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For Companies At a Glance
- Tasks: Support daily operations and assist executives in managing schedules and projects.
- Company: Fast-paced company with a focus on teamwork and innovation.
- Benefits: Flexible hours, competitive pay, and opportunities for skill development.
- Why this job: Gain hands-on experience while supporting leaders and driving company success.
- Qualifications: Strong organisational skills and a proactive attitude.
- Other info: Exciting work environment with potential for career advancement.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Job Title: Operations & Executive Assistant
Location: UK (Onsite, London Office, W4 Chiswick)
Job Type: Full-time
About the Role
CareTutor is UK’s leading EdTech provider of interactive, video-based eLearning for the Social Care sector. We’re on a mission to support the UK’s care workforce through smarter, simpler, accredited training. The company has recently launched a new Enterprise grade eLearning platform called Pathway, and we’re growing fast with over 1 million CPD-Accredited Certifications.
We are looking for a highly organised, practical, and reliable Operations & Executive Assistant to act as the Founder’s right-hand support and help keep the business running smoothly day to day.
This is an office-based, hands-on role focused on business operations, reporting, task coordination, and finance administration. You will play a key role in ensuring work gets done, information is accurate, and priorities are followed through.
This is not a traditional PA role and not a strategy or graduate “Founder’s Associate” role. It is an execution-focused role for someone who enjoys structure, ownership, and accountability.
Key Responsibilities
Executive & Business Operations Support
- Act as day-to-day operational support to the Founder
- Track actions from meetings and ensure follow-up and completion
- Prepare weekly updates, summaries, and operational reports
- Help prioritise tasks and manage deadlines across the business
Task & Team Coordination
- Track tasks and actions across teams and systems
- Chase progress and completion where required
- Highlight overdue actions, risks, and blockers
- Support consistency and accountability across the team
Reporting & Data Management
- Maintain and update Excel-based trackers and reports
- Prepare regular management information (KPIs, activity, revenue)
- Reconcile information across systems (CRM, LMS, finance tools)
- Ensure data accuracy and clarity
Finance & Admin Support
- Support invoicing, tracking, and basic finance admin using Xero
- Maintain contract, revenue, and invoice trackers in Excel
- Monitor overdue invoices and support follow-up
- Prepare information for accountants and internal review
Office & General Administration
- Keep operational documents, trackers, and folders organised
- Support onboarding and offboarding administration
- Improve simple processes, templates, and workflows
- Act as a central point of coordination within the office
What This Role Is Not
- Not a diary-only PA role
- Not a junior admin position
- Not a strategic or consulting role
- Not a remote role
Skills & Experience
- Strong organisational and time-management skills
- Confident Excel user (formulas, lookups, trackers)
- Experience with business admin or operations support
- Comfortable chasing tasks and holding people accountable
- High attention to detail and follow-through
- Professional, discreet, and trustworthy
- Experience using Xero or similar accounting software
- Experience in a small business, SaaS, or training environment
- Exposure to reporting, dashboards, or management information
- Experience supporting senior leadership
Personal Attributes
- Calm, practical, and dependable
- Proactive and self-directed
- Comfortable working closely with a founder
- Enjoys bringing structure and order
- Confident communicator who follows things through
What We Offer:
- 28 days holiday including bank holidays
- Laptop + headset provided
- Workplace Pension plan (with employer contribution)
- Key right-hand role with real responsibility
- Opportunity to grow into a senior operations role over time
- Work closely with the Founder in a growing business
- Stable, hands-on role where your impact is visible daily
Working Pattern
- Office-based role, Monday to Friday
- Full-time (preferred)
- Occasional flexibility may be required
At CareTutor.org, we are committed to creating an inclusive and diverse workforce. We encourage applications from candidates of all backgrounds and experiences. We look forward to reviewing your application and potentially welcoming you to our team!
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Operations & Executive Assistant employer: CareTutor
Contact Detail:
CareTutor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Executive Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and don’t be shy about asking for informational interviews. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and the role inside out. We want you to walk in with confidence, ready to show how your skills align perfectly with what they need.
✨Tip Number 3
Follow up after your interviews! A simple thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. We believe it’s a small gesture that can make a big impact.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that Operations & Executive Assistant role!
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations & Executive Assistant role. Highlight relevant experience and skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills: In your application, don't forget to showcase your organisational and multitasking skills. We’re all about efficiency here at StudySmarter, so let us know how you’ve successfully managed tasks in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at CareTutor
✨Know the Company Inside Out
Before your interview, make sure to research the company thoroughly. Understand their mission, values, and recent developments. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As an Operations & Executive Assistant, your organisational skills are key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Be ready to discuss specific tools or methods you use to stay organised.
✨Prepare for Behavioural Questions
Expect behavioural questions that assess how you handle various situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you provide clear and concise responses that highlight your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team dynamics, company culture, or future projects. It shows that you're engaged and thinking about how you can contribute to the company's success.
