At a Glance
- Tasks: Optimise service scheduling and manage work orders while balancing customer needs.
- Company: Hiab, a global leader in smart load-handling solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Exciting role with a focus on collaboration and customer satisfaction.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong communication skills and ability to manage multiple tasks effectively.
The predicted salary is between 23850 - 29150 £ per year.
Hiab, a global provider of smart on-road load-handling solutions, is seeking a Customer Service Coordinator in Uphall, Scotland. The role focuses on optimising service scheduling, managing work orders, and balancing customer requirements with technician availability and operational constraints.
The position is hybrid and requires proactive customer communication, collaboration with service teams, and effective management of quotes, invoices and lifecycle opportunities to drive service adoption.
Hybrid Customer Service Scheduler & Growth Advocate employer: Cargotec Corporation
Hiab is an exceptional employer that values innovation and teamwork, offering a dynamic work culture in Uphall, Scotland. Employees benefit from hybrid working arrangements, comprehensive training programmes, and opportunities for professional growth, all while contributing to cutting-edge solutions in load-handling technology. Join us to be part of a supportive environment that prioritises customer satisfaction and operational excellence.
