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- Tasks: Support customers daily, manage stock movements, and produce reports.
- Company: Join a leading warehousing solutions company with a supportive team.
- Benefits: Flexible working hours, competitive salary, and opportunities for growth.
- Other info: Ideal for those with admin experience looking to develop in a dynamic environment.
- Why this job: Make a difference by helping customers and enhancing your admin skills.
- Qualifications: Strong communication skills and advanced Microsoft Office knowledge required.
The predicted salary is between 25000 - 30000 £ per year.
Business Unit: BU Warehousing Solutions
Business Line: BL Warehousing Solutions
Target Hire Date: 2026-05-15
What You Can Expect: Shift Pattern is Monday to Friday, 08:00 - 16:00 / 08:30 - 16:30 / 09:00 - 17:00 (flexible)
Key Responsibilities:
- Liaise with customers on a day-to-day basis to provide support and advice on any queries.
- Produce daily reports both internally and externally as required such as: KPIs; WIPs; Activity Logs; Shortages; Failed deliveries; incorrect quantities.
- Arrange shipping of products, including booking slots, establishing courier, providing driver details and tracking parcels, in accordance with customer specifications.
- Manage stock movements and transfers via WMS System.
- Liaise with re-works to plan and cost any pre-retail requirements.
- Gather data to produce invoices and deal with PO issues when required.
- Carry out work according to customer requirements or following a plan set by others, working within agreed timescales.
- Provide guidance, support and informal coaching to administrators and new colleagues. Ensure tasks are completed in a timely manner to enable the next stage to be carried out.
- Able to apply vigilance and care in approach to work, judging when and who else to involve.
- Undertake other responsible tasks that may be required from time to time as directed by the needs of the business and/or your Line Manager.
What You Bring:
- Excellent command of the English language, both written and spoken and good communication skills.
- Advanced Level Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
- Ability to prioritise tasks within a daily work allocation, defined timetable or routine.
- Accurate and reliable.
- Administration and organisation skills.
- Able to work as part of a team as well as on their own.
- The role would suit a person that has had at least one year’s experience in a similar role and environment.
- Knowledge of the industry.
- Knowledge of principles and practices of organisation, planning, records management and general admin.
Customer Account Administrator employer: CargoLogic
Contact Detail:
CargoLogic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer account management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of reports you've created or processes you've improved in previous roles. This will demonstrate your ability to manage tasks effectively and support the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Account Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Account Administrator role. Highlight relevant experience and skills that match the job description, like your communication skills and Microsoft Office expertise.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've successfully managed customer queries or produced reports in the past.
Showcase Your Organisation Skills: Since this role involves managing stock movements and liaising with customers, emphasise your organisational skills. Share examples of how you've prioritised tasks and met deadlines in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it!
How to prepare for a job interview at CargoLogic
✨Know Your Stuff
Make sure you understand the key responsibilities of a Customer Account Administrator. Brush up on your knowledge of stock movements, shipping processes, and reporting. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Skills
Highlight your advanced Microsoft Office skills during the interview. Be ready to give examples of how you've used Excel for reporting or Word for documentation in previous roles. This will demonstrate your capability to handle the tasks required.
✨Communication is Key
Since the role involves liaising with customers, practice your communication skills. Think of scenarios where you've successfully resolved customer queries or provided support. This will help you convey your ability to connect with clients effectively.
✨Be Organised and Timely
Prepare to discuss how you prioritise tasks and manage your time. Share specific examples of how you've met deadlines or handled multiple responsibilities in a previous job. This will show that you can work efficiently under pressure.