Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support tenants in achieving housing and personal goals through tailored plans and assessments.
- Company: Join Caridon Foundation, dedicated to transforming lives through supported accommodation.
- Benefits: Enjoy health benefits, generous leave, company events, and a competitive pension plan.
- Why this job: Make a positive impact while growing your career in a supportive, inclusive environment.
- Qualifications: Two years of team management experience and knowledge of housing legislation required.
- Other info: This role requires an Enhanced Criminal Record Check (DBS).
The predicted salary is between 22000 - 28000 £ per year.
Join the Caridon Foundation Team: Supporting People in a Life Beyond Housing! Caridon Foundation provides supported accommodation in Brent, Croydon and Harlow. Under our provision, we are required to provide care, support, and one-to-one supervision on a weekly ongoing basis, conducting specific key work sessions based on a person-centred approach. We are committed to working in line with Housing Benefit Regulations and Quality Assurance Framework (QAF). We are passionate about our tenants and the communities in which they live. Our aim is to provide housing to individuals who are unable to secure accommodation without support, and then support them throughout their tenancy to become fully independent.
The role involves supporting tenants to achieve their housing and personal goals through tailored Personal Housing Plans and risk assessments. Key responsibilities include:
- Weekly client contact
- Assisting with tenancy management
- Budgeting and income maximisation
- Addressing debt and rent arrears
- Facilitating repairs
- Conducting property and health and safety inspections
- Ensuring regular review of risk assessments and support plans
- Collaboration with external agencies
- Addressing antisocial behaviour
- Promoting well-being and implementing harm reduction strategies
- Creating realistic housing move-on plans
- Managing tenancy breakdowns through referrals to relevant stakeholders
Adherence to confidentiality, data protection, and organizational policies is essential. Flexibility to handle ad hoc tasks and team support as needed is also required, alongside compiling monthly statistics and maintaining service standards.
The ideal candidate will have at least two years of team management experience, excellent leadership, communication, and organisational skills, and the ability to work independently. They should be compassionate in supporting vulnerable clients and knowledgeable in essential Health & Safety standards, including first aid and hygiene protocols. This post is subject to an Enhanced Criminal Record Check (DBS).
What are we looking for?
- Ability to listen and communicate effectively
- Good written communication and numeracy skills
- Basic IT skills
- Full clean UK Driving License
- Knowledge of Housing Legislation
- Experience working in housing and providing services to social housing residents
- Experience building strong partnerships with agencies like social services, police and local authority
Why join our team? Working with Caridon means you are part of a team committed to making a positive impact on people's lives. You'll not only grow in your career but also contribute to transforming housing solutions in the UK. At Caridon, we believe in nurturing talent. Our friendly and inclusive team ensures that you feel supported every step of the way. Whether you're just starting out or looking to advance your career, we provide ample opportunities for growth.
What is in it for you?
- Health benefits package including life cover and cash back plan on medical treatments
- Company events including team-building activities and Christmas parties
- Competitive company pension plan
- Employee referral scheme
- Discount platform on favourite brands and services
- Generous 33 days of annual leave allowance
- Paid sick allowance
Diversity and Inclusion: We, at Caridon, strive to create a workplace where everyone feels valued, can be themselves, and has an opportunity to reach their full potential. We celebrate diversity and support our colleagues through various initiatives and staff networks. Our commitment is to build a strong, diverse workforce and foster an inclusive environment where everyone can thrive.
Housing Support Officer Croydon employer: Caridon
Contact Detail:
Caridon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Officer Croydon
✨Tip Number 1
Familiarise yourself with the specific housing legislation relevant to Croydon. Understanding local laws and regulations will not only help you in the role but also demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with vulnerable populations. Attend local community events or workshops to build connections that could provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Showcase your experience in managing teams and working collaboratively with external agencies. Prepare examples of how you've successfully built partnerships in previous roles, as this is a key aspect of the Housing Support Officer position.
✨Tip Number 4
Demonstrate your compassion and understanding of the challenges faced by vulnerable clients. Be ready to discuss specific instances where you've made a positive impact on someone's life, as this aligns with Caridon's mission and values.
We think you need these skills to ace Housing Support Officer Croydon
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Support Officer position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housing support or related fields. Mention your familiarity with housing legislation, team management, and working with vulnerable clients to demonstrate your suitability for the role.
Showcase Communication Skills: Since effective communication is crucial for this role, provide examples in your application that showcase your written and verbal communication skills. This could include instances where you successfully resolved conflicts or collaborated with external agencies.
Personalise Your Cover Letter: Craft a personalised cover letter that reflects your passion for supporting individuals in need. Mention why you want to work with Caridon Foundation specifically and how you can contribute to their mission of transforming housing solutions.
How to prepare for a job interview at Caridon
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Housing Support Officer. Be prepared to discuss how your experience aligns with supporting tenants, managing tenancies, and collaborating with external agencies.
✨Showcase Your Communication Skills
As communication is vital in this role, be ready to demonstrate your ability to listen and convey information effectively. Prepare examples of how you've successfully communicated with clients or stakeholders in previous roles.
✨Highlight Relevant Experience
Discuss your past experiences in housing support or related fields. Emphasise any work you've done with vulnerable clients, your knowledge of housing legislation, and your ability to build partnerships with agencies like social services.
✨Demonstrate Compassion and Flexibility
The role requires a compassionate approach to supporting clients. Be prepared to share instances where you've shown empathy and flexibility in challenging situations, as well as your commitment to helping individuals achieve independence.
