At a Glance
- Tasks: Support customers daily, manage stock movements, and produce reports.
- Company: Join a leading warehousing solutions company with a supportive team.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic work environment with a focus on teamwork and development.
- Why this job: Make a difference by helping customers and improving processes.
- Qualifications: Strong communication skills and experience in administration.
The predicted salary is between 25000 - 30000 € per year.
Business Unit: BU Warehousing Solutions
Business Line: BL Warehousing Solutions
Target Hire Date: 2026-06-08
What You Can Expect: Shift Pattern is Monday to Friday, 08:00 - 16:00 / 08:30 - 16:30 / 09:00 - 17:00 (flexible)
Key Responsibilities:
- Liaise with customers on a day-to-day basis to provide support and advice on any queries.
- Produce daily reports both internally and externally as required such as: KPIs; WIPs; Activity Logs; Shortages; Failed deliveries; incorrect quantities.
- Arrange shipping of products, including booking slots, establishing courier, providing driver details and tracking parcels, in accordance with customer specifications.
- Manage stock movements and transfers via WMS System.
- Liaise with re-works to plan and cost any pre-retail requirements.
- Gather data to produce invoices and deal with PO issues when required.
- Carry out work according to customer requirements or following a plan set by others, working within agreed timescales.
- Provide guidance, support and informal coaching to administrators and new colleagues. Ensure tasks are completed in a timely manner to enable the next stage to be carried out.
- Able to apply vigilance and care in approach to work, judging when and who else to involve.
- Undertake other responsible tasks that may be required from time to time as directed by the needs of the business and/or your Line Manager.
What You Bring:
- Excellent command of the English language, both written and spoken and good communication skills.
- Advanced Level Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
- Ability to prioritise tasks within a daily work allocation, defined timetable or routine.
- Accurate and reliable.
- Administration and organisation skills.
- Able to work as part of a team as well as on their own.
- The role would suit a person that has had at least one year’s experience in a similar role and environment.
- Knowledge of the industry.
- Knowledge of principles and practices of organisation, planning, records management and general admin.
Customer Account Administrator in Nuneaton employer: CargoLogic
As a Customer Account Administrator at our Warehousing Solutions division, you will thrive in a supportive and flexible work environment that prioritises employee well-being and professional growth. We offer comprehensive training, opportunities for advancement, and a collaborative culture where your contributions are valued. Located in a vibrant area, our company provides a unique chance to be part of a dynamic team dedicated to delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Administrator in Nuneaton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer account management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work, like reports or projects you've managed, to demonstrate your capabilities. This will help you stand out and show that you're ready to hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Account Administrator in Nuneaton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Account Administrator role. Highlight relevant experience and skills that match the job description, like your communication skills and Microsoft Office expertise.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific responsibilities from the job description and how your past experiences align with them.
Showcase Your Attention to Detail:Since the role involves managing reports and stock movements, it's crucial to demonstrate your attention to detail. Make sure there are no typos or errors in your application – we want to see that you can deliver accurate work!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at CargoLogic
✨Know Your Stuff
Make sure you understand the key responsibilities of a Customer Account Administrator. Brush up on your knowledge of customer service, stock management, and reporting. Being able to discuss how you've handled similar tasks in the past will show you're ready for the role.
✨Show Off Your Skills
Since advanced Microsoft Office skills are a must, be prepared to demonstrate your proficiency. You might be asked about how you use Excel for reporting or how you manage emails in Outlook. Have examples ready that showcase your abilities!
✨Be a Team Player
This role requires collaboration, so highlight your experience working in teams. Share examples of how you've supported colleagues or contributed to group projects. This will show that you can work well with others and fit into their team culture.
✨Ask Smart Questions
Prepare thoughtful questions about the company and the role. Inquire about their processes for managing stock movements or how they handle customer queries. This not only shows your interest but also gives you insight into whether the company is the right fit for you.
