
- Why this job: Make a real impact while growing your career in a supportive and inclusive environment.
- Qualifications: Two years of experience in housing, strong communication skills, and a clean driving license required.
- Other info: This role requires an Enhanced Criminal Record Check (DBS).
Join the Caridon Foundation Team: Supporting People in a Life Beyond Housing! Caridon Foundation provides supported accommodation in Brent, Croydon and Harlow. Under our provision, we are required to provide care, support, and one-to-one supervision on a weekly ongoing basis, conducting specific key work sessions based on a person-centred approach. We are committed to working in line with Housing Benefit Regulations and Quality Assurance Framework (QAF).
We are passionate about our tenants and the communities in which they live. Our aim is to provide housing to individuals who are unable to secure accommodation without support, and then support them throughout their tenancy to become fully independent.
The role involves supporting tenants to achieve their housing and personal goals through tailored Personal Housing Plans and risk assessments. Key responsibilities include:
- Weekly client contact
- Assisting with tenancy management
- Budgeting and income maximisation
- Addressing debt and rent arrears
- Facilitating repairs
- Conducting property and health and safety inspections
- Ensuring regular review of risk assessments and support plans
- Collaboration with external agencies
- Addressing antisocial behaviour
- Promoting well-being and implementing harm reduction strategies
- Creating realistic housing move-on plans
- Managing tenancy breakdowns through referrals to relevant stakeholders
Adherence to confidentiality, data protection, and organisational policies is essential. Flexibility to handle ad hoc tasks and team support as needed is also required, alongside compiling monthly statistics and maintaining service standards.
The ideal candidate will have at least two years of industry experience, excellent leadership, communication, and organisational skills, and the ability to work independently. They should be compassionate in supporting vulnerable clients and knowledgeable in essential Health & Safety standards, including first aid and hygiene protocols.
This post is subject to an Enhanced Criminal Record Check (DBS).
What are we looking for?
- Ability to listen and communicate effectively
- Good written communication and numeracy skills
- Basic IT skills
- Full clean UK Driving License
- Knowledge of Housing Legislation
- Experience working in housing and providing services to social housing residents
- Experience building strong partnerships with agencies like social services, police and local authority
Why join our team? Working with Caridon means you are part of a team committed to making a positive impact on people's lives. You'll not only grow in your career but also contribute to transforming housing solutions in the UK. At Caridon, we believe in nurturing talent. Our friendly and inclusive team ensures that you feel supported every step of the way. Whether you're just starting out or looking to advance your career, we provide ample opportunities for growth.
What is in it for you?
- Health benefits package including life cover and cash back plan on medical treatments
- Company events including team-building activities and Christmas parties
- Competitive company pension plan
- Employee referral scheme
- Discount platform on favourite brands and services
- Generous 33 days of annual leave allowance
- Paid sick allowance
Diversity and Inclusion: We, at Caridon, strive to create a workplace where everyone feels valued, can be themselves, and have the opportunity to reach their full potential. We celebrate diversity and support our colleagues through various initiatives and staff networks. Our commitment is to build a strong, diverse workforce and foster an inclusive environment where everyone can thrive.
Housing Support Officer Harlow employer: Caridon
Contact Detail:
Caridon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Officer Harlow
✨Tip Number 1
Familiarise yourself with the specific housing legislation and regulations relevant to the role. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to the field.
✨Tip Number 2
Network with professionals in the housing support sector. Attend local events or join online forums where you can connect with others in the industry. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience in managing tenancy issues and working with vulnerable clients. Be ready to share specific examples of how you've successfully supported individuals in similar situations.
✨Tip Number 4
Research Caridon Foundation's values and mission. Tailor your conversation during interviews to reflect how your personal values align with theirs, showcasing your passion for making a positive impact in the community.
We think you need these skills to ace Housing Support Officer Harlow
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Housing Support Officer position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: Emphasise your previous experience in housing support or related fields. Provide specific examples of how you've assisted clients in achieving their housing and personal goals, as well as any relevant partnerships you've built with external agencies.
Showcase Communication Skills: Since good written communication is essential for this role, ensure your CV and cover letter are well-structured and free from errors. Use clear language to demonstrate your ability to communicate effectively with tenants and stakeholders.
Express Your Passion: Convey your passion for supporting vulnerable clients and making a positive impact on their lives. Share any personal motivations or experiences that drive your commitment to the housing sector, as this can set you apart from other candidates.
How to prepare for a job interview at Caridon
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Housing Support Officer. Be prepared to discuss how your experience aligns with supporting tenants, managing tenancies, and collaborating with external agencies.
✨Showcase Your Communication Skills
As communication is vital in this role, be ready to demonstrate your ability to listen and convey information effectively. Prepare examples of how you've successfully communicated with clients or stakeholders in previous roles.
✨Highlight Relevant Experience
Discuss your past experiences in housing support or related fields. Emphasise any specific achievements, such as successful tenancy management or partnerships with social services, to showcase your capability in the role.
✨Demonstrate Compassion and Understanding
This role requires a compassionate approach to supporting vulnerable clients. Be prepared to share examples of how you've shown empathy and understanding in challenging situations, highlighting your commitment to making a positive impact.
