At a Glance
- Tasks: Maintain and repair Hiab equipment while delivering top-notch customer service.
- Company: Join a global leader in smart load-handling solutions.
- Benefits: Exciting career growth, diverse tasks, and a supportive team environment.
- Other info: Be part of a dynamic team committed to innovation and sustainability.
- Why this job: Make a real impact by ensuring customer satisfaction and safety.
- Qualifications: Mechanical/Electrical Engineering background with strong problem-solving skills.
The predicted salary is between 30000 - 42000 £ per year.
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Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work — we believe in making a difference for our customers to building a better tomorrow.
Your mission
As a Field Service Engineer you will be responsible for maintaining, servicing and repairing Hiab and third part equipment, whilst providing a good level of customer service, through product knowledge and customer interaction.
This position is fully on-site and is based in Northallerton, UK.
Key responsibilities
- Undertakes servicing of Hiab or third party equipment at our customer sites
- Complete all service, repair, warranty and inspection jobs allocated daily, to a high quality standard
- Build strong rapport and relationships with customers, through professional behaviour and customer focused mindset
- Respond to routine enquiries from customers about the technical aspects of the organisation’s products and services
- Completing all job related paperwork in an accurate and timely manner to ensure correct invoicing to the customer
- Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
- Develop skills and knowledge of the organisation’s products and service
- Carry out assigned tasks and duties in a safe manner, in accordance with instructions and in compliance with the company’s safety rules / procedures and with regulations and codes of practice.
- Support the company’s efforts to reduce accidents / incidents by reporting unsafe actions or conditions and participating in Safety Walks, Safety Audits and 5S events etc. as required.
What we are looking for
- Mechanical/Electrical Engineering qualifications
- Experienced multi-skilled engineer
- Experience in mechanical , hydraulic or electrical operations
- Excellent customer focused approach
- Quality orientated
- Flexibility and adaptability
- Self-starter, enthusiasm and drive
- Proven ability to develop and manage customer relationships
- Driving licence required
What we offer
We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.
We Are HiabHiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handing solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow.
Field Service Engineer in Northallerton employer: Cargotec Corporation
Cargotec Corporation is an exceptional employer that values innovation and teamwork, offering a fully remote Sales Executive role that allows you to thrive in a dynamic environment. With a strong focus on employee development and a culture that encourages collaboration, you will have ample opportunities for growth while working with cutting-edge heavy machinery and equipment. Enjoy the flexibility of remote work combined with the excitement of regular travel to engage with clients nationwide, making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Northallerton
✨Get Your Hands Dirty at Engineering Events
Join local engineering meetups or industry conferences related to mechanical engineering. Whether it's a workshop or a career fair, these events are goldmines for networking and getting a foot in the door. Plus, you can showcase your passion and enthusiasm directly to potential employers like Cargotec Corporation.
✨Connect with Professors & Peers
Tap into your university’s resources—professors often have connections in the industry. Don’t be shy to ask about potential openings or recommendations. Your classmates might also know of companies hiring. Often, it’s who you know that gets you in front of the right people!
✨Highlight Your Projects and Practical Experience
When you land those interviews, make sure to talk about your hands-on projects or internships. Whether it's a design project or hands-on experience with CAD software, specific examples will make you stand out. Companies like Cargotec Corporation love to hear about practical applications of your skills.
✨Apply Directly on Company Websites
Check out the careers page of Cargotec Corporation and apply directly through there. It shows initiative and interest in their specific values. Plus, you'll often find openings that aren't advertised on job boards, giving you a better chance to land that full-time gig!
We think you need these skills to ace Field Service Engineer in Northallerton
Some tips for your application 🫡
Show Off Your Technical Expertise:In mechanical engineering, it’s vital to highlight your technical skills and projects. Make sure to include relevant software proficiency (like CAD tools) in your CV. If you've worked on specific engineering projects, detail your key contributions — we want to see how you’ve applied your skills in a practical setting!
Focus on Problem-Solving Examples:Employers in mechanical engineering love to see how you handle challenges. Use your cover letter to share specific instances where you’ve solved a complex problem or improved a design. This will show us you're not just knowledgeable but also capable of applying that knowledge effectively.
Highlight Relevant Certifications:Include any relevant certifications or training that can set you apart from the competition. Whether it's coursework from your degree, a recognised certification, or extra training in new technologies, we love to see candidates who continuously improve their skill set. This tells us you're serious about your career in engineering!
Tailor Your CV for the Role:Don’t forget to customise your CV for Cargotec Corporation and the Field Service Engineer role specifically. Pull examples from your experience that align with the job description — it shows us you've done your research and are genuinely interested in becoming part of the team. We recommend applying through our website to ensure your application gets to the right people!
How to prepare for a job interview at Cargotec Corporation
✨Brush Up on Your CAD Skills
Since mechanical engineering often involves design processes, be ready to showcase your proficiency in CAD software like SolidWorks or AutoCAD. Bring along a digital portfolio or even some sketches that demonstrate your design capabilities — it’s a great way to show what you can bring to the table at Cargotec Corporation.
✨Prepare for Technical Questions
Expect technical questions that test your understanding of engineering principles and problem-solving skills. You might get hypothetical scenarios where you need to design a component or troubleshoot a mechanical system. Practising these types of questions will give you the confidence to tackle whatever comes your way!
✨Show Your Team Spirit
As a full-time mechanical engineer, collaboration is key! Be ready to share examples of past team projects or any experiences where you contributed to solving a complex problem with others. Demonstrating your ability to work in a team will resonate well with the interviewers at Cargotec Corporation.
✨Discuss Your Future Goals
Since this is a full-time position, your long-term vision is important. Be open about your career aspirations, whether it’s mastering a specific tool or leading projects. This shows that you're committed not just to learning but also to growing with Cargotec Corporation, making you a more appealing candidate.
