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- Tasks: Design and build tech solutions to improve legal service delivery.
- Company: Dynamic legal tech firm in London with a focus on innovation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a fast-paced environment with continuous learning and development opportunities.
- Why this job: Make a real impact by improving how legal work is done with cutting-edge technology.
- Qualifications: Curiosity, adaptability, and a blend of technical and communication skills.
The predicted salary is between 50000 - 60000 ÂŁ per year.
We are seeking a Knowledge Solutions Engineer in London office who will work closely with the Senior Knowledge Solutions Engineer, the Group Director of Knowledge and Learning, and colleagues across Knowledge, Technology and legal teams to design, build and maintain technologyâenabled knowledge solutions. The role focuses on creating practical, scalable, userâfriendly tools that improve access to legal knowâhow, data and technology across the firm. You will play a key role in translating business and practiceâgroup requirements into workable solutions that support efficient, modern legal service delivery.
Duties and responsibilities include:
- Converting legal drafting requirements into clear automation logic and specifications, even where requirements may be incomplete or ambiguous.
- Building, maintaining and testing document automation templates to ensure accuracy and reliability.
- Configuring, supporting and maintaining workflow tools and structured knowledge solutions.
- Identifying process gaps, bottlenecks and repetitive tasks to help design efficient digital workflows.
- Troubleshooting issues and supporting continuous improvement of existing tools and solutions.
- Testing GenAI use cases for legal work and maintaining prompt libraries, guidance and guardrails.
- Supporting responsible AI adoption by providing practical examples, guidance and user support.
- Maintaining dashboards and reporting to track usage, adoption and tool performance.
- Analysing usage data to inform updates, enhancements and broader rollâouts.
- Supporting pilots of new legal technology, gathering user feedback and turning insights into recommendations.
- Contributing to continuous improvement through experimentation, testing and dataâdriven insights.
- Keeping up-to-date with developments in legal technology and applying new learning to the firm's solutions.
- Supporting training and innovation initiatives with clear, practical guidance and materials.
Candidate Profile
We're looking for someone who is curious, adaptable and excited about improving how legal work is delivered. The ideal candidate brings a blend of technical interest, problemâsolving ability and strong communication skills.
You should bring:
- Familiarity with document automation platforms (e.g. Avvoka, Contract Express, HotDocs, Docassemble).
- A basic understanding of workflow or noâcode/lowâcode tools (e.g. Power Automate, n8n, Zapier, Make).
- Confidence working with spreadsheets and structured data; experience with Excel, Power Query, SQL or Power BI is a plus.
- An interest in GenAI tools, promptâbased systems and emerging contextâengineering concepts.
- Basic understanding of how systems integrate and exchange data (APIs, connectors, webhooks, etc.).
- (Optional but beneficial) Exposure to scripting or coding (Python, JavaScript, JSON or markup).
- (Optional) Familiarity with development environments or version control (VS Code, Cursor, Git/GitHub).
Youâll thrive in this role if you:
- Enjoy solving problems and turning unclear processes into practical, structured solutions.
- Communicate clearly and can bridge legal, technical and operational perspectives.
- Can produce clear, useful documentation and guidance.
- Are resilient and comfortable iterating through testing and refinement.
- Enjoy learning new tools and working in a fastâmoving, innovative environment.
Knowledge Solutions Engineer in London employer: Carey Olsen
Contact Detail:
Carey Olsen Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Knowledge Solutions Engineer in London
â¨Tip Number 1
Network like a pro! Reach out to folks in the legal tech space, attend meetups or webinars, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
â¨Tip Number 2
Show off your skills! Create a portfolio showcasing your work with document automation platforms or any projects that highlight your problem-solving abilities. This will give potential employers a taste of what you can bring to the table.
â¨Tip Number 3
Prepare for interviews by brushing up on your knowledge of legal tech trends and tools. Be ready to discuss how you've tackled challenges in previous roles and how you can contribute to improving legal service delivery.
â¨Tip Number 4
Don't forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Knowledge Solutions Engineer in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Knowledge Solutions Engineer role. Highlight your experience with document automation platforms and any relevant technical skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Problem-Solving Skills: In your application, share examples of how you've tackled complex problems in the past. Whether itâs automating a process or improving a workflow, we love to see how youâve turned challenges into practical solutions. This is key for us at StudySmarter!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your experiences and skills. We appreciate well-structured applications that are easy to read and understand, so donât be afraid to show off your communication skills!
Apply Through Our Website: We encourage you to submit your application directly through our website. Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, it shows youâre keen on joining our innovative team at StudySmarter!
How to prepare for a job interview at Carey Olsen
â¨Know Your Tech
Familiarise yourself with document automation platforms and workflow tools mentioned in the job description. Be ready to discuss your experience with these technologies and how you've used them to solve problems in the past.
â¨Showcase Your Problem-Solving Skills
Prepare examples of how you've turned unclear processes into structured solutions. Think about specific challenges you've faced and how you approached them, especially in a legal or tech context.
â¨Communicate Clearly
Practice explaining complex technical concepts in simple terms. Youâll need to bridge the gap between legal and technical perspectives, so being able to articulate your thoughts clearly is crucial.
â¨Stay Curious and Adaptable
Demonstrate your enthusiasm for learning new tools and technologies. Share any recent developments in legal tech that excite you and how you see them impacting the industry.