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For Companies At a Glance
- Tasks: Provide top-notch customer service and administrative support in a dynamic office environment.
- Company: Join the Caribbean's leading HR Outsourcing company, known for its innovative solutions.
- Benefits: Enjoy flexible working options and opportunities for personal growth.
- Why this job: Be part of a vibrant team that values your input and fosters a supportive culture.
- Qualifications: Must be tech-savvy with strong communication skills and experience in office administration.
- Other info: Opportunity to rotate between sites and gain diverse experience.
The predicted salary is between 28800 - 43200 £ per year.
Caribbean HR Solutions is the Caribbean's premier HR Outsourcing company specializing in Executive Search, Recruiting, HRO, and Payroll services. On behalf of our client, we solicit candidates to apply for the following role:
Job Scope:
- Answer inquiries, provide information and high levels of customer service to clients, contractors, visitors and other interested parties regarding activities conducted at the establishment and location of departments, offices, and employees within the organization.
Responsibilities:
- Comply with and dispense Standard Operating Procedures and company updates.
- Provide administrative services and other ad hoc requests (Printing, lamination).
- Answering and directing incoming calls.
- Action department related request from ticket queue.
- Client/Visitor Service (conduct site tour to guests/visitors, assist with event or meeting set up).
- Maintain record of incoming and outgoing shipment & document courier service packages (transaction, transferring of documents/packages between sites and to external parties to include company owned assets).
- Data entry and update internal department tracker.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Receive payment and record receipts for services.
- Schedule appointments and maintain and update appointment calendars.
- Transmit information or documents to customers.
- Generate daily, weekly & monthly reports which covers assigned tasks.
- Assisting in other areas as needed.
- Any other task deemed necessary by the Lead/Manager.
- Rotate between sites as needed.
Requirements:
- Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite.
- Knowledge of standard office administrative practices and procedures.
- Solid experience in a similar environment.
- Proven experience as a Receptionist or Office Admin Assistant.
- Possess excellent communication skills and be computer literate.
- Typing skills 80 words per minute.
- Knowledge of office management systems and procedures.
- Working knowledge of office equipment, like printers and fax machines.
- The ability to coordinate schedules and agendas, being thorough and accurate in all documentation.
- Excellent time management skills and the ability to prioritize work.
- Attention to detail and problem-solving skills.
Though we appreciate all applicants, only shortlisted candidates will be contacted.
Administrative Support Assistant employer: Caribbean HR Solutions
Contact Detail:
Caribbean HR Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Support Assistant
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, particularly the MS Office Suite. Being able to demonstrate your proficiency during the interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your customer service skills, as this role involves a lot of interaction with clients and visitors. Practising how to handle inquiries and provide information efficiently will help you shine in the interview.
✨Tip Number 3
Prepare examples of your previous administrative experience that highlight your attention to detail and time management skills. Be ready to discuss how you've successfully managed multiple tasks in a fast-paced environment.
✨Tip Number 4
Research Caribbean HR Solutions and understand their services and values. Showing that you are knowledgeable about the company during your interview will demonstrate your genuine interest in the role.
We think you need these skills to ace Administrative Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Administrative Support Assistant role. Emphasise your proficiency in MS Office Suite and any previous administrative roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and customer service experience. Mention specific examples of how you've successfully handled inquiries or provided support in previous positions.
Highlight Relevant Skills: In your application, clearly outline your typing speed, attention to detail, and time management abilities. These are crucial for the role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Caribbean HR Solutions
✨Know the Company
Before your interview, take some time to research Caribbean HR Solutions. Understand their services, values, and recent news. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Skills
Be prepared to discuss your proficiency with MS Office Suite and any relevant software. Highlight your typing speed and experience in administrative roles, as these are crucial for the Administrative Support Assistant position.
✨Demonstrate Customer Service Excellence
Since the role involves a lot of client interaction, be ready to share examples of how you've provided excellent customer service in the past. This could include handling inquiries or managing difficult situations.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and attention to detail. Think of scenarios where you had to manage multiple tasks or resolve conflicts, and be ready to explain your thought process.
