Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client insight and business intelligence strategies to drive data-driven decisions.
- Company: Join Carey Olsen, a leading international law firm with a focus on innovation.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Why this job: Make a real impact by transforming data into actionable insights for business growth.
- Qualifications: Experience in data analysis and client insight roles, preferably in professional services.
- Other info: Dynamic team environment with leadership opportunities and a focus on data literacy.
The predicted salary is between 72000 - 100000 £ per year.
We are looking for a Head of Client Insight and Business Intelligence to join our Marketing & Business Development team. The successful candidate will develop and implement a comprehensive client insight and business intelligence strategy and function to support data-driven business development, marketing and client engagement initiatives in support of Carey Olsen's strategy and growth targets.
Key Responsibilities:
- Lead on the collection, analysis, interpretation and reporting of client, business and marketing data leveraging Carey Olsen's practice management, financial and marketing systems.
- Identify and present trends, insights and opportunities for growth/new business by analysing management information, client behaviour and engagement with marketing and business development initiatives and campaigns.
- Collaborate with other Group Services teams (including Finance, Technology and Knowledge Management) to evaluate and recommend new tools and technologies that enable efficient data collection, analysis and reporting.
- Combine external and internal data sources to create client and prospect lists for departmental/partner BD plans.
- Create and maintain a suite of dashboards and reporting tools to track and assess the ROI on marketing and business development initiatives.
- Foster a culture of data literacy across the firm, stressing the importance of accurate and comprehensive data collection to ensure high quality management information, analytics and reporting.
- Manage and mentor a team of marketing and business development analysts/data specialists.
The ideal candidate will have:
- A demonstrable track record in a similar data analysis, research and client insight role delivering action-orientated analysis to support strategic goals, drive business decision making and growth.
- Experience of working in an international law firm/professional services firm preferred.
Technical Skills:
- Highly proficient in analysis and reporting software programmes (e.g. Power BI, SQL, Python, XL) using and manipulating data in CRM, marketing systems and databases (e.g. Microsoft Dynamics, Vuture, HubSpot, Marketo, JD Supra, LinkedIn, Lexology, Mondaq).
- Skilled leveraging data sourced by digital marketing analytics and tools (e.g., Google Analytics, Tableau etc).
- Strong understanding of digital marketing channels (SEO, PPC, social media, email marketing) and their metrics.
Personal Characteristics:
- Strategically minded with strong commercial acumen.
- Highly numerate with excellent research/data collation and manipulation skills.
- Ability to summarise large amounts of data into meaningful insights with supporting recommendations.
- Exceptional communication skills – comfortable presenting to senior management/boards.
- Ability to manage multiple projects and prioritise effectively in a fast-paced environment.
- Leadership and team management abilities.
Please click on 'Apply for this job' to submit a CV for this vacancy.
Head of Client Insight and Business Intelligence in London employer: Carey Olsen
Contact Detail:
Carey Olsen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Insight and Business Intelligence in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their goals, especially in client insight and business intelligence.
✨Tip Number 3
Don’t just wait for job postings; be proactive! Send a message to the hiring manager expressing your interest in the Head of Client Insight and Business Intelligence role at Carey Olsen.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that keeps you top of mind and shows your enthusiasm for the position.
We think you need these skills to ace Head of Client Insight and Business Intelligence in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Client Insight and Business Intelligence role. Highlight your experience in data analysis and client insight, and don’t forget to mention any relevant tools you’ve used like Power BI or SQL.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've driven business decisions through data insights in previous roles.
Showcase Your Technical Skills: Since this role requires strong technical skills, make sure to list all relevant software and tools you’re proficient in. If you’ve worked with CRM systems or digital marketing analytics, shout about it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Carey Olsen
✨Know Your Data Tools
Make sure you’re well-versed in the analysis and reporting software mentioned in the job description, like Power BI, SQL, and Python. Be ready to discuss how you've used these tools in past roles to drive business decisions and insights.
✨Showcase Your Strategic Mindset
Prepare examples that highlight your strategic thinking and commercial acumen. Think about times when your insights led to significant growth or improved client engagement, and be ready to share these stories during the interview.
✨Demonstrate Leadership Skills
Since this role involves managing a team, be prepared to talk about your leadership style and experiences. Share specific instances where you mentored team members or led projects that required collaboration across departments.
✨Communicate Clearly
Exceptional communication skills are key for this position. Practice summarising complex data into clear, actionable insights. You might even want to prepare a mini-presentation on a relevant topic to showcase your ability to present to senior management.
