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- Tasks: Manage properties and support residents in their housing needs.
- Company: Join Caridon, a company dedicated to making a positive impact in housing.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in social housing.
- Qualifications: Confident communicator with experience in residential lettings and a can-do attitude.
- Other info: Work 40 hours a week and contribute to a motivated team culture.
The predicted salary is between 28800 - 48000 £ per year.
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ROLE: Managing a designated patch of properties within apartment blocks. Working with residents who have varying housing needs, to sustain their tenancy. Contributing to Caridon making a difference in housing, by creating a positive environment for customers to enjoy their homes.
REPORTS TO: Regional Manager
WORKING HOURS: 40 hours per week
DUTIES INCLUDE:
- Managing void properties, ensuring they are re-let within set time frames.
- Assessing new Housing applicants.
- Conducting viewings and sign ups.
- Completing new tenancy visits.
- Effectively managing tenancy breaches including anti-social behaviour.
- Maintaining good relationships with our partner organisations and agents.
- Completing referrals to external agencies.
- Property inspections.
SKILLS, EXPERIENCE & ATTITUDE
- Confident with excellent written and verbal communication skills.
- Highly organised and able to prioritise a varied workload.
- Ability to deal with challenging situations.
- Good knowledge of tenancies.
- Experience in residential lettings.
- A can-do attitude to problem solving.
- Previous experience working in social housing.
- Chartered Institute of Housing qualification.
- Good knowledge of Safeguarding.
GENERAL
- To contribute to the strategic direction of Caridon.
- To carry out specific tasks required by your Regional Manager/ Director of Housing.
- To facilitate good relationships across all departments and sister companies.
- To demonstrate and actively encourage a good team spirit, positive environment and motivated department at all times
- To be approachable and empathetic to all internally and externally.
- To be responsible with your time keeping at all times
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Housing Officer - Bristol employer: Caridon Group
Contact Detail:
Caridon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - Bristol
✨Tip Number 1
Familiarise yourself with the local housing market in Bristol. Understanding the specific challenges and opportunities in the area will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals in the social housing sector. Attend local events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals or recommendations for the Housing Officer position.
✨Tip Number 3
Prepare for situational questions by thinking of examples from your past experiences where you've successfully managed tenancy issues or worked with challenging residents. Being able to articulate these scenarios will showcase your problem-solving skills and ability to handle difficult situations.
✨Tip Number 4
Research Caridon as a company and their values. Understanding their mission and how they contribute to the community will allow you to align your answers with their goals, making you a more attractive candidate for the Housing Officer role.
We think you need these skills to ace Housing Officer - Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social housing and residential lettings. Emphasise your communication skills and ability to manage challenging situations, as these are key for the Housing Officer role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses how your skills and experiences align with the duties listed in the job description. Mention your understanding of tenancy management and your approach to maintaining positive relationships with residents.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully dealt with challenging situations in previous roles. This will demonstrate your can-do attitude and problem-solving abilities, which are crucial for this position.
Highlight Relevant Qualifications: If you have a Chartered Institute of Housing qualification or any other relevant certifications, make sure to mention them prominently in your application. This shows your commitment to the field and enhances your credibility.
How to prepare for a job interview at Caridon Group
✨Showcase Your Communication Skills
As a Housing Officer, you'll need to demonstrate excellent written and verbal communication skills. Prepare examples of how you've effectively communicated with residents or colleagues in the past, especially in challenging situations.
✨Demonstrate Organisational Skills
Highlight your ability to manage a varied workload. Discuss specific tools or methods you use to stay organised, such as prioritising tasks or using digital tools to track your responsibilities.
✨Prepare for Scenario-Based Questions
Expect questions about how you would handle tenancy breaches or anti-social behaviour. Think through potential scenarios and prepare your responses, focusing on your problem-solving approach and empathy towards residents.
✨Research Caridon and Its Values
Familiarise yourself with Caridon's mission and values. Be ready to discuss how your personal values align with theirs and how you can contribute to creating a positive environment for customers.
