At a Glance
- Tasks: Lead and develop a high-performing Business Generation team to maximise sales.
- Company: Join Car Finance 247, the UK's leading car finance broker.
- Benefits: Enhanced annual leave, birthday off, and a focus on mental well-being.
- Other info: Opportunities for career progression into Account Manager roles.
- Why this job: Make a real impact in a fast-paced, target-driven environment.
- Qualifications: Proven experience in contact centre management and strong leadership skills.
The predicted salary is between 40000 - 50000 € per year.
About The Role
Are you an experienced contact centre leader who thrives in a fast-paced, target-driven environment? Do you have a passion for developing high-performing teams, driving operational excellence, and delivering outstanding customer outcomes? At Car Finance 247, we’re looking for a Business Generation Manager to lead and develop our Business Generation team, maximising warm lead transfers into Sales while delivering an exceptional customer journey. This is a fantastic opportunity for a commercially focused people leader with strong dialler and campaign management experience to make a real impact with the UK’s leading car finance broker.
What You’ll Be Doing
- Leading, coaching and developing a high-performing Business Generation team
- Driving team performance through structured coaching, 1:1s and performance management
- Managing dialler strategy, campaign setup and optimisation to maximise lead transfer volumes
- Monitoring intraday performance and making real-time operational decisions
- Working closely with Sales, Marketing, Operations and Data teams to improve lead quality and customer experience
- Identifying opportunities for continuous improvement across campaigns, conversion and operational efficiency
- Supporting the progression and development of team members into future Account Manager roles
About You
Essential- Proven experience managing a contact centre or dialler-led operation
- Strong leadership experience with a track record of driving team performance
- Experience managing outbound campaigns, dialler systems and contact strategies
- Excellent stakeholder management and communication skills
- Strong analytical and decision-making abilities
- Ability to perform in a fast-paced, target-driven environment
- Experience within financial services or car finance
- Understanding of regulated environments and compliance requirements
- Exposure to sales pipelines and lead conversion processes
What You’ll Bring
- A results-driven and commercially focused mindset
- Strong leadership skills with the ability to motivate and inspire teams
- Confidence working cross-functionally with senior stakeholders
- A proactive approach to continuous improvement
- The ability to make quick, effective decisions under pressure
About Us
Enhanced annual leave + your birthday off! Mental
Business Generation Manager employer: Carfinance247
At Car Finance 247, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. Our commitment to employee growth is evident through structured coaching and development opportunities, ensuring that our team members can progress into future roles. With enhanced annual leave, including your birthday off, and a focus on delivering outstanding customer outcomes, we create an environment where passionate leaders can thrive and make a meaningful impact in the car finance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Business Generation Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Business Generation Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to leading teams and driving performance. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've improved team performance or optimised campaigns in previous roles. Numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Business Generation Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Generation Manager role. Highlight your experience in managing contact centres and leading teams, as well as any specific achievements that demonstrate your ability to drive performance and improve customer outcomes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we're looking for. Don’t forget to mention your experience with dialler systems and campaign management!
Showcase Your Leadership Style:We want to know how you lead and develop teams. Share examples of how you've motivated your team in the past and any strategies you've used to drive performance. This will help us see if you're the right fit for our culture.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Carfinance247
✨Know Your Numbers
As a Business Generation Manager, you'll need to demonstrate your understanding of key performance metrics. Brush up on your knowledge of lead conversion rates, campaign performance, and dialler strategies. Be ready to discuss how you've used data to drive team performance in the past.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you develop high-performing teams. Think of specific examples where you've coached team members to success or improved team dynamics. This will show that you can inspire and motivate others, which is crucial for this role.
✨Understand the Customer Journey
Since delivering an exceptional customer journey is key, be prepared to discuss how you've enhanced customer experiences in previous roles. Share insights on how you’ve collaborated with sales and marketing teams to improve lead quality and customer satisfaction.
✨Be Ready for Scenario Questions
Expect questions that assess your decision-making abilities under pressure. Prepare for scenarios related to managing dialler systems or optimising campaigns. Think through how you would handle real-time operational challenges and be ready to articulate your thought process.
