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- Tasks: Manage air import shipments and ensure smooth operations for customer satisfaction.
- Company: Join a global logistics leader with a dynamic and innovative culture.
- Benefits: Competitive salary, diverse work environment, and opportunities for growth.
- Why this job: Be part of a team that values your input and celebrates creativity.
- Qualifications: Experience in customs clearance or freight forwarding and strong attention to detail.
- Other info: Endless opportunities await in a fast-paced, supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
cargo-partner isn’t just another logistics provider. We’re a global force, operating in more than 40 countries, powered by 160+ offices, and driven by 4,000 dedicated professionals. Since 2023, we’ve been part of one of the world’s largest logistics groups, giving us the strength, stability, and resources to scale fast, without losing the agility and hands-on mindset that built our reputation.
We are looking for an experienced Air Cargo Import specialist to join our team and play a key role in managing international shipments while supporting smooth operations and customer satisfaction.
What you’ll do?
- Manage the full life cycle of air import shipments, liaising with airlines to obtain shipment release.
- Plan and manage fleet schedules, coastwise transfers, and subcontracted transportation to ensure efficient shipment collection and delivery.
- Oversee External Temporary Storage Facility (ETSF) operations for swift shipment turnover.
- Allocate arrival costs accurately, monitor shipment status in customs systems, and manage end-to-end handovers.
- Maintain and update internal records, including airline handling charges, shed contacts, and customer codes, while coordinating with warehouse and air export teams.
- Support audits, reporting, and KPI tracking to maintain operational efficiency.
Customer Service:
- Manage shipment documentation from origin to delivery, creating accurate work files and delivery notes.
- Coordinate with customs clearance teams and schedule deliveries promptly after clearance.
- Follow up on shipments requiring customer input to prevent delays and ensure proof of delivery (POD) is accurately recorded.
- Source and liaise with hauliers to secure competitive, reliable transport for dedicated deliveries.
- Raise and issue accurate final invoices, including applicable charges and customs duties, and verify data against customer agreements to reduce errors.
- Maintain and update internal and customer specific KPIs in line with service level.
What you’ll need?
- Proven experience in customs clearance or freight forwarding, with strong knowledge of customs procedures and freight documentation.
- Proficiency in MS Office and customs systems, ideally ASM Sequoia, CHIEF, CDS, or similar platforms.
- Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities effectively.
- High attention to detail, with a proactive, solution-oriented mindset.
cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background.
Freight Forwarder in London employer: cargo-partner
Contact Detail:
cargo-partner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder in London
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those working in air cargo. Attend events, join online forums, and don’t be shy to ask for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with customs clearance and freight documentation. Use specific examples from your past roles to demonstrate how you’ve tackled challenges and delivered results.
✨Tip Number 3
Be proactive! If you see a job that catches your eye, don’t just wait for the application window to open. Reach out directly to the hiring manager or team members via LinkedIn. A friendly message expressing your interest can set you apart from the crowd.
✨Tip Number 4
Apply through our website! We love seeing applications come in directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out. Plus, you’ll get to explore all the amazing opportunities we have to offer!
We think you need these skills to ace Freight Forwarder in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Air Cargo Import role. Highlight your customs clearance knowledge and any relevant freight forwarding experience to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about logistics and how you can contribute to our team. Share specific examples of your past successes in managing air import shipments or customer service.
Showcase Your Attention to Detail: In logistics, details matter! Use your application to demonstrate your meticulous nature. Mention any systems you've used, like ASM Sequoia or CHIEF, to show you're familiar with the tools we use.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to see your application and get the ball rolling on your journey with cargo-partner!
How to prepare for a job interview at cargo-partner
✨Know Your Stuff
Make sure you brush up on your customs clearance and freight forwarding knowledge. Familiarise yourself with the specific systems mentioned in the job description, like ASM Sequoia or CHIEF. Being able to discuss these confidently will show that you're ready to hit the ground running.
✨Showcase Your Experience
Prepare examples from your past roles that highlight your ability to manage air import shipments and customer service. Think about times when you successfully coordinated with customs teams or handled complex documentation. Real-life stories can make a big impact!
✨Demonstrate Attention to Detail
Since this role requires high attention to detail, be ready to discuss how you ensure accuracy in your work. You might want to mention any systems or processes you use to double-check your documentation or track shipment statuses.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or how they measure success in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
