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For Companies At a Glance
- Tasks: Engage customers and promote aftersales protection products like warranties and insurance.
- Company: Join CarFinance 247, an award-winning business near Manchester City Centre.
- Benefits: Earn a competitive salary with uncapped commission and great perks like free fruit and onsite gym.
- Why this job: Make a real impact by helping customers protect their purchases while earning great rewards.
- Qualifications: Sales experience is a plus, but a driven attitude and communication skills are key.
- Other info: Enjoy a supportive team environment with excellent career progression opportunities.
The predicted salary is between 26000 - 30000 £ per year.
We are seeking a motivated and results-driven Customer Assurance After-Sales Agent to join our expanding team. This role focuses on engaging customers who have recently purchased finance, offering them valuable aftersales protection products including warranty, breakdown cover, and GAP insurance. Working from a warm lead dialler system, you will contact customers directly referred from our inhouse finance, meaning no cold calling, just high-quality leads ready to convert.
What We Offer
- Competitive basic salary of £26,000 - £30,000 depending on experience.
- Monday to Friday 9am-6pm
- Uncapped commission, with realistic earnings of £50,000+.
- Warm, qualified leads - no cold calling.
- Full training on products, systems, and compliance.
- Supportive team environment with opportunities for growth and progression.
Key Responsibilities
- Contact warm leads via our automated dialler to discuss aftersales protection options.
- Professionally promote and sell warranty, breakdown, and GAP insurance products.
- Conduct thorough customer needs assessments to complete a product presentation and pitch.
- Achieve and exceed sales targets, revenue goals, and productivity KPIs.
- Provide exceptional customer assurance, ensuring compliance and clarity throughout the customer journey.
- Maintain accurate records and adhere to all regulatory and internal processes.
About You
- Proven experience in a sales role (Telephone-based experience advantageous).
- Experience selling warranty, GAP insurance, or other relevant financial/insurance products is highly desirable but not required.
- A driven, self-motivated individual with a strong track record of hitting and exceeding targets.
- Confident communicator with excellent persuasive and relationship-building skills.
- Able to thrive in a fast-paced, KPI-focused environment.
- Resilient, proactive, and passionate about providing excellent customer service.
About Us
- Bonus opportunities
- Subsidised Onsite Parking
- A great working environment with free fruit and juice bars
- Birthday off!
- Onsite Gym
- Free transport to and from Piccadilly Train station
- Free Barista bar serving teas and coffees
- Excellent career progression
CarFinance 247 is an award-winning business just outside of Manchester City Centre. We create personalised and high-quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent. As an equal opportunity's employer, the 247 Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the 247 Group.
warranty Advisor in Manchester employer: CarFinance 247
Contact Detail:
CarFinance 247 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land warranty Advisor in Manchester
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Since this role is all about engaging customers, rehearse how you'd present warranty and insurance options. The more confident you are, the better you'll connect with potential customers.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining our awesome team at CarFinance 247.
We think you need these skills to ace warranty Advisor in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Assurance After-Sales Agent role. Highlight any sales experience, especially in warranty or insurance products, to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share your passion for customer service and sales, and don’t forget to mention how you can contribute to our supportive team environment.
Showcase Your Communication Skills: Since this role involves engaging with customers, make sure your application showcases your communication skills. Use clear and concise language, and let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at CarFinance 247
✨Know Your Products Inside Out
Before the interview, make sure you understand the warranty, breakdown cover, and GAP insurance products you'll be discussing. Familiarise yourself with their benefits and how they meet customer needs. This will help you answer questions confidently and show your genuine interest in the role.
✨Practice Your Pitch
Since this role involves selling over the phone, practice your sales pitch beforehand. Role-play with a friend or family member to refine your communication skills. Focus on being persuasive yet friendly, as building rapport with customers is key to success.
✨Showcase Your Sales Experience
Be ready to discuss your previous sales experience, especially if it’s telephone-based. Prepare specific examples of how you've met or exceeded targets in the past. This will demonstrate your capability and drive to succeed in a KPI-focused environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, and what success looks like in this role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.