Collections Specialist in Norfolk

Collections Specialist in Norfolk

Norfolk Full-Time 70000 - 80000 £ / year (est.) No home office possible
Cargomatic

At a Glance

  • Tasks: Reconcile customer accounts and analyse transactions to ensure accuracy.
  • Company: Join Cargomatic, a tech-driven logistics provider with a dynamic culture.
  • Benefits: Competitive salary, flexible PTO, and comprehensive health insurance.
  • Other info: Great opportunities for career growth in a fast-paced environment.
  • Why this job: Make an impact in a growing company while honing your analytical skills.
  • Qualifications: Degree in Accounting or Finance and strong Excel skills required.

The predicted salary is between 70000 - 80000 £ per year.

Cargomatic is a technology-driven logistics provider connecting shippers and carriers through a modern, efficient, and environmentally friendly platform. With more than 500 employees nationwide and a rapidly growing network of freight subsidiaries, we remain committed to innovation, customer success, and building a dynamic, inclusive workplace.

We are seeking an Accounts Receivable (AR) Customer Reconciliation Analyst to join our Norfolk-based Finance team. This role plays a critical part in reconciling high-volume customer accounts, analyzing variances, and ensuring the accuracy of account balances. The ideal candidate will be detail-oriented, confident, and highly analytical, with strong Excel and reconciliation skills.

Key Responsibilities
  • Review and research a high volume of transactions, documenting issues and identifying root causes.
  • Perform weekly and month-end reconciliations and roll-forward analysis on AR accounts.
  • Partner with operations and customers to resolve short/over payments and unapplied cash.
  • Prepare and process account adjustments to ensure accuracy of financial records.
  • Utilize advanced Excel skills (pivot tables, macros, VBA, Power Query) for reconciliations and reporting.
  • Collaborate with internal teams to improve invoicing, reporting, and financial process controls.
  • Provide excellent customer service regarding AR account inquiries.
Qualifications
  • Bachelor’s or Associate Degree in Accounting, Finance, or related field.
  • 3+ years of AR, reconciliation, or collections experience (transportation/logistics experience is a plus).
  • Strong Excel skills (pivot tables, macros, VBA, Power Query).
  • Experience reconciling and collecting on large or complex customer accounts.
  • Highly detail-oriented, with strong problem-solving and communication skills.
What We Offer
  • Competitive pay: $70,000 – $80,000/year.
  • Medical, dental, and vision insurance.
  • Flexible PTO.
  • Opportunities for career growth in a fast-scaling logistics organization.

Collections Specialist in Norfolk employer: Cargomatic

Cargomatic Inc. is an exceptional employer that fosters a dynamic and inclusive workplace in Norfolk, VA, where innovation and customer success are at the forefront. As a Collections Specialist, you will benefit from competitive pay, comprehensive health insurance, and flexible PTO, all while having ample opportunities for career growth within a rapidly expanding logistics company. Join us to be part of a team that values detail-oriented professionals and encourages collaboration to enhance financial processes.
Cargomatic

Contact Detail:

Cargomatic Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Collections Specialist in Norfolk

✨Tip Number 1

Network like a pro! Reach out to people in the logistics and finance sectors, especially those who work at Cargomatic. A friendly chat can open doors and give you insider info about the company culture and job expectations.

✨Tip Number 2

Prepare for the interview by brushing up on your Excel skills. Since this role requires advanced knowledge, be ready to showcase your abilities with pivot tables and macros. We recommend practising some common scenarios you might face in the job.

✨Tip Number 3

Showcase your problem-solving skills during interviews. Think of specific examples where you've resolved discrepancies or improved processes in previous roles. This will demonstrate your analytical mindset, which is key for the Collections Specialist position.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Cargomatic.

We think you need these skills to ace Collections Specialist in Norfolk

Accounts Receivable
Customer Reconciliation
Excel (pivot tables, macros, VBA, Power Query)
Transaction Review
Variance Analysis
Financial Record Accuracy
Problem-Solving Skills
Communication Skills
Customer Service
Collaboration
Attention to Detail
Analytical Skills
Invoicing Process Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Collections Specialist role. Highlight your experience in accounts receivable and reconciliation, and don’t forget to showcase those strong Excel skills we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Cargomatic. Mention specific experiences that relate to the job description and show us your passion for the role.

Show Off Your Analytical Skills: Since this role requires a keen eye for detail and strong analytical abilities, make sure to include examples of how you've successfully tackled complex reconciliations or resolved discrepancies in your previous roles.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!

How to prepare for a job interview at Cargomatic

✨Know Your Numbers

Before the interview, brush up on your understanding of accounts receivable and reconciliation processes. Be ready to discuss specific metrics or examples from your past experience that demonstrate your analytical skills and attention to detail.

✨Excel Like a Pro

Since strong Excel skills are crucial for this role, make sure you can confidently talk about your experience with pivot tables, macros, and any other advanced functions. Consider preparing a quick example or two of how you've used these skills in previous jobs.

✨Problem-Solving Scenarios

Prepare to discuss how you've tackled challenges in reconciling accounts or resolving discrepancies. Think of specific situations where you identified root causes and implemented solutions, as this will showcase your analytical mindset.

✨Customer Service Mindset

Cargomatic values excellent customer service, so be ready to share examples of how you've handled customer inquiries or issues related to accounts receivable. Highlight your communication skills and how you ensure customer satisfaction while maintaining accuracy.

Collections Specialist in Norfolk
Cargomatic
Location: Norfolk

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