At a Glance
- Tasks: Lead client insight and business intelligence strategies to drive data-driven decisions.
- Company: Join Carey Olsen, a leading international law firm with a focus on innovation.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Other info: Dynamic team environment with leadership opportunities and a focus on data literacy.
- Why this job: Make a real impact by transforming data into actionable insights for business growth.
- Qualifications: Experience in data analysis and client insight roles, preferably in professional services.
The predicted salary is between 72000 - 100000 £ per year.
We are looking for a Head of Client Insight and Business Intelligence to join our Marketing & Business Development team. The successful candidate will develop and implement a comprehensive client insight and business intelligence strategy and function to support data-driven business development, marketing and client engagement initiatives in support of Carey Olsen's strategy and growth targets.
Key Responsibilities:
- Lead on the collection, analysis, interpretation and reporting of client, business and marketing data leveraging Carey Olsen's practice management, financial and marketing systems.
- Identify and present trends, insights and opportunities for growth/new business by analysing management information, client behaviour and engagement with marketing and business development initiatives and campaigns.
- Collaborate with other Group Services teams (including Finance, Technology and Knowledge Management) to evaluate and recommend new tools and technologies that enable efficient data collection, analysis and reporting.
- Combine external and internal data sources to create client and prospect lists for departmental/partner BD plans.
- Create and maintain a suite of dashboards and reporting tools to track and assess the ROI on marketing and business development initiatives.
- Foster a culture of data literacy across the firm, stressing the importance of accurate and comprehensive data collection to ensure high quality management information, analytics and reporting.
- Manage and mentor a team of marketing and business development analysts/data specialists.
The ideal candidate will have:
- A demonstrable track record in a similar data analysis, research and client insight role delivering action-orientated analysis to support strategic goals, drive business decision making and growth.
- Experience of working in an international law firm/professional services firm preferred.
Technical Skills:
- Highly proficient in analysis and reporting software programmes (e.g. Power BI, SQL, Python, XL) using and manipulating data in CRM, marketing systems and databases (e.g. Microsoft Dynamics, Vuture, HubSpot, Marketo, JD Supra, LinkedIn, Lexology, Mondaq).
- Skilled leveraging data sourced by digital marketing analytics and tools (e.g., Google Analytics, Tableau etc).
- Strong understanding of digital marketing channels (SEO, PPC, social media, email marketing) and their metrics.
Personal Characteristics:
- Strategically minded with strong commercial acumen.
- Highly numerate with excellent research/data collation and manipulation skills.
- Ability to summarise large amounts of data into meaningful insights with supporting recommendations.
- Exceptional communication skills – comfortable presenting to senior management/boards.
- Ability to manage multiple projects and prioritise effectively in a fast-paced environment.
- Leadership and team management abilities.
Please click on 'Apply for this job' to submit a CV for this vacancy.
Head of Client Insight and Business Intelligence in London employer: Carey Olsen
Join our dynamic team in London as a Secretary, where you will play a vital role in supporting fee earners and enhancing their efficiency. We offer a collaborative work culture with hybrid working options, competitive benefits, and ample opportunities for professional growth, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Client Insight and Business Intelligence in London
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Carey Olsen!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Head of Client Insight and Business Intelligence in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Carey Olsen, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Carey Olsen
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Carey Olsen’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
