At a Glance
- Tasks: Assist in managing the store and support the team to achieve sales goals.
- Company: Join a family-owned brand with a rich heritage in workwear.
- Benefits: Competitive pay, employee discounts, and a vibrant work environment.
- Other info: Exciting opportunities for personal growth in a trendy London location.
- Why this job: Be part of a dynamic team and help shape the Carhartt WIP experience.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 24995 - 30549 £ per year.
Carhartt WIP is part of the WIP Trading AG.
Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s.
Since then, it develops its own collections based on workwear originals.
Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins.
Over the course of the past two decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.
For our store in London (Soho) we are looking for you as
Assistant Store Manager (m/f/x).
- Your Responsibilities
- Assist Store Manager in management and daily operation of the store
- Deputising in the absence of the Store Manager
- Understand and implement procedures and company directives
- Ensure sales plans are achieved
- Support the store team in product knowledge to ensure excellent customer service
- Meet sales goals by mentoring and providing feedback to sales staff
- Assist in the recruitment, training and development of staff
- Maintain outstanding store condition and company's visual merchandising standards
Your Profile
- Able to supervise and motivate a team
- Excellent communication and 'people' skills
- Team player
- Customer service focused
- Commercial awareness
- Good IT skills
- Your Location
- London / United Kingdom
- #J-18808-Ljbffr
Carhartt WIP Store London Soho - Assistant Store Manager (m/f/x) employer: Carhartt Work In Progress
Carhartt WIP is an exceptional employer that values its employees as part of a family-owned business with deep roots in workwear culture. Located in the vibrant city of Manchester, our store offers a dynamic work environment where you can thrive through excellent training and development opportunities, all while being part of a brand that continuously evolves. Join us to enjoy a supportive work culture that prioritises employee growth and fosters a passion for customer service and product knowledge.
StudySmarter Expert Advice🤫
We think this is how you could land Carhartt WIP Store London Soho - Assistant Store Manager (m/f/x)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Carhartt Work In Progress, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Carhartt Work In Progress!
We think you need these skills to ace Carhartt WIP Store London Soho - Assistant Store Manager (m/f/x)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Carhartt Work In Progress, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Carhartt Work In Progress and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Carhartt Work In Progress that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Carhartt Work In Progress
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
