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- Tasks: Assist with library operations and provide top-notch customer service.
- Company: Local government council in Newcastle with a focus on community engagement.
- Benefits: Competitive hourly pay, training courses, and gym discounts.
- Why this job: Join a vibrant team and make a difference in your community.
- Qualifications: Certificate III in Library Studies or equivalent, plus a Working with Children Check.
- Other info: Casual position with flexible hours and opportunities for personal growth.
The predicted salary is between 13 - 16 £ per hour.
A local government council in Newcastle is seeking a Library Branch Officer to assist with library operations and provide customer-focused services. The role includes managing library items, responding to inquiries, and supporting programs.
Candidates must hold a Certificate III in Library Studies or equivalent, and a current Working with Children Check is required. This is a casual position with competitive hourly pay and additional benefits like training courses and gym discounts.
Library Branch Specialist: Frontline Service & Programs in Newcastle upon Tyne employer: Cari
Contact Detail:
Cari Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Branch Specialist: Frontline Service & Programs in Newcastle upon Tyne
✨Tip Number 1
Get to know the library's vibe! Before your interview, pop into the branch and chat with staff or patrons. This will give you a feel for the environment and help you tailor your responses to show you're a perfect fit.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. We want to see how you can bring that same energy to our library programs and services.
✨Tip Number 3
Be ready to discuss your passion for libraries! Whether it’s about promoting literacy or supporting community events, let us know why you love being part of a library. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have updates on upcoming training courses and benefits that you won’t want to miss out on!
We think you need these skills to ace Library Branch Specialist: Frontline Service & Programs in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Libraries: When writing your application, let us see your enthusiasm for library services! Share any relevant experiences or personal stories that highlight your love for books and community engagement.
Tailor Your Application: Make sure to customise your application to the Library Branch Specialist role. Use keywords from the job description, like 'customer-focused services' and 'supporting programs', to show that you understand what we’re looking for.
Highlight Relevant Qualifications: Don’t forget to mention your Certificate III in Library Studies or any equivalent qualifications. This is crucial for us to know you meet the basic requirements for the position!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you don’t miss out on any important updates about your application.
How to prepare for a job interview at Cari
✨Know Your Library Stuff
Make sure you brush up on library operations and customer service principles. Familiarise yourself with common library systems and how they work, as well as any specific programs the council might run. This will show your passion for the role and your readiness to jump in.
✨Showcase Your People Skills
As a Library Branch Specialist, you'll be interacting with a diverse range of customers. Prepare examples of how you've successfully handled inquiries or resolved issues in the past. Highlight your ability to provide excellent customer service and create a welcoming environment.
✨Get Familiar with Local Programs
Research the specific programs offered by the local council's library. Be ready to discuss how you can contribute to these initiatives or suggest new ideas. This shows that you're proactive and genuinely interested in enhancing the library experience for the community.
✨Prepare for the Working with Children Check
Since a current Working with Children Check is required, be prepared to discuss your understanding of child safety and how you would ensure a safe environment for young library users. This demonstrates your commitment to safeguarding and professionalism in the role.
