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For Companies At a Glance
- Tasks: Help customers navigate their car buying journey with excellent communication and organisation skills.
- Company: Join Car Finance 247, the UK's top online car finance broker, just outside Manchester.
- Benefits: Enjoy uncapped commission, free onsite gym, and birthday off, plus more perks!
- Why this job: Kickstart your sales career in a vibrant, target-driven environment with great growth opportunities.
- Qualifications: No specific experience needed; just bring your passion for helping people and strong communication skills.
- Other info: We value diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 20800 - 36400 £ per year.
About The Role
Full Time Permanent Position.
Up to £26,000 per annum + uncapped commission OTE £55,000+
Are you a recent graduate eager to kickstart your career in sales? Do you have a passion for building relationships and a drive to achieve targets? If so, we want to hear from you!
Here at the UK’s number one online car finance broker Car Finance 247, we are looking for passionate, organised, and enthusiastic graduates to help grow our existing Customer Account Management team.
There is no hard selling involved! The customer has already completed their loan application, your role is to help them every step of the way through their car buying journey. People skills, a positive attitude and excellent organisation the most important skills for this role.
As a Graduate Sales Executive, you will be an excellent communicator, with a passion for talking to and helping people. You will be a well organised person, confident in working with technology and systems and a hard worker who wants to be rewarded for their effort, dedication, and passion.
Responsibilities Include:
- Build rapport with the customer to understand exactly what they need.
- Walk our customers through every stage of their car buying journey.
- Utilise and update our CRM system to enable you to manage the customer journey pro-actively.
- Achieve all KPI’s around activity and quality.
- Achieve sales and performance targets set by the business.
- Thrive in working in a fast paced, target focussed environment high energy and high reward culture.
- Provide an impeccable customer experience putting the customer at the heart of everything you do.
- Achieve and maintain appropriate compliance standards and knowledge in the Data Protection Act, Money Laundering and Treating Customers Fairly.
About You
- Demonstrate outstanding communication and organisation skills
- Experience of working in a fast-paced environment.
- Hard working determined and resilient.
- Strong organisational skills and ability to prioritise workload effectively.
- Extremely self-motivated, enthusiastic and driven by targets and KPI’s.
- Experience of handling objections, ability to understand and promptly respond to customer needs.
- Comfortable working under pressure, proactive and uses own initiative.
About Us
Benefits:
- Uncapped commission
- Subsidised Onsite Parking.
- Free fruit, barista bar and juice bar.
- Onsite gym.
- Free transport to and from Piccadilly.
- Birthday off!
- Enhanced maternity, paternity and adoption leave pay.
- Time off from day-one for fertility appointments.
- Discount club.
- Healthcare Cash plan.
- Free Employee Assistance Programme.
- Excellent career progression across the business.
Car Finance 247 is an award-winning business just outside of Manchester City Centre. We create personalised and high quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent.
As an equal opportunity’s employer, the 247 Group is committed to the equal treatment of all current and prospective employee’s and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the 247 Group.
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Customer Account Manager employer: CarFinance 247
Contact Detail:
CarFinance 247 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Familiarise yourself with the car finance industry and the specific services offered by Car Finance 247. Understanding the nuances of the market will help you engage more effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about their experiences with customer service. This will help you articulate your thoughts clearly and build confidence in discussing customer needs.
✨Tip Number 3
Showcase your organisational skills by creating a mock CRM system for yourself. Use it to track hypothetical customer interactions, which will not only prepare you for the role but also impress interviewers with your proactive approach.
✨Tip Number 4
Research common objections faced in sales roles and prepare responses. Being able to demonstrate your ability to handle objections effectively will set you apart as a candidate who is ready to thrive in a target-focused environment.
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of a Customer Account Manager. Emphasise your communication skills, organisational abilities, and any experience in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention specific examples of how you've built relationships or achieved targets in the past, even if it's from university projects or part-time jobs.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as being self-motivated, resilient, and able to handle objections. Use concrete examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CarFinance 247
✨Showcase Your People Skills
As a Customer Account Manager, your ability to build rapport is crucial. During the interview, share examples of how you've successfully connected with others, whether in a work setting or through extracurricular activities.
✨Demonstrate Organisational Skills
Highlight your organisational abilities by discussing how you manage your time and prioritise tasks. You might want to mention any tools or methods you use to stay organised, especially in fast-paced environments.
✨Prepare for Common Scenarios
Be ready to discuss how you would handle specific customer situations, such as objections or complaints. This will show your problem-solving skills and your ability to respond to customer needs effectively.
✨Express Your Drive for Targets
Since this role involves achieving sales and performance targets, convey your enthusiasm for working towards goals. Share past experiences where you met or exceeded targets, and explain what motivates you to succeed.
