Case & Complaints Resolution Specialist in Manchester

Case & Complaints Resolution Specialist in Manchester

Manchester Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
CarFinance 247

At a Glance

  • Tasks: Manage customer complaints from start to finish, ensuring effective resolutions.
  • Company: CarFinance 247, a dynamic company in Manchester with a positive work culture.
  • Benefits: Enjoy onsite parking, gym access, and fantastic perks.
  • Other info: Join a supportive team with opportunities for personal and professional growth.
  • Why this job: Make a real difference by resolving customer issues and enhancing their experience.
  • Qualifications: Strong customer service skills and strategic thinking required.

The predicted salary is between 30000 - 40000 Β£ per year.

CarFinance 247 in Manchester is seeking a Case Handler to manage customer complaints from assignment to resolution. This role requires strong customer service and communication skills, with an emphasis on strategic thinking and effective resolution processes.

The successful candidate will take ownership of complaint cases, conduct investigations, and produce detailed communications.

A positive work environment with fantastic perks awaits, including onsite parking and a gym.

Case & Complaints Resolution Specialist in Manchester employer: CarFinance 247

CarFinance 247 is an exceptional employer located in Manchester, offering a vibrant work culture that prioritises employee well-being and professional growth. With fantastic perks such as onsite parking and a gym, employees enjoy a supportive environment that fosters strategic thinking and effective problem-solving, making it an ideal place for those seeking meaningful and rewarding careers in customer service.

CarFinance 247

Contact Details:

CarFinance 247 Recruitment Team

We think you need these skills to ace Case & Complaints Resolution Specialist in Manchester

Customer Service Skills
Communication Skills
Strategic Thinking
Effective Resolution Processes
Case Management
Investigation Skills
Detail Orientation