At a Glance
- Tasks: Design and build tech solutions to improve legal service delivery.
- Company: Dynamic legal tech firm in London with a focus on innovation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a fast-paced environment with continuous learning and development opportunities.
- Why this job: Make a real impact by improving how legal work is done with cutting-edge technology.
- Qualifications: Curiosity, adaptability, and a blend of technical and communication skills.
The predicted salary is between 50000 - 60000 £ per year.
We are seeking a Knowledge Solutions Engineer in London office who will work closely with the Senior Knowledge Solutions Engineer, the Group Director of Knowledge and Learning, and colleagues across Knowledge, Technology and legal teams to design, build and maintain technology‐enabled knowledge solutions. The role focuses on creating practical, scalable, user‐friendly tools that improve access to legal know‐how, data and technology across the firm. You will play a key role in translating business and practice‐group requirements into workable solutions that support efficient, modern legal service delivery.
Duties and responsibilities include:
- Converting legal drafting requirements into clear automation logic and specifications, even where requirements may be incomplete or ambiguous.
- Building, maintaining and testing document automation templates to ensure accuracy and reliability.
- Configuring, supporting and maintaining workflow tools and structured knowledge solutions.
- Identifying process gaps, bottlenecks and repetitive tasks to help design efficient digital workflows.
- Troubleshooting issues and supporting continuous improvement of existing tools and solutions.
- Testing GenAI use cases for legal work and maintaining prompt libraries, guidance and guardrails.
- Supporting responsible AI adoption by providing practical examples, guidance and user support.
- Maintaining dashboards and reporting to track usage, adoption and tool performance.
- Analysing usage data to inform updates, enhancements and broader roll‐outs.
- Supporting pilots of new legal technology, gathering user feedback and turning insights into recommendations.
- Contributing to continuous improvement through experimentation, testing and data‐driven insights.
- Keeping up-to-date with developments in legal technology and applying new learning to the firm's solutions.
- Supporting training and innovation initiatives with clear, practical guidance and materials.
Candidate Profile
We're looking for someone who is curious, adaptable and excited about improving how legal work is delivered. The ideal candidate brings a blend of technical interest, problem‐solving ability and strong communication skills.
You should bring:
- Familiarity with document automation platforms (e.g. Avvoka, Contract Express, HotDocs, Docassemble).
- A basic understanding of workflow or no‐code/low‐code tools (e.g. Power Automate, n8n, Zapier, Make).
- Confidence working with spreadsheets and structured data; experience with Excel, Power Query, SQL or Power BI is a plus.
- An interest in GenAI tools, prompt‐based systems and emerging context‐engineering concepts.
- Basic understanding of how systems integrate and exchange data (APIs, connectors, webhooks, etc.).
- (Optional but beneficial) Exposure to scripting or coding (Python, JavaScript, JSON or markup).
- (Optional) Familiarity with development environments or version control (VS Code, Cursor, Git/GitHub).
You’ll thrive in this role if you:
- Enjoy solving problems and turning unclear processes into practical, structured solutions.
- Communicate clearly and can bridge legal, technical and operational perspectives.
- Can produce clear, useful documentation and guidance.
- Are resilient and comfortable iterating through testing and refinement.
- Enjoy learning new tools and working in a fast‐moving, innovative environment.
Knowledge Solutions Engineer in London employer: Carey Olsen
Join our dynamic team in London as a Secretary, where you will play a vital role in supporting fee earners and enhancing their efficiency. We offer a collaborative work culture with hybrid working options, competitive benefits, and ample opportunities for professional growth, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Knowledge Solutions Engineer in London
✨Get Involved in Law Societies
Join local law societies and attend their events – they're often a goldmine for networking and job opportunities in the legal field. Plus, it’s a great way to meet other budding lawyers and experienced solicitors who could provide vital insights and connections.
✨Tap into Online Legal Communities
Don’t underestimate the power of online platforms like LinkedIn and specific legal forums. Get active in discussions or share your thoughts on recent legal developments – this not only builds your visibility but also showcases your passion and knowledge in law.
✨Attend Career Fairs and Workshops
Look out for career fairs and workshops specifically focused on law. Many law firms, including Carey Olsen, will be scouting for fresh talent, so bring your A-game and don’t shy away from making a memorable impression.
✨Leverage Your University’s Career Services
If you’re still in university or have recently graduated, latch onto your career services! They often have connections with law firms looking for graduates and can guide you through the application process tailored for the legal sector.
We think you need these skills to ace Knowledge Solutions Engineer in London
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at Carey Olsen, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in Carey Olsen and the specific role of Knowledge Solutions Engineer. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for Carey Olsen’s culture!
How to prepare for a job interview at Carey Olsen
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at Carey Olsen.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at Carey Olsen.
