Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers post-purchase to offer aftersales protection products.
- Company: Join CarFinance 247, an award-winning business near Manchester City Centre.
- Benefits: Earn a competitive salary plus uncapped commission and enjoy great perks.
- Why this job: Make a real impact by helping customers protect their purchases.
- Qualifications: Sales experience preferred; strong communication and relationship-building skills are essential.
- Other info: Enjoy a supportive team environment with excellent career progression opportunities.
The predicted salary is between 26000 - 30000 £ per year.
We are seeking a motivated and results-driven Customer Assurance After-Sales Agent to join our expanding team. This role focuses on engaging customers who have recently purchased finance, offering them valuable aftersales protection products including warranty, breakdown cover, and GAP insurance. Working from a warm lead dialler system, you will contact customers directly referred from our inhouse finance, meaning no cold calling, just high-quality leads ready to convert.
What We Offer
- Competitive basic salary of £26,000 - £30,000 depending on experience.
- Uncapped commission, with realistic earnings of £60,000+.
- Warm, qualified leads - no cold calling.
- Full training on products, systems, and compliance.
- Supportive team environment with opportunities for growth and progression.
Key Responsibilities
- Contact warm leads via our automated dialler to discuss aftersales protection options.
- Professionally promote and sell warranty, breakdown, and GAP insurance products.
- Conduct thorough customer needs assessments to complete a product presentation and pitch.
- Achieve and exceed sales targets, revenue goals, and productivity KPIs.
- Provide exceptional customer assurance, ensuring compliance and clarity throughout the customer journey.
- Maintain accurate records and adhere to all regulatory and internal processes.
About You
- Proven experience in a sales role (Telephone-based experience advantageous).
- Experience selling warranty, breakdown, GAP insurance, or other relevant financial/insurance products is highly desirable but not required.
- A driven, self-motivated individual with a strong track record of hitting and exceeding targets.
- Confident communicator with excellent persuasive and relationship-building skills.
- Able to thrive in a fast-paced, KPI-focused environment.
- Resilient, proactive, and passionate about providing excellent customer service.
About Us
- Bonus opportunities.
- Subsidised Onsite Parking.
- A great working environment with free fruit and juice bars.
- Birthday off!
- Onsite Gym.
- Free transport to and from Piccadilly Train station.
- Free Barista bar serving teas and coffees.
- Excellent career progression.
CarFinance 247 is an award-winning business just outside of Manchester City Centre. We create personalised and high-quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent. As an equal opportunity's employer, the 247 Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the 247 Group.
After-Sales Advisor in Manchester employer: CarFinance 247
Contact Detail:
CarFinance 247 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After-Sales Advisor in Manchester
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate.
✨Tip Number 2
Practice your pitch! Since you'll be promoting aftersales protection products, rehearse how you'd present these to customers. The more confident you are in your delivery, the better your chances of landing that job.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and ready to dive into the role of After-Sales Advisor.
We think you need these skills to ace After-Sales Advisor in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in sales, especially if you've worked with financial or insurance products. We want to see how your skills align with the After-Sales Advisor role!
Show Off Your Communication Skills: Since this role involves engaging with customers, it's crucial to demonstrate your communication prowess. Use clear and persuasive language in your application to reflect how you can connect with customers effectively.
Highlight Your Achievements: Don’t just list your responsibilities; showcase your achievements! If you've hit sales targets or received recognition in previous roles, let us know. We love seeing results-driven candidates who can bring that energy to our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CarFinance 247
✨Know Your Products Inside Out
Before the interview, make sure you understand the aftersales protection products you'll be discussing, like warranties and GAP insurance. Familiarise yourself with their benefits and how they can help customers. This knowledge will not only boost your confidence but also show the interviewer that you're genuinely interested in the role.
✨Practice Your Pitch
Since this role involves selling over the phone, practice your sales pitch beforehand. Role-play with a friend or family member to refine your communication skills. Focus on being persuasive yet friendly, as building rapport with customers is key to success in this position.
✨Showcase Your Sales Experience
Be ready to discuss your previous sales experience, especially if it’s telephone-based. Prepare specific examples of how you've met or exceeded targets in the past. This will demonstrate your ability to thrive in a KPI-focused environment, which is crucial for this role.
✨Emphasise Customer Assurance
Highlight your commitment to providing exceptional customer service during the interview. Share examples of how you've ensured clarity and compliance in previous roles. This will resonate well with the company's focus on customer assurance and will set you apart from other candidates.
