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- Tasks: Lead and inspire a dynamic team to exceed targets and deliver exceptional customer experiences.
- Company: Join the UK's leading digital car finance platform, CarFinance 247.
- Benefits: Competitive salary, performance bonuses, enhanced leave, and wellness programmes.
- Why this job: Make a real impact in a fast-paced environment while growing your leadership career.
- Qualifications: Experience in contact centre leadership and strong dialler management skills required.
- Other info: Collaborative culture with opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Join the UK’s leading digital car finance platform and help shape the future of our high-performing Lead Generation team. At CarFinance 247, we’re on a mission to transform how people buy cars – and we’re just getting started. As we continue to grow, we’re looking for a driven, energetic Contact Centre Team Leader to lead from the front, inspire performance, and create a fun, fast-paced environment where people thrive. This is a fantastic opportunity for a people-first leader with dialler management experience and a passion for coaching and development. If you’re ready to make a real impact and grow your leadership career in a dynamic, customer-focused business – we want to hear from you.
What’s on offer:
- Competitive basic salary up to £50,000 OTE £65,000
- Monthly performance-based bonuses
- Warm leads & no cold calling
- Enhanced annual leave + a bonus day off for your birthday
- Mental & Physical healthcare plans
- Boosted pension contributions
- Enhanced maternity, paternity, and adoption leave pay
- Workplace Nursery Scheme
- Electric Vehicle Scheme
- Wellbeing and fitness programmes with Bee Fit 247
- And much more!
Your role as Lead Generation Manager:
- Lead and motivate a team of Lead Generation Advisors to exceed KPIs and deliver exceptional customer experiences
- Own team performance – from dialler management and campaign planning to daily stand-ups and coaching sessions
- Deliver regular 1:1s, feedback, and tailored development plans to support individual growth
- Foster a high-energy, positive team culture with incentives, recognition, and team-building initiatives
- Use data and dialler insights to drive efficiency, optimise workflows, and improve results
- Champion collaboration across departments to ensure a seamless customer journey
About You
What we’re looking for:
- Proven experience in a contact centre or sales leadership role (minimum 1 year), ideally within a fast-paced, target-driven environment
- Strong dialler management skills, including optimising campaigns, understanding dialler logic, and maximising productivity through data insights
- Excellent systems knowledge, with the ability to understand and manage lead allocation processes and work closely with operational support teams
- Data-driven mindset, using reporting, analytics, and KPIs to inform decisions, improve performance, and drive consistent results
- A natural coach and motivator, bringing energy, empathy, and accountability to inspire team members and lift performance
- Strong performance management skills, confident managing conduct, attendance, quality, and productivity fairly and consistently
- Excellent communication and organisational skills, with the ability to prioritise, plan, and keep workflows running smoothly
- Experience in coaching and developing talent, including delivering feedback, running training sessions, and supporting ongoing skill development
- Ability to thrive in a fast-paced environment, maintaining high standards while adapting to changing priorities
- Collaborative team player, focused on helping others succeed and building a positive, high-trust team culture
- Strong problem-solving abilities, particularly when managing system, workflow, or lead allocation challenges
- Commercially aware, understanding how lead quality, conversion, and team performance impact overall business objectives
Lead Generation Manager in Manchester employer: CarFinance 247
Contact Detail:
CarFinance 247 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Generation Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they relate to lead generation. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Lead Generation Manager role. Highlight your dialler management skills and how you’ve motivated teams in the past. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Lead Generation Manager in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a team and making a difference in the car finance world.
Tailor Your CV: Make sure your CV is tailored to highlight your experience in contact centre or sales leadership. We love seeing specific examples of how you've motivated teams and driven performance in fast-paced environments.
Be Data-Driven: Since we value a data-driven mindset, include any relevant metrics or KPIs from your previous roles. Show us how you've used data to optimise workflows and improve results – it’ll make your application stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with CarFinance 247.
How to prepare for a job interview at CarFinance 247
✨Know Your Numbers
Before the interview, brush up on your understanding of KPIs and metrics relevant to lead generation. Be ready to discuss how you've used data to drive performance in previous roles. This shows you’re not just a people person but also someone who can leverage analytics to achieve results.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached team members in the past. Think about specific situations where your guidance led to improved performance or morale. This will highlight your ability to inspire and develop talent, which is crucial for the Lead Generation Manager role.
✨Understand Dialler Management
Familiarise yourself with dialler systems and their functionalities. Be prepared to discuss your experience with optimising campaigns and managing lead allocation processes. This knowledge will demonstrate your technical expertise and readiness to hit the ground running.
✨Emphasise Team Culture
Think about ways you've fostered a positive team environment in previous roles. Be ready to share strategies you've implemented for team-building and recognition. This will show that you value collaboration and are committed to creating a thriving workplace culture.
