Apprenticeships Coordinator - Fixed Term in Wolverhampton

The Learning & Development Co-ordinator will support the effective delivery of training and development across the adult division. The postholder will co-ordinate training programmes, maintain accurate records, monitor compliance, and provide administrative and quality assurance support to ensure staff receive the learning they need to deliver safe, high-quality social care for the individuals that CareTech support.

Roles and responsibilities:

• Schedule, organise, and communicate training sessions (face-to-face and virtual) across regions using systems provided.
• Liaise with L&D Partners, managers, and staff to ensure maximum attendance and minimise disruption to service delivery.
• Maintain the L&D calendar/schedule and ensure available to managers in an agreed appropriate time frame.
• Generate compliance reports for managers, senior leaders, and regulatory bodies.
• Support audits and inspections by providing accurate and timely evidence of training records.
• Maintain the Learning Management System (LMS) and ensure accurate input of data.
• Track attendance and completion of all training programmes.
• Act as first point of contact for training-related queries from staff and managers.
• Provide administrative support for internal and external trainers (room bookings, resources, joining instructions, evaluations).
• Support L&D projects and initiatives, such as apprenticeships, career pathways, or digital learning rollouts.
• Contribute to the design and improvement of L&D processes and documentation.
• Carry out, as required, any other reasonable duties required by the learning and development group.

Person specification:

1. Essential: Experience in a co-ordination or administrative role, ideally within learning & development, HR, or social care. Strong organisational skills and time management with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. High level of accuracy and attention to detail. Proficient IT skills, including MS Office and ideally with learning management systems. Understanding of the importance of training in ensuring safe and effective care.
2. Desirable: Experience in a social care or regulated environment. Knowledge of CQC/regulatory training requirements. Experience producing compliance reports for senior management. Interest in developing a career within Learning & Development.
3. Values and behaviours: Committed to promoting dignity, respect, and independence for those we support. Demonstrates integrity, accountability, and a proactive approach. Works collaboratively with colleagues, trainers, and managers. Champions equality, diversity, and inclusion in all aspects of learning provision.