At a Glance
- Tasks: Manage stock and deliver exceptional service to customers in a dynamic environment.
- Company: Join a leading superbrand focused on innovation and customer care.
- Benefits: Competitive salary, part-time hours, and supportive training opportunities.
- Other info: Flexible role with opportunities for personal growth and teamwork.
- Why this job: Be the face of a trusted brand and make a real impact on customer satisfaction.
- Qualifications: Great communication skills and a positive mindset; driving licence preferred but not essential.
The predicted salary is between 24065 - 29413 £ per year.
Contract Type: Regular
About Autoglass® and Laddaw®
We’re a recognised superbrand and we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless, innovative and ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.
Making a Difference Together.
As a truly people focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We’ll support you with fantastic tools and training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real people. If this sounds like somewhere you’ll thrive, keep reading.
Reports To: Operations Manager
Salary: £28,870
Contract Type: Permanent, Part-time (20 hours per week)
Department: Field Operations
Location: Slough
Role Purpose
To deliver a world class service to customers, responsible for all aspects of physical and system-based stock management and undertake deliveries of stock as required, as per internal and external customer requirements.
Key Accountabilities and Responsibilities
- To meet or exceed customer service standards (e.g. customer service targets, delivery times, customer satisfaction measures, flexible approach to changes in customer demands)
- To be responsible for all elements of stock management
- To be the face of Belron UK Ltd, maintaining high personal standards for yourself, the Company vehicle, the Centre and customer
- To consistently meet or exceed standards in the delivery of vehicle glass and other products and to ensure that Belron UK Ltd quality and other standards are adhered to
- Achieve a high standard of accuracy when completing paperwork and when using IT systems
- To support all opportunities to increase sales and develop the business of Belron UK Ltd, whilst supporting effective cost management and enhancing customer service
- Consistently support the team in meeting or exceeding key performance measures
- To liaise effectively and build strong relationships with both internal and external customers, including Autoglass® Technicians and DST
- To adhere to the Belron UK Ltd Health and Safety procedures and use safety equipment provided
- To undertake training and coaching as required to increase personal skills to achieve performance standards
- Plan, organise and prioritise work load using multiple applications and computer systems to ensure internal and external customers are served
- Manage information reports relating to stock management of the associated stock locations (if applicable)
- Resolve complex stock issues to maintain high levels of stock accuracy
- Contribute towards the engagement and effectiveness of the team
- To carry out ad hoc activities to support the Operations Manager
- Carry out Glass Repairs and other ad-hoc duties to support Autoglass® Technicians
Key Experience, Knowledge and Skills
- Great communication and customer service skills
- Self motivated, with the ability to work within a team or individually, as required
- Positive mind-set
- Builds strong, credible relationships with colleagues within Belron UK Ltd
- Has high quality standards
- Highly flexible and is able to adapt to circumstances
- Basic computer skills essential, coupled with being receptive to system training
- Full UK driving licence (ideal but not essential)
- Decision making skills
Key Performance Indicators & Measures
- Achievement of stock management costs (profit and loss)
- Achievement of key performance measures including Failed Before Start
- Achievement of driving style targets
- Customer feedback
Key Relationships
- Operations Manager
- Autoglass® Technicians
- Wholesale customers
- District Support Team
- Bardon Distribution Centre
Spirit of Belron®
Our people, our values and our ways of working define who we are. Ensure the Spirit of Belron® is at the heart of everything you do.
- Be a role model for our values and way of working
- Create trust and respect in others – act with integrity at all times
- Be authentic; be yourself, with skill
- Be known for taking a stand for what is right and important
- Always operate in a manner which is responsible and ethical
- Value the differences in people; treat everyone with dignity
- Be generous with your time for others to enable them to be successful
- Be proud of your business area and be proud of Belron®
- Connect with the local community to delight local stakeholders
Accessibility: We make every effort to make our web presence accessible to all. Upon request and consistent with applicable laws, we’ll provide reasonable accommodations to individuals who need assistance in the application/hiring process. For assistance, contact us at recruitment@belronuk.com.
Stock Co-ordinator employer: Carglass
Autoglass® and Laddaw® is an exceptional employer that prioritises the growth and development of its employees in Chester. With a strong focus on training, competitive salaries, and a supportive work culture, we empower our team to thrive in their careers while delivering outstanding customer service. Join us to be part of a dynamic environment where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Stock Co-ordinator
✨Tap into Local Job Boards
Look for part-time opportunities on local job boards or industry-specific sites related to logistics and supply chain. These platforms often host job listings that may not make it to the larger job boards, giving you an edge!
✨Connect with the Community
Join local logistics and supply chain forums or Facebook groups where businesses might post about part-time roles. These communities can provide insights, and you might even find someone who can put in a good word for you!
✨Be Available for Immediate Start
Since many part-time logistics roles need quick hires, being available for an immediate start can be a big plus. Make sure to highlight your flexibility when chatting with potential employers like Carglass.
✨Showcase Your Skills on Our Platform
We recommend creating a strong profile on our website to connect with logistics firms looking for part-time talent. Show off your relevant skills and experience to make it easier for companies like Carglass to spot you!
We think you need these skills to ace Stock Co-ordinator
Some tips for your application 🫡
Highlight Relevant Experience:When you're applying for a logistics and supply chain role like Stock Co-ordinator, make sure to emphasise any relevant experience you've got. Even if it’s just an internship or volunteer work, show how you've dealt with supply chain processes, inventory management, or even basic logistics tasks. This helps us see you in action!
Showcase Your Technical Skills:For logistics roles, familiarity with software like SAP, Oracle, or even Excel can really set you apart. Be sure to mention these skills in your CV and, if possible, include examples of how you've used them effectively in previous roles or projects.
Keep It Flexible:Since this is a part-time position, let us know about your availability in your cover letter! If you can work certain shifts or have a flexible timetable, make that clear – we love flexibility as much as you do!
Tailor Your CV to Logistics:Your CV isn't just a list of jobs; it should tell a story about your journey in logistics. Use bullet points to break down your achievements and any metrics that show your impact in previous roles. Did you help reduce costs or improve efficiency? Quantify that success to grab our attention!
How to prepare for a job interview at Carglass
✨Know Your Supply Chain Basics
Make sure you brush up on key concepts in logistics and supply chain management. Understand terms like Just-In-Time, inventory management, and demand forecasting, as these might pop up in the conversation. Being able to discuss these confidently shows you’re not just going through the motions and have a genuine interest in the role.
✨Be Ready for Scenario-Based Questions
Logistics can be unpredictable, so expect questions that test your problem-solving skills. For instance, they might ask how you'd handle a sudden supply chain disruption. Think through examples from your studies or past experiences, showing how you can adapt and make quick decisions in a tight spot.
✨Flexibility is Key
Since this is a part-time gig, the interviewers will likely look for candidates who are flexible and willing to jump into different roles as needed. Be ready to discuss your availability and how you can help during peak times. This kind of openness can really set you apart!
✨Highlight Your Tech Savviness
In logistics, it's essential to be comfortable with various software tools, from inventory management systems to basic Excel functions. If you've used any specific tools or platforms in the past, make sure to mention them. This not only shows your technical skills but also your readiness to dive into the job!
