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For Companies At a Glance
- Tasks: Support the Founder with daily operations, task coordination, and finance administration.
- Company: Join CareTutor, a leading EdTech provider transforming social care training.
- Benefits: Enjoy 28 days holiday, a laptop, training budget, and a workplace pension.
- Why this job: Make a real impact in a growing business while developing your skills.
- Qualifications: Strong organisational skills, Excel proficiency, and experience in business admin.
- Other info: Opportunity for career growth into a senior operations role.
The predicted salary is between 30000 - 40000 £ per year.
Company: CareTutor
Location: UK (Onsite, London Office, W4 Chiswick)
Job Type: Full-time
Salary: £30,000-£40,000 depending on experience
Start date: Asap
About the Role
CareTutor is the UK’s leading EdTech provider of interactive, video-based eLearning for the Social Care sector. We’re on a mission to support the UK’s care workforce through smarter, simpler, accredited training. The company has recently launched a new Enterprise grade eLearning platform called Pathway, and we’re growing fast with over 1 million CPD-Accredited Certifications.
We are looking for a highly organised, practical, and reliable Operations & Executive Assistant to act as the Founder’s right-hand support and help keep the business running smoothly day to day. This is an office-based, hands-on role focused on business operations, reporting, task coordination, and finance administration. You will play a key role in ensuring work gets done, information is accurate, and priorities are followed through. This is not a traditional PA role and not a strategy or graduate “Founder’s Associate” role. It is an execution-focused role for someone who enjoys structure, ownership, and accountability.
Key Responsibilities
- Executive & Business Operations Support
- Act as day-to-day operational support to the Founder
- Track actions from meetings and ensure follow-up and completion
- Prepare weekly updates, summaries, and operational reports
- Help prioritise tasks and manage deadlines across the business
- Task & Team Coordination
- Track tasks and actions across teams and systems
- Chase progress and completion where required
- Highlight overdue actions, risks, and blockers
- Support consistency and accountability across the team
- Reporting & Data Management
- Maintain and update Excel-based trackers and reports
- Prepare regular management information (KPIs, activity, revenue)
- Reconcile information across systems (CRM, LMS, finance tools)
- Ensure data accuracy and clarity
- Finance & Admin Support
- Support invoicing, tracking, and basic finance admin using Xero
- Maintain contract, revenue, and invoice trackers in Excel
- Monitor overdue invoices and support follow-up
- Prepare information for accountants and internal review
- Office & General Administration
- Keep operational documents, trackers, and folders organised
- Support onboarding and offboarding administration
- Improve simple processes, templates, and workflows
- Act as a central point of coordination within the office
What This Role Is Not
- Not a diary-only PA role
- Not a junior admin position
- Not a strategic or consulting role
- Not a remote role
Skills & Experience
- Essential
- Strong organisational and time-management skills
- Confident Excel user (formulas, lookups, trackers)
- Experience with business admin or operations support
- Comfortable chasing tasks and holding people accountable
- High attention to detail and follow-through
- Professional, discreet, and trustworthy
- Desirable
- Experience using Xero or similar accounting software
- Experience in a small business, SaaS, or training environment
- Exposure to reporting, dashboards, or management information
- Experience supporting senior leadership
Personal Attributes
- Calm, practical, and dependable
- Proactive and self-directed
- Comfortable working closely with a founder
- Enjoys bringing structure and order
- Confident communicator who follows things through
What We Offer:
- 28 days holiday including bank holidays
- Laptop + headset provided
- Annual training budget (£300)
- Workplace Pension plan (with employer contribution)
- Key right-hand role with real responsibility
- Opportunity to grow into a senior operations role over time
- Work closely with the Founder in a growing business
- Stable, hands-on role where your impact is visible daily
Working Pattern
- Office-based role, Monday to Friday
- Full-time (preferred)
- Occasional flexibility may be required
At CareTutor.org, we are committed to creating an inclusive and diverse workforce. We encourage applications from candidates of all backgrounds and experiences. We look forward to reviewing your application and potentially welcoming you to our team!
Operations & Executive Assistant in London employer: CareTutor
Contact Detail:
CareTutor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Executive Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at CareTutor or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching CareTutor's mission and values. Show us how your skills align with our goals, especially in operations and support. We love candidates who are genuinely interested in what we do!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let us know why you’re passionate about this role.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. Make sure to tailor your application to highlight your organisational skills and attention to detail, as these are key for the Operations & Executive Assistant role.
We think you need these skills to ace Operations & Executive Assistant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations & Executive Assistant role. Highlight your organisational skills and any relevant experience in business admin or operations support. We want to see how you can bring structure and order to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hands-on role. Share specific examples of how you've successfully managed tasks and held people accountable in previous positions.
Show Off Your Excel Skills: Since we're looking for a confident Excel user, don’t forget to mention your experience with formulas, lookups, and trackers. If you’ve got any cool projects or reports you’ve created, give us a sneak peek in your application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. We can't wait to hear from you!
How to prepare for a job interview at CareTutor
✨Know Your Stuff
Before the interview, make sure you understand CareTutor's mission and the specifics of the Operations & Executive Assistant role. Familiarise yourself with their eLearning platform, Pathway, and think about how your skills can contribute to their goals.
✨Showcase Your Organisational Skills
Since this role is all about keeping things running smoothly, be ready to discuss your organisational strategies. Bring examples of how you've managed tasks, prioritised deadlines, and maintained accuracy in previous roles. This will show that you're a perfect fit for the execution-focused nature of the job.
✨Excel Like a Pro
As a confident Excel user, be prepared to talk about your experience with formulas, lookups, and trackers. If possible, bring a sample of your work or describe a project where you used Excel to manage data effectively. This will demonstrate your technical skills and attention to detail.
✨Be Proactive and Engaging
During the interview, show your proactive nature by asking insightful questions about the team dynamics and the challenges they face. This not only shows your interest but also highlights your ability to take initiative, which is crucial for supporting the Founder and ensuring accountability across the business.
