At a Glance
- Tasks: Lead and develop a high-performing Business Generation team to maximise sales opportunities.
- Company: Join Car Finance 247, the UK's leading car finance broker with a dynamic culture.
- Benefits: Enjoy enhanced annual leave, mental health support, and boosted pension contributions.
- Other info: Opportunities for career progression and a supportive workplace culture.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Proven experience in contact centre management and strong leadership abilities.
The predicted salary is between 40000 - 50000 € per year.
Are you an experienced contact centre leader who thrives in a fast-paced, target-driven environment? Do you have a passion for developing high-performing teams, driving operational excellence, and delivering outstanding customer outcomes? At Car Finance 247, we’re looking for a Business Generation Manager to lead and develop our Business Generation team, maximising warm lead transfers into Sales while delivering an exceptional customer journey. This is a fantastic opportunity for a commercially focused people leader with strong dialler and campaign management experience to make a real impact with the UK’s leading car finance broker.
What You’ll Be Doing
- Leading, coaching and developing a high-performing Business Generation team
- Driving team performance through structured coaching, 1:1s and performance management
- Managing dialler strategy, campaign setup and optimisation to maximise lead transfer volumes
- Monitoring intraday performance and making real-time operational decisions
- Working closely with Sales, Marketing, Operations and Data teams to improve lead quality and customer experience
- Identifying opportunities for continuous improvement across campaigns, conversion and operational efficiency
- Supporting the progression and development of team members into future Account Manager roles
About You
Essential
- Proven experience managing a contact centre or dialler-led operation
- Strong leadership experience with a track record of driving team performance
- Experience managing outbound campaigns, dialler systems and contact strategies
- Excellent stakeholder management and communication skills
- Strong analytical and decision-making abilities
- Ability to perform in a fast-paced, target-driven environment
Desirable
- Experience within financial services or car finance
- Understanding of regulated environments and compliance requirements
- Exposure to sales pipelines and lead conversion processes
What You’ll Bring
- A results-driven and commercially focused mindset
- Strong leadership skills with the ability to motivate and inspire teams
- Confidence working cross-functionally with senior stakeholders
- A proactive approach to continuous improvement
- The ability to make quick, effective decisions under pressure
About Us
- Enhanced annual leave + your birthday off!
- Mental & physical health support
- Enhanced family leave (maternity, paternity, adoption)
- Workplace Nursery & Electric Vehicle Schemes
- Boosted pension contributions
- Bee Fit 247 wellbeing & fitness programmes
Business Generation Manager in Manchester employer: Carfinance247
At Car Finance 247, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. Our commitment to employee growth is evident through our structured coaching programmes and opportunities for career progression, particularly into Account Manager roles. With benefits like enhanced annual leave, mental health support, and innovative wellbeing initiatives, we ensure our team thrives both personally and professionally in the heart of the UK's car finance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Business Generation Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Business Generation Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and performance management. We recommend using the STAR method to structure your answers, showcasing your experience in driving team performance and operational excellence.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to make decisions in past roles. Highlight any experience with dialler systems and campaign management to demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Business Generation Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Business Generation Manager role. Highlight your leadership experience and any successes in managing contact centres or dialler systems.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about leading high-performing teams. Share specific examples of how you've driven team performance and improved customer outcomes in previous roles.
Showcase Your Analytical Skills:Since this role requires strong analytical abilities, mention any relevant experience you have with data analysis or decision-making in fast-paced environments. We want to see how you can make quick, effective decisions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Carfinance247
✨Know Your Numbers
As a Business Generation Manager, you'll need to demonstrate your understanding of key performance metrics. Brush up on your knowledge of lead conversion rates, campaign performance, and dialler strategies. Be ready to discuss how you've used data to drive team performance in the past.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you motivate teams. Think of specific examples where you've successfully coached team members or improved performance through structured feedback. This will show that you can inspire and develop high-performing teams.
✨Understand the Customer Journey
Familiarise yourself with the customer journey in the car finance sector. Be prepared to discuss how you would enhance customer experience while maximising lead transfers. This shows that you’re not just focused on numbers but also on delivering outstanding outcomes for customers.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like managing a sudden drop in lead quality or making quick decisions under pressure. Think through your past experiences and how you handled similar challenges. This will demonstrate your analytical and decision-making abilities.
