Your Responsibilities
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Supervise the team to achieve highest possible levels of customer service and performance
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Ensure that the team is dealing with all customer queries in a timely and efficient manner
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Ensure that customer service standards are adhered to and business opportunities are maximised.
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Awareness and supervision of the store presentation, including cleanliness, visual display and merchandising
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Responsibility for holding keys to the store, opening and closing the store, completing relevant checklists and cash handling
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Supervise the team to ensure adherence within the store of all company policies and procedures Maintain open communication within the store and across to other departments
Your Profile
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Retail or service industry experience
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Excellent communication skills
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Ability to work within a team
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Proven selling skills
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Confidence
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Understanding of our customer base and their expectations
