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- Tasks: Monitor and analyse equipment alerts to enhance efficiency and reduce costs.
- Company: Join Hiab, a global leader in innovative solutions and technology.
- Benefits: Exciting challenges, professional growth, and a chance to make a real impact.
- Why this job: Be part of a team that shapes the future of the industry with cutting-edge technology.
- Qualifications: Degree in engineering or related field; experience in maintenance services is essential.
- Other info: Dynamic global environment with opportunities for continuous improvement and learning.
The predicted salary is between 36000 - 60000 £ per year.
As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class‑leading products, intelligent services and innovative digital solutions is constantly changing.
Together, we keep everyday life moving to build a better tomorrow.
We are now looking for a Remote Monitoring Specialist to advise our customers and dealers to improve equipment efficiency and reduce operational costs. You will be responsible for monitoring and analyzing incoming alerts and supporting data related to equipment. In this role you will be monitoring and diagnosing errors related to the elements of condition monitoring. The findings and diagnostics are communicated to technical helpdesk and field technicians, who proactively provide solutions and recommendations to customers.
We are looking for someone based in the West Cheshire area, UK.
Main tasks and responsibilities
- Perform remote monitoring of equipment alerts for customers equipment fleet as well as remote diagnostics of errors
- Communicate and collaborate with technical helpdesk and field technicians
- Continuous build‑up and maintenance of the knowledge database
- Gather knowledge and information from the frontlines and help them to be successful with new digital ways of working and innovative remote maintenance
- Perform first‑level diagnostics, recommend corrective actions, and escape to technicians to improve the uptime of equipment
- Provide input and learnings to the data science team responsible for creating and maintaining predictive algorithms
- Track, aggregate, correlate and analyze equipment KPIs (uptime, efficiency, performance trends, safety alert)
- Track and manage recommendations from creation to close and provide customers detail on outstanding, closed, and completed recommendations showcasing the value received
- Contribute to continuous improvement of monitoring processes, alarm thresholds, and reporting.
What you’ll need to succeed
- Bachelor degree in mechanical/ electrical engineering, system engineering, sustainability or similar field
- Very strong experience and background in similar fields & role: maintenance services in an industrial mechanical engineering equipment fields
- Strong experience in heavy machinery (or automotive/lorry) maintenance diagnostic and problem solving
- Understanding of reading and interpreting mechanical, hydraulic and electrical schematics
- Working in a similar environment in control rooms, monitoring centres or NOC is an advantage
- Proficient with interpreting results from complex technical analyses and present results in a form that is understood and actionable by operations, product or marketing stakeholders
- Excellent communication skills (written and verbal), with a real team player mindset
- Fluency in English (both written & verbal) is a must.
You will be part of
We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.
Interested to join?
If you are excited about this opportunity, please submit your application with your CV in English by 15.12.2025. We process applications on an ongoing basis, and the position may be filled before the deadline. We look forward to hearing from you!
Please note that the recruitment process for this position is coordinated by our HR team part of Hiab Business Services based in Bulgaria.
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Remote Monitoring Specialist employer: Cargotec
Contact Detail:
Cargotec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Monitoring Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Hiab or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about remote monitoring, diagnostics, and how you can contribute to improving equipment efficiency. We want to see your passion!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss past experiences where you diagnosed issues or improved processes. Use specific examples to demonstrate how you can add value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our success story.
We think you need these skills to ace Remote Monitoring Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Remote Monitoring Specialist role. Highlight your background in mechanical or electrical engineering, and any relevant experience with heavy machinery or diagnostics.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've improved equipment efficiency or solved complex problems in previous roles. Show us your passion for the industry!
Show Off Your Communication Skills: Since excellent communication is key in this role, make sure your written application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to convey complex information effectively.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role as soon as possible. Don’t miss out on this opportunity!
How to prepare for a job interview at Cargotec
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical engineering knowledge. Be ready to discuss your experience with heavy machinery and how you've tackled maintenance diagnostics in the past. This role is all about understanding equipment efficiency, so be prepared to share specific examples.
✨Communicate Clearly
Since you'll be collaborating with technical helpdesk and field technicians, practice explaining complex technical concepts in simple terms. Think about how you can present your findings and recommendations clearly, as effective communication is key in this role.
✨Show Your Problem-Solving Skills
Prepare to discuss how you've approached problem-solving in previous roles. Think of scenarios where you diagnosed issues and recommended corrective actions. Highlight your analytical skills and how they can contribute to improving equipment uptime.
✨Be a Team Player
This position requires a collaborative mindset, so be ready to talk about your experiences working in teams. Share examples of how you've contributed to group success and how you can support others in adopting new digital solutions and processes.
