Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customer service activities and optimise shipping and returns.
- Company: Join Cargill, a global leader in food and agricultural solutions.
- Benefits: Competitive salary, benefits, and amazing career development opportunities.
- Why this job: Make a real impact in a fast-paced, international environment.
- Qualifications: Bachelor's degree or equivalent experience; customer service skills preferred.
- Other info: Inclusive workplace with support for diverse candidates.
The predicted salary is between 28800 - 43200 £ per year.
Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing—today and for generations to come.
Job Purpose and Impact
The Customer Service Representative will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.
Key Accountabilities
- Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
- Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
- Execute customer service strategies.
- Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
- Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
- Other duties as assigned.
Qualifications
Minimum Qualifications
- Bachelor's degree in a related field or equivalent experience.
- Other minimum qualifications may apply.
Preferred Qualifications
- Experience executing a full scale of customer service activities for a country or single-site team.
- Handle conflict effectively, with a minimum of noise.
- Relate openly and comfortably with diverse groups of people.
- Make good and timely decisions that keep the organization moving forward.
Our Offer
We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world. We welcome applications from people with disabilities and are committed to providing an inclusive, accessible recruitment process and workplace. We encourage candidates to let us know if they require any accommodations during the recruitment or interview process so we can support them appropriately.
Interested? Then make sure to send us your CV and cover letter in English today.
Customer Service & Logistics Specialist in London employer: Cargill, Incorporated
Contact Detail:
Cargill, Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Logistics Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Cargill and understanding their values. Be ready to discuss how your skills align with their mission of providing sustainable solutions. Show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and logistics. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Cargill team.
We think you need these skills to ace Customer Service & Logistics Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service & Logistics Specialist role. Highlight relevant experience and skills that match the job description, like your ability to handle customer inquiries and manage logistics effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with Cargill's values. Don’t forget to mention any specific experiences that demonstrate your problem-solving skills.
Showcase Your Communication Skills: Since this role involves a lot of interaction with customers, make sure to showcase your communication skills in both your CV and cover letter. Use clear and concise language, and provide examples of how you've successfully resolved customer issues in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Cargill, Incorporated
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand how to handle common issues and conflicts, as well as the importance of maintaining relationships with customers. This will show that you’re ready to jump into the role and contribute from day one.
✨Familiarise Yourself with Logistics
Since this role involves logistics, make sure you understand the basics of shipping, inventory management, and order processing. Being able to discuss these topics confidently will impress your interviewers and demonstrate your commitment to the position.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer service scenarios. Think of examples from your past experiences where you resolved issues or improved processes. This will help you articulate your problem-solving skills effectively during the interview.
✨Showcase Your Team Spirit
Cargill values collaboration, so be prepared to discuss how you work within a team. Share examples of how you’ve contributed to team success in previous roles, and highlight your ability to relate to diverse groups of people. This will align with their focus on putting people first.