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- Tasks: Design and maintain tech-enabled solutions for modern legal service delivery.
- Company: Dynamic legal tech firm in London focused on innovation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a fast-paced environment where your ideas can shape the future of legal work.
- Why this job: Make a real impact by improving legal processes with cutting-edge technology.
- Qualifications: Experience in tech solutions, document automation, and strong communication skills.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Experience: At least one year working in a professional or corporate environment designing, building or maintaining technology enabled solutions. We are seeking a Knowledge Solutions Engineer in London office who will work closely with the Senior Knowledge Solutions Engineer, the Group Director of Knowledge and Learning, and colleagues across Knowledge, Technology and legal teams to design, build and maintain technology‑enabled knowledge solutions. The role focuses on creating practical, scalable, user‑friendly tools that improve access to legal know‑how, data and technology across the firm. You will play a key role in translating business and practice‑group requirements into workable solutions that support efficient, modern legal service delivery.
Duties and responsibilities include:
- Converting legal drafting requirements into clear automation logic and specifications, even where requirements may be incomplete or ambiguous.
- Building, maintaining and testing document automation templates to ensure accuracy and reliability.
- Configuring, supporting and maintaining workflow tools and structured knowledge solutions.
- Identifying process gaps, bottlenecks and repetitive tasks to help design efficient digital workflows.
- Troubleshooting issues and supporting continuous improvement of existing tools and solutions.
- Testing GenAI use cases for legal work and maintaining prompt libraries, guidance and guardrails.
- Supporting responsible AI adoption by providing practical examples, guidance and user support.
- Maintaining dashboards and reporting to track usage, adoption and tool performance.
- Analysing usage data to inform updates, enhancements and broader roll‑outs.
- Supporting pilots of new legal technology, gathering user feedback and turning insights into recommendations.
- Contributing to continuous improvement through experimentation, testing and data‑driven insights.
- Keeping up-to-date with developments in legal technology and applying new learning to the firm’s solutions.
- Supporting training and innovation initiatives with clear, practical guidance and materials.
Candidate Profile
We’re looking for someone who is curious, adaptable and excited about improving how legal work is delivered. The ideal candidate brings a blend of technical interest, problem‑solving ability and strong communication skills. You should bring:
- Familiarity with document automation platforms (e.g. Avvoka, Contract Express, HotDocs, Docassemble).
- A basic understanding of workflow or no‑code/low‑code tools (e.g. Power Automate, n8n, Zapier, Make).
- Confidence working with spreadsheets and structured data; experience with Excel, Power Query, SQL or Power BI is a plus.
- Basic understanding of how systems integrate and exchange data (APIs, connectors, webhooks, etc.).
- (Optional) Familiarity with development environments or version control (VS Code, Cursor, Git/GitHub).
You’ll thrive in this role if you:
- Enjoy solving problems and turning unclear processes into practical, structured solutions.
- Communicate clearly and can bridge legal, technical and operational perspectives.
- Can produce clear, useful documentation and guidance.
- Are resilient and comfortable iterating through testing and refinement.
- Enjoy learning new tools and working in a fast‑moving, innovative environment.
Please click “Apply Now” to submit your CV for this vacancy.
Knowledge Solutions Engineer (VA745) employer: Carey Olsen
Contact Detail:
Carey Olsen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Knowledge Solutions Engineer (VA745)
✨Tip Number 1
Network like a pro! Reach out to people in the legal tech space, especially those who work at firms you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with document automation or workflow tools. This is a great way to demonstrate your problem-solving abilities and technical know-how.
✨Tip Number 3
Prepare for interviews by brushing up on common legal tech scenarios. Think about how you would tackle specific challenges mentioned in the job description, like improving workflows or troubleshooting issues. Be ready to share your thought process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Knowledge Solutions Engineer (VA745)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Knowledge Solutions Engineer. Highlight your experience with technology-enabled solutions and any relevant tools you've used, like document automation platforms or workflow tools.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled unclear processes or improved workflows in previous roles. We love candidates who can demonstrate their ability to turn challenges into structured solutions!
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon where possible. We want to see that you can communicate effectively across legal and technical perspectives.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Carey Olsen
✨Know Your Tech
Familiarise yourself with the document automation platforms mentioned in the job description, like Avvoka and Contract Express. Be ready to discuss your experience with these tools and how you've used them to solve problems in past roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've turned unclear processes into structured solutions. Think about specific instances where you identified bottlenecks or gaps and how you addressed them effectively.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. You’ll need to bridge legal, technical, and operational perspectives, so being able to communicate clearly is key. Consider doing mock interviews with a friend to refine your delivery.
✨Stay Curious and Adaptable
Demonstrate your enthusiasm for learning new tools and technologies. Share any recent developments in legal tech that excite you and how you plan to apply this knowledge in the role. This shows you're proactive and engaged with the industry.