At a Glance
- Tasks: Lead and develop a high-performing Business Generation team to maximise sales opportunities.
- Company: Join Car Finance 247, the UK's leading car finance broker with a vibrant culture.
- Benefits: Enjoy enhanced annual leave, mental health support, and boosted pension contributions.
- Other info: Be part of a supportive culture that values passion, ownership, resilience, and togetherness.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Proven experience in contact centre management and strong leadership abilities.
The predicted salary is between 45000 - 55000 € per year.
Are you an experienced contact centre leader who thrives in a fast-paced, target-driven environment? Do you have a passion for developing high-performing teams, driving operational excellence, and delivering outstanding customer outcomes? At Car Finance 247, we're looking for a Business Generation Manager to lead and develop our Business Generation team, maximising warm lead transfers into Sales while delivering an exceptional customer journey. This is a fantastic opportunity for a commercially focused people leader with strong dialler and campaign management experience to make a real impact with the UK's leading car finance broker.
What You'll Be Doing
- Leading, coaching and developing a high-performing Business Generation team
- Driving team performance through structured coaching, 1:1s and performance management
- Managing dialler strategy, campaign setup and optimisation to maximise lead transfer volumes
- Monitoring intraday performance and making real-time operational decisions
- Working closely with Sales, Marketing, Operations and Data teams to improve lead quality and customer experience
- Identifying opportunities for continuous improvement across campaigns, conversion and operational efficiency
- Supporting the progression and development of team members into future Account Manager roles
About You
Essential:
- Proven experience managing a contact centre or dialler-led operation
- Strong leadership experience with a track record of driving team performance
- Experience managing outbound campaigns, dialler systems and contact strategies
- Excellent stakeholder management and communication skills
- Strong analytical and decision-making abilities
- Ability to perform in a fast-paced, target-driven environment
Desirable:
- Experience within financial services or car finance
- Understanding of regulated environments and compliance requirements
- Exposure to sales pipelines and lead conversion processes
What You'll Bring
- A results-driven and commercially focused mindset
- Strong leadership skills with the ability to motivate and inspire teams
- Confidence working cross-functionally with senior stakeholders
- A proactive approach to continuous improvement
- The ability to make quick, effective decisions under pressure
About Us
- Enhanced annual leave + your birthday off!
- Mental & physical health support
- Enhanced family leave (maternity, paternity, adoption)
- Workplace Nursery & Electric Vehicle Schemes
- Boosted pension contributions
- Bee Fit 247 wellbeing & fitness programmes
- And loads more!
At Car Finance 247, our values Passion, Ownership, Resilience and Togetherness don't just guide what we do, they define how we lead. We look for leaders who set the tone with energy and ambition, take full accountability for their teams and results, stay composed and solution-focused under pressure, and build a culture where people feel supported, challenged and united. If you lead from the front, develop others, and drive performance through your team, you'll thrive here.
Business Generation Manager in Manchester employer: CarFinance 247
At Car Finance 247, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. Our commitment to employee growth is evident through our structured coaching programmes and opportunities for advancement into Account Manager roles, all while enjoying benefits like enhanced annual leave, mental health support, and innovative wellbeing initiatives. Join us in Manchester, where your leadership can truly make a difference in a fast-paced environment dedicated to delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Business Generation Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your leadership skills and operational excellence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Business Generation Manager position.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and helps us get to know you better right from the start.
We think you need these skills to ace Business Generation Manager in Manchester
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in leading teams. We want to see how you've motivated and developed high-performing teams in the past, so share specific examples that showcase your leadership style.
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match our job description. Use keywords from the listing to show us you understand what we're looking for.
Quantify Your Achievements:When discussing your past roles, use numbers to back up your claims. Whether it's improving lead conversion rates or managing successful campaigns, we want to see the impact you've made in previous positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at CarFinance 247
✨Know Your Numbers
As a Business Generation Manager, you'll need to demonstrate your understanding of key performance metrics. Brush up on your knowledge of dialler systems and campaign management statistics. Be ready to discuss how you've used data to drive team performance in the past.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you motivate teams. Think of specific examples where you've successfully coached team members or improved performance through structured feedback. This will show that you can lead with passion and ownership.
✨Understand the Customer Journey
Familiarise yourself with the customer journey in the car finance sector. Be prepared to discuss how you would enhance customer experience while maximising lead transfers. This shows that you’re not just focused on numbers but also on delivering outstanding outcomes for customers.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like managing underperformance or optimising a campaign. Prepare your thought process on how you'd handle these scenarios, showcasing your analytical and decision-making skills. This will highlight your ability to perform under pressure.
