At a Glance
- Tasks: Manage customer complaints from start to finish, ensuring effective resolutions.
- Company: CarFinance 247, a dynamic company in Manchester with a positive work culture.
- Benefits: Enjoy onsite parking, gym access, and fantastic perks.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference by resolving customer issues and enhancing their experience.
- Qualifications: Strong customer service skills and strategic thinking required.
The predicted salary is between 30000 - 40000 £ per year.
CarFinance 247 in Manchester is seeking a Case Handler to manage customer complaints from assignment to resolution. This role requires strong customer service and communication skills, with an emphasis on strategic thinking and effective resolution processes.
The successful candidate will take ownership of complaint cases, conduct investigations, and produce detailed communications.
A positive work environment with fantastic perks awaits, including onsite parking and a gym.
Case & Complaints Resolution Specialist in Manchester employer: CarFinance 247
CarFinance247 is an exceptional employer, offering a dynamic work environment in Manchester where innovation meets opportunity. As the Head of Communications, you will not only shape the narrative of a leading automotive finance business but also enjoy benefits like subsidised onsite parking, a free gym, and excellent career progression. Our culture fosters passion, ownership, and resilience, ensuring that every team member feels valued and empowered to contribute to our exciting transformation journey.
